Customer Service Public School

Manpreet Kaur

** ******** *****, ******** **, L*P 1YP

********.**@*******.*** 647-***-****

Objective

Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my and work experience to a growing industry. Look forward to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned goals.

Work Experience

Gate Gourmet (seasonal) June 2015-August 2015

2498 Britannia Rd E, Mississauga, ON L4W 2P7

• Co-ordinate, plan, and organize activities to ensure quality and diversity.

• After shift clean up

• Carry trolleys from plane

• Keep materials washed and cleaned

• Had to be a team leader and make sure people do their work

Remove debris and trash at construction site

Aerosports Trampoline Park March 2016- June 2016

100 Westcreek Blvd, Brampton, ON L6T 5V7

Accommodate guest needs during shift

Enforce all safety rules, operating procedures and waiver policy

Assist with general facility/trampoline maintenance

Communicate court rules to participants

Maintain positive relations with guests

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McDonalds August 2014-February 2015

344 Queen St E, Brampton, ON L6V 1C3

• Maintained high standards of customer service during high-volume, fast-paced operations, communicated clearly and positively with coworkers and management

• Mastered point-of-service (POS) computer system for automated order taking

• Handled currency and credit transactions quickly and accurately

• Followed procedures for safe food preparation, assembly, and presentation

• Assisted management with inventory control and stock ordering

• Built loyal clientele through friendly interactions and consistent appreciation

• Resolved complaints promptly and professionally

• Cross-trained and coordinated scheduling with team members to ensure seamless service

• Took initiative to find extra tasks when scheduled duties were completed Volunteer work

Mount Royal Public School January 2014- August 2014

• Organized materials for teachers along with marking tests

• Attention to detail through finding incorrect answers or inconsistency while grading

• Co-ordinate, plan, and organize activities

Help out children with any extra work

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Malton Gurdwara (Religious Temple) October 2013- February 2014

Cooked food in kitchen

• Washed dishes

• Clean shoes maintain cleanliness

Education

Holy Name Of Mary 2013-2014

• Swim Team

Louise Arbour Secondary School 2014-2016

Honor Roll

Badminton Team

Basketball team

Humber College 2017-present

• Early Childhood Education

Skills

Hardworking personality

Ability to understand and carry out basic sanitation requirements

Well organized approach with an ability to multitask

Handled currency and credit transactions quickly and accurately

Good interpersonal and communication skills

Team worker who is able to adapt in highly dynamic and changing situations

Open to learning new things and gaining experience

Decision making under pressure

Able to take charge

Excellent problem solving skills with focus on customer service

Able to speak fluent English and Punjabi and Hindi

Able to resolve complaints promptly and professionally

Initiative to find extra tasks when scheduled duties were completed

Able to operate a cash register, debit and credit machine References available upon request

Contact this candidate