Felix Montgrain 514-***-**** – **************@*****.***
Corporate Account Manager
Flight Center Group, Montreal
November 2018 – Current
I am responsible for building and maintaining clientele of various SME. I often exceed my sales goals and receive many acknowledgments from clients for my efficiency and quality of service. In addition to my sales and client relation duties, I have to build reports, manage budgets and take care of a multitude of administration work. Front Desk Supervisor
Delta Hotel by Marriott, Calgary
June 2018 – September 2018
The focus of this job was to ensure an outstanding customer service while taking care of multiple administration and paperwork tasks. I also had to offer add on services and keep up with the sales goals. For three months in a row I was awarded with the top sales results and customer appreciation survey marks. Flight Attendant/Cabin Manager
WestJet Encore, Toronto/Calgary
May 2017 – May 2018
I was responsible for the safety and comfort of guest inflight. I had to assure the high expectations of service while maintaining the industry safety standards. Sales Advisor
Excel Honda, Montreal
July 2016 – May 2017
I was responsible to build and maintain clientele in a used car dealership. Often exceeded my sales goals and received many acknowledgements from customers for my efficiency and quality of service. I had to be creative in my approach to gain new business such as Kijiji ads, Facebook promos and more. Assistant Buyer
Turnabout, Vancouver
January 2015 – August 2015
I had the mandate, under the buyer’s supervision, to buy clothes that would be displayed in store. It was my duty to determine our target customers’ needs and select the clothes accordingly.
Education:
Communication, Marketing and Innovation
Collegial International Sainte-Anne, Montreal January 2013 to June 2016 (Part Time)
Course examples: Customer Behavior, Multimedia Production, Social Media Marketing, History of Marketing, Advertisement,Project Management
Volunteering:
President of the social club- Collegial Sainte-Anne Responsible to organize school social events such as BBQ’s, Sport viewing, and holiday related celebrations.
College representative
I was attending many high school career nights to inform and recruit prospective students to our school.
Skills
• Outstanding sales abilities
• Leadership
• Bilingual (French and English)
• Strong communication and interpersonal skills
• Great Negotiations Skills
• Experience with CRM and GDS Systems : Salesforce, Opera, Sabre
• Creative and Outside the Box Thinker
• Good Knowledge of Microsoft office
• Strong Problem-solving Aptitudes
• Motivated by Challenges