Employee Relations Manager

Stephanie M. Byrnes

Oxford, Massachusetts / 508-***-**** / ********@*****.***

Summary

Dedicated and innovative HR Generalist focused on developing efficient processes, recruiting, employee relations, training and development and auditing. Highly efficient and well established in administrative environments that are fast-paced and challenging.

Highlights

Strong knowledge of employee relations procedures and applicable state, federal laws. Well versed in HR related labor laws such as FMLA, ADA, WC, EEOC, etc.

Strong interpersonal and communication skills including the ability to deal professionally with difficult individuals & problematic situations

New hire orientation and on-boarding expertise

Able to apply excellent functional computer knowledge in utilizing Microsoft Office Suite, or other technical tools in completing assignments

HR policies and procedures writing experience

Strong recruiter for multiple levels of operations

Ability to prioritize in a time-sensitive, deadline driven environment. Possess excellent time, project and process management skills

Creative problem solver with strong attention to detail, organization, and follow-up skills

Strong organizational skills and attention to detail

Flexible, highly adaptable and resilient

Excellent team building skills, self-motivated with the ability to multi-task in a fast paced, high volume environment

Experience

Hardware Specialty Co., Inc. Marlborough, MA

4/2018 – Present HR Specialist/Generalist/Administrator, Payroll

Provide leadership in knowledge management and performance management as well as continuous improvement efforts

Coaches managers on performance management issues and the creation and implementation of performance improvement plans

Implements and improves the Exit Interview process

Partner with managers to develop and implement performance management and employee development programs

Works with HR Director to develop processes that increase efficiencies or improve quality of services within the department

Process all new hires, benefits orientations, terminations and payroll paperwork ensuring compliance with applicable laws and regulatory mandates

Assists in the pursuit of workplace safety, performs workplace inspections. Documents, reports, files work place incidents to Insurance Company and OSHA

Organizes and conducts employee information meetings on employment policy, benefits, compensation and participates actively on various joint committees. Provides and assists management and employees in maintaining effective communication. Follows up on all employee concerns

Advises and assists other departmental managers in interpretation and administration of personnel policies and programs that are put in place. Provides advice in the proper and legal handling of hiring, terminations and resignations as well as disciplinary warnings and probation periods

Ensures compliance and keeps up-to-date with all legislation such as Employment Standards Act, Pay Equity Act, Occupational Health and Safety Act and Human Rights Code

Create and modify job descriptions within all departments

Van Pool Transportation Wilbraham/Hudson/Barre, MA

3/2015 - 3/2018 HR Generalist/Recruiter/Payroll Administrator

Recruit, interview, background checks for all positions within the organization

Complete new hire orientation and onboarding including first level training on company policies and procedures

Maintain compliance with all Federal and Company requirements such as OSHA, I-9 completion, Workers Compensation administration, FMLA reporting and tracking, EEOC compliance, and ADA enforcement.

Benefits review and open enrollment implementation for all employees

Administrative tasks to include paperwork processing, filling, sending letters, personnel file maintenance and updating or creating policies and procedures

Work closely and build strong relationships with manager and leaders across the organization to understand strategic vision and fill current and future employment needs

Held career fairs, seminars and employee events as needed

Data entry of new employee information into payroll processing system

Process and filed tax reports, voluntary and involuntary deduction reports, levies and garnishments, preparing accounting transactions and documents

Process respond to employment verifications/wage requests

Up Academy Boston, MA

5/2010 – 3/2015 Office/HR Manager

Recruit, interview, hire frontline staff

New employee orientation and onboarding

Administrative functions: managing employee time and attendance, processing payroll, assisting executives with correspondences, training, planning, note taking, mail distribution, inventory management, handbooks and newsletters

Active participant in counseling and coaching sessions, administer disciplinary action and terminations

Maintaining and updating personnel files

Managed receiving inventory/delivering, organizing invoices, collecting monies for fundraisers, fines, fees, and other organizational activities

Prepared and submit bank deposits, managed petty cash account and reimbursement checks

KinderCare Learning Center Westborough, MA

9/2006 – 7/2009 Assistant Director

Developed curriculum and newsletters for the administrative office and classroom

Program Administrator as required

Managed processing of accounting books weekly/monthly/quarterly/yearly

Updated labor payroll

Collected tuition sent out invoices and maintain bookkeeping for all programs

Established program for curriculum expansion, staff development, student practicum experiences, school board meetings, staff development, and process improvements

Education

New England College of Business Boston, MA

2018 Master of Business Administration, Human Resources

Worcester State College Worcester, MA

2007 Bachelor of Science, Psychology and Early Childhood Education (ECE)

Quinsigamond Community College Worcester, MA

2003 Associates Degree, Early Childhood Education (ECE)

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