Contact - 836-***-****
Mail - firstname.lastname@example.org
DATE OF BIRTH : 05th Feb, 1994
LANGUAGE KNOWN : ENGLISH, HINDI, PUNJABI
Address : ***, ** ********* *****, ****** 39, Gurgaon
●Passionate about creating, executing and managing innovative, result oriented integrated digital marketing campaigns.
●Excellent interpersonal, communication and organizational skills.
●Experience in developing and implementing marketing plans with a goal of increasing website ranking, traffic.
●Willing to work as a key player in a challenging and creative environment
Worked in Zomato Media PVT Ltd as a Team Leader in Operations from 1st June, 2017 to 07th September 2019.
Completed 5 months internship in social media and client servicing from (May-June and Oct-Dec 2015)
Project Title: Execute social media campaign for TVC ad and manage social media profile
Completed 1 month internship in social media in an E-commerce agency.
Projects: Solve customer queries, manage social media profile.
Worked as a Social Media Analyst (17th May 2016 to 31st Jan 2017 YNG Web, Gurgaon. Also,worked in an ad agency Digivaasi as a Social Media Analyst and a Client Servicing Executive (01st Feb 2017-31st May, 2017).
KEY RESULT AREA:
●Competitive analysis through market research to lay the campaign strategy for TVC
●Monitor and post on blogs, forums and social networks
●Manage client’s social media profile & advertising campaigns as necessary
●I prefer to work in a professional & creative environment.
●Execute social media campaigns, social contests, promotions, discount offers through email marketing, paid advertising etc.
●Managed Facebook Fan Page, Twitter account, Instagram company profile.
●Take responsibility for meeting agreed project timeliness; works with other project team members to complete
●I have people management skills and also have the ability to hustle and suggest changes in processes which improves customer experience.
●I was also responsible for the red zoners and the new joiners of the company.
●Monitoring the emails, calls and chats of customer representatives
●Analyze the performance of the representative and look for areas of improvement
●Valuable feedback to be given on a daily basis
●Graduate in Communicative English with Media Studies from Patna Women’s College 2016.
●Completed Senior Secondary with 70% from Notre Dame Academy, Jamalpur.