Customer Service Sales

Denzil Samu

Dubai, UAE

Mobile: +971-*********

Email ID: ************@*****.***

Customer Service/Host/Sales Associate

Profile

A highly personable, competent, and team spirited professional with over 2 years of experience in Sales & Customer Service / Host Food and Beverage in Hotel. Always approachable, cheerful and possess good observation skills as well as the ability to work with or as part of team.

Objective is to work in an exciting and professional environment that offers personal development & growth opportunities. Help in the achievement of company’s goals through professional ethics, sincere commitment and hard work.

Work Experience

The Village Greek Restaurant Harare Zimbabwe

(April 2018 - to date)

Designation: Host/Waiter

Major Job Responsibilities

Greeting customers as they arrive at the restaurant

Giving out menus and taking orders for food and drinks.

Making recommendations and suggestions to the customers.

Serving food and drinks

Handling customer complaints

Maintained a cheerful, friendly attitude towards customers while correctly operating the cash register.

Handled purchases in cash, credit cards, and ATM debit per company policy.

Monitoring the status of placed orders and encouraging the workers for faster preparation of orders

Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher authorities

Maintaining detailed records of served orders and collected cash

Up-selling and cross selling.

Prepare drinks and food garnishes.

Education Qualification

High School Diploma Avenues High School Zimbabwe.

Areas of Expertise

Customer Service

Good communication and interpersonal skills

Stamina, pace and resilience

Computer Literate

Multi task oriented

Problem Solving ability

Organization Skills

People & Team Management

Mr. Price Shopping Center Harare Zimbabwe

(Jan 2017 – Dec 2017)

Designation: Sales Associate (Intern)

Major Job Responsibilities

Welcome and assist customers according to Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding Customer service.

Operating cash registers, managing financial transactions.

Achieving established store goals.

Directing Customers to merchandise within the store.

Having and learning product knowledge hence helping in increase in sales.

Maintaining an orderly appearance throughout the sales floor.

Cross selling products to increase sales.

Participating in promotional sales and campaigns for the shop to boost sales and competition.

Declaration

I hereby declare that the above given information are correct to my best of knowledge and belief.

Denzil Samu

References

Upon Request.

Strengths

Ability to adapt with new conditions and survive in crisis with determination and perseverance.

Good observation and analytical skills.

Aggressive and innovative approach and having a desire to do something better than existing.

Comprehensive problem-solving abilities with a sense of humor.

Result oriented.

Personal Details

Date of Birth : 22nd Feb, 1992

Gender : Male

Nationality : Zimbabwe

Marital Status : Single

Visa Status : Visit Visa

Contact this candidate