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United States
October 10, 2019

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Koushiki Bhattacharyya


** ********* ********, ****, **, L1T 4G2 • 289-***-**** •


3+ years of experience as a Business System Analyst.

Translate business requirements into functional requirements.

Functioned as a liaison between client and development team to analyze opportunities for business process improvements.

Analyzed customer business processes and recommended changes, solution and improvements.

Collected, Analyzed and configured information/ requirements for accuracy and quality.

Strong experience in liaising between the client and the technical development team.

Experience in Relational Database, SQL.

Agile enthusiastic.

Strong expertise in:

providing technology solutions to corporations in Canada.

Software Development Life Cycle (SDLC) and development methodologies like Waterfall & Agile.


Written and communication skills with ability to gather, create and transform business requirements into functional requirements.

Creating UML Diagrams such as Use Case, Activity, Swimlane and Sequence diagrams.

Creating and maintaining project artifacts such as Business Requirements Document (BRD), functional Requirement specification (FRS), System Requirement Specifications (SRS), Use Case Specifications process flow diagrams, screen mockups, screen prototypes, user-interface (UI) designs, and user manuals.

Eliciting, structuring, documenting, and validating requirements, conducting Joint Application Development (JAD) with scrum team members.

performing SWOT analysis.

Served as a liaison between various business and system groups.

Effective interpersonal skills; works well as a team member and equally capable of working independently.

Flexible, hardworking and driven to meet or exceed expectations.

Solid experience working in fast-paced, high pressure and dynamic environment.

Discuss my ideas with senior BA and Project Manager.

Sometimes if QA team is unclear with the requirement, work with them to help clarifying the doubts.

Attend Sprint planning session for upcoming Sprints.


Advanced Microsoft Office skills: Word, Excel, PowerPoint, Visio, Access, Outlook.

Strong hands-on in Balsamic (Wire Framing tool for creating mockups)

Highly skilled in creating UML diagrams (Use Case, Activity & Sequence, Swimlane)

Strong experience of JIRA and Confluence.

Create stories, epic for every sprint in the JIRA board.

I am well expertise Kanban and Agile how works in Jira.

Usage of parameter, Dashboard, Analysis, in Tableau.

Tableau server / Reader how it works.

Business Intelligence tools how work in Tableau.

Hands-on experience in functional as well as non-functional testing and writing test cases.

Certified QA Test Engineer in Software Testing.



Synergy Tech, Toronto, ON, Canada

Worked in this project from inception to production.


oCurrent Project Name: Project of an Educational Organization (CRM)

oPrevious Project Name: East GTA Family Health Team (Online Appointment booking system)

·Conducted requirement elicitation and Joint Application Development sessions with stakeholders.

·Created process flow and business rules and translated business requirements into technical solutions using UML diagrams such as Use Case, Activity and Sequence diagrams.

·Created and maintained project artifacts such as Business Requirements Document (BRD), data flow diagrams, process flow diagrams, screen prototypes, wireframes (screen mockups), and user-interface designs.

·Created Test Cases, conducted testing and documented and tracked test results and bugs.

·Maintained documents for change request and implemented procedures for testing changes.

·Provided implementation support and training to end-users.

·Liaised between the client and the technical development team.

·Worked on Balsamic.

·Worked in SQL.

·Translate business requirements into functional requirements for development and QA team.

·Attend daily standup meeting and discuss work progress.

·Document all the requirements and related emails into confluence for future reference.

·Translated manual business processes into automated processes.

·Draft and maintain business requirements and align them with functional and technical requirements.

·Translate stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.

·Document all the requirements and related emails into confluence for future reference.


·Bachelor of Commerce, Calcutta University, India


oBusiness Analysis Agile Comprehensive


oFinance & Accounting

oBusiness communication skills

oSoftware Testing Training Program

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