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Customer Care Data Entry

Pasig, Philippines
October 10, 2019

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Name and Surname: Glyndel Rodrigo

Address (Philippines): LLG19 Charleston tower, Hampton Gardens Condominium, C. Raymundo Ave., Maybunga, Pasig City Contact number: +63-928******* - +63-956******* Email:

Facebook account: Tindel Rodrigo

Skype: Glyndel Rodrigo (

Nationality: Filipino with Italian Carta di Soggiorno A cpa-lawyer in Italy with European Educational

& professional background and multilingual:




To find a stable job where I can apply all my experiences acquired in Europe and in the Philippines. Much better if I will use my knowledge in doing business in the Philippines and my languages. I am willing also to learn new things.

Professional Skills Summary:

9 years of work experience acquired in Italy and Austria: in Law, Business Administration, Customer care, Public relations, Receptions, Inventory, etc. Work Experience:

• March 2018 – Present

Position: A corporate secretary, Tax and legal advisor, a Business consultant and developer at Kelmer Philippines Inc. (an international business consultant) Responsibilities: Coordinate the office in Manila all over the world, Develop the business abroad and locally, take care of the clients, advise client to set up business in the most strategic market in the Philippines, customer care, feed information the clients about doing business in the Philippines, attending all business network and etc…

• July 2017 – January 2018

Position: Trainee lawyer at law firm of Atty. Giovanni Marchese (Milan, Italy) Responsibilities: Coordinate and write judicial & extrajudicial documents, Notifying to the court of law, Clients interview, Secretary of this firm, customer care.

• July 2017 – January 2018

Position: Front Desk Clerk at UBI Bank Sistem & Services (Bergamo, Italy) Responsibilities: Receiving visitors and employees, Archive emails, document letters outgoing and incoming, Organize calls and walk-in people, customer care.

• September 2015 – May 2017

Position: Financial advisor and insurance clerk at Alleanza Assicurazioni Spa (Italy) Responsabilities: Portfolio management, Insurance and Financial advice for new and old customers, Data entry on the company database work, customer care.

September 2013 – November 2016

Position: Secretary of the Filipino Community, Maynilad Association of Bergamo Italy Responsabilities: Public relation, writing letters in coordination to italian government, Legal Rapresentative for filipino services, Citizenship services, Manage the communit.

• September 2013 – September 2014

Position: Receptionist at Boton d'oro Bed and breakfast (Italy) Responsabilities: Recieving clients, orientation, document letters outgoing and incoming, Organize calls, customer care.

• July 2010 – August 2010

Position: Trainee at Municipal of Ponte San Pietro (Italy) Responsabilities: Public relations, Archive files and documents, Manage all the complaints, Receive calls and emails.

• July 2009 – August 2009

Position: Trainee at Alexandra Heider Markt & Marketing (Vienna, Austria) Responsabiities: Inventory, Archive files, documents and public relations, Send commercial letters, Receive calls.

Language skills:

Italian (Mothertongue)

Filipino (Mothertounge)

English (Excellent)

German (Good)


• September 2011- May 2017

Università degli studi di Bergamo (Italy)

Master Degree in commercial law (Laurea magistrale in Giurisprudenza quinquennale) Thesis title: The Financial rehabilition and insolvency law of the Philippines and its comparison with the Italian law.


• Italian law: Administrative, commercial, civil, constitution, penal, roman, labour, History of the Medieval and modern law, insolvency, Philosophy of Law, Tax law, Industrial law and Trade Union law.

• International law, European law, Political Economy and Business Administration.

• September 2006 – June 2011

ITC Vittorio Emanuele II (Bergamo Italy)

5 years – Diploma/ Bachelor's Degree in Commerce (Ragioneria) Thesis title: Azienda cartiera di riciclaggio (Recycling Paper Firm) Subjects:

• Business Administration, Budgeting, Geographic economy, Political Economy, Math, Information tecnology, foreign languages (German and English).

• August 2018 – September 2018

Philippine trade training center (Manila Philippines) Certificate of attendance on accounting for non-accountants and basic exportation Interest/Activities:

• Traveling, discovering new places and exploring the beauty of other traditions and cultures.

• Surfing the internet, social networking, watching movies.

-other infos will be supplied at the interview-

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