Customer Service Sales
Resume:
Kent Julius Temario
Sales Associate
Al Mansoura – Doha, State of Qatar
*****************@*****.***
Career Summary:
A result oriented person with more than 10 Years of combined experience in sales and merchandising works. Able to handle pressure and can work with minimal or without supervision. I’m pretty much certain that I can contribute to your company’s goals and targets.
Career competencies:
Ability to handle multiple tasks and work independently in a team environment
Positive attitude, attention to detail with excellent organizational skills
Knowledge of computer applications like Microsoft Word Processor, Spreadsheets and Internet Explorer
Excellent communication, relationship building skills with polished telephone etiquette
Flexible, attention to detail with good planning skills
Work Experiences:
SALES ASSOCIATE / KIOSK ATTENDANT
Code7 Qatar
Doha, Qatar
August 2017 – August 2019
Code7 is a locally owned entity (sole proprietorship) that distributes various brands of ball caps not only limited to New Era, Yums, Dupe, Goorin Bros, NDI (No Bad Ideas) as well as embroidery customizations for caps.
WHAT I DO:
Act as a focal point for customer inquiries and help them find the Caps they wish to buy. Takes customer contact details (i.e. email and/or mobile number) in the event of the item is not in stock and advise the owner to include on the next stock replenishments.
RESPONSIBILITIES INCLUDED:
Arrange and replenish on a continuous basis the kiosk shelves and ensure that it’s keep clean and tidy.
Offer other brand and/or styles of caps in addition to the item they already bought.
Operates embroidery machine for customers would like to customized their caps.
Received and processed cash check and credit payments and utilized appropriately the cash management practices as per policies and procedures.
SALES ASSOCIATE
SM City – Departments Stores
Davao City, Philippines
February 2013 – March 2017
WHAT I DO:
I provided excellent customer service by interacting and assisting customers in person; this included greeted and directed customers to their destination, answering questions, meeting customer’s wants, and provides information on products.
RESPONSIBILITIES INCLUDED:
Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times.
Provided excellent customer service while on the selling floor, fitting room and front end.
Recommended, selected and helped locate merchandise based on customer’s wants and desires.
Built and strengthened relationships with customers, deal with different nationalities and personalities and put always the customers at ease.
Received and processed cash check and credit payments and utilized appropriately the cash management practices as per policies and procedures.
Maintains a friendly, professional behavior and conduct at all times with customers, supervisors, and co-workers
Complete a daily restocking form, pull merchandise from the stockroom and display in
store as per merchandising instructions.
Worked on other tasks assigned by store supervisor.
SALES ASSISTANT
Gaisano Mall of Davao
JP Laurel St. Davao City, Philippines
November 2008 – December 2012
WHAT I DO:
Actively work to ensure the highest level of customer experience that enters the store. Provide excellent customer service to all customers: greet and engage customers in conversation for the purpose of sharing information about new collection items.
RESPONSIBILITIES INCLUDED:
Performed store opening duties, including replenishing merchandise shelves and making sure all display tables were full and arranged in an attractive manner.
Stocked and rotated products regularly
Recommended, selected and helped locate merchandise based on customer needs and desires.
Accurately logged all daily delivery and receiving orders.
Communicated all merchandise needs or issues to appropriate manager.
Organized store by returning all merchandise to its proper place and keeping floors clean.
Completed Monthly inventory counts.
Educational Qualification:
DIPLOMA IN AUTOMOTIVE AND DIESEL MECHANIC
University of Mindanao Digos College
2005 - 2007
Trainings and Certifications:
Pre-employment Seminar for Local Applicants (PESLA)
Anti –illegal Recruitment (AIR)
Labor Education for Graduating Students (LEGS) Training
NC-I Passer AUTOMOTIVE SERVICING
NSTP_CWTS Best Volunteer
Personal Information:
Date of birth: 20 October 1988
Passport Number:
Visa Status: Valid Residence Permit (Transferrable with NOC)
Availability: Available to join immediately
Expected Salary: Negotiable [as per company remuneration policy]
References: Available upon request
Contact this candidate