Email ID: email@example.com
Customer Service/Host/Sales Associate
A highly personable, competent, and team spirited professional with over 2 years of experience in Sales & Customer Service / Host Food and Beverage in Hotel. Always approachable, cheerful and possess good observation skills as well as the ability to work with or as part of team.
Objective is to work in an exciting and professional environment that offers personal development & growth opportunities. Help in the achievement of company’s goals through professional ethics, sincere commitment and hard work.
The Village Greek Restaurant Harare Zimbabwe
(April 2018 - to date)
Major Job Responsibilities
Greeting customers as they arrive at the restaurant
Giving out menus and taking orders for food and drinks.
Making recommendations and suggestions to the customers.
Serving food and drinks
Handling customer complaints
Maintained a cheerful, friendly attitude towards customers while correctly operating the cash register.
Handled purchases in cash, credit cards, and ATM debit per company policy.
Monitoring the status of placed orders and encouraging the workers for faster preparation of orders
Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher authorities
Maintaining detailed records of served orders and collected cash
Up-selling and cross selling.
Prepare drinks and food garnishes.
High School Diploma Avenues High School Zimbabwe.
Areas of Expertise
Good communication and interpersonal skills
Stamina, pace and resilience
Multi task oriented
Problem Solving ability
People & Team Management
Mr. Price Shopping Center Harare Zimbabwe
(Jan 2017 – Dec 2017)
Designation: Sales Associate (Intern)
Major Job Responsibilities
Welcome and assist customers according to Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding Customer service.
Operating cash registers, managing financial transactions.
Achieving established store goals.
Directing Customers to merchandise within the store.
Having and learning product knowledge hence helping in increase in sales.
Maintaining an orderly appearance throughout the sales floor.
Cross selling products to increase sales.
Participating in promotional sales and campaigns for the shop to boost sales and competition.
I hereby declare that the above given information are correct to my best of knowledge and belief.
Ability to adapt with new conditions and survive in crisis with determination and perseverance.
Good observation and analytical skills.
Aggressive and innovative approach and having a desire to do something better than existing.
Comprehensive problem-solving abilities with a sense of humor.
Date of Birth : 22nd Feb, 1992
Gender : Male
Nationality : Zimbabwe
Marital Status : Single
Visa Status : Visit Visa