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Administrative Assistant

Lake Forest, CA
October 05, 2019

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Sharon M. Coats

**** ****** ***** **** ***

Lake Forest, CA 92630



UnitedHealth Group/Optum Services 10/2018 - 4/2019 Applecare Medical Group

Administrative Assistant

• Served as back-up for hospital sign-outs and NS-ERD & Profile Reports

• Communicated to doctor’s viaTiger Text for clarification and questions in reporting for daily sign-outs reports

• Accessed Med-mc to complete daily death certificates, and to change all providers health plan ID’s numbers

• Assembled checks w/back-up for monthly CAP Report

• Completed monthly Expense report, and send Letters of Interest

• Submitted Fax-Blast for Fraud, Waste&Abuse Compliance Report

• Verified locations or contract folders by accessing Laserfiche

• Called providers to inquire regarding submission of state license renewal

• Provided answers to portal problems and password resets

• Maintained calendaring, logistics and conference rooms

• Ordered departmental office supplies

UnitedHealth Group 8/2016 - 3/2017

Project Coordinator

• Data Entry, Uploaded contracts to PDF files & created bookmarks

• Verified contracts for completeness, scheduled luncheons for team

• Created reports in Excel and Microsoft Word

• Created contracts in Employer Group Contract Systems CUSD – Compton Unified School District 10/2017 – 10/2018

• Provided accurate reporting for daily attendance of students, processed and verified student absences information from parents and teachers.

• Issued various excuses to students for absence from class, issued admission slips for students returning to assure accurate reporting

• Communicated with students and parents regarding attendance information to staff, parents and authorities as requested

• Maintained accurate records of student attendance; establish guidelines; prepared and maintained a variety of attendance record files

• Assisted students, staff and visitors at counter, take and relay messages to and from parents and students and performed related duties as assigned Ultimate Staffing/ Workway Staffing 09/2009 – 1/2016 Senior Administrative Assistant

• Updated sales reports in Excel

• Calendaring, travel and logistics

• Entered and approved employees time in Kronos Timekeeping

• Processed invoices and purchase orders/mailed rejected claims to car dealers

• Created letters in Word Mail Merge

• Updated Power Point presentations and ordered supplies Tait Environmental 10/2008 – 7/2009

Administrative Assistant

• Entered new and existing accounts in Excel/Adobe format

• Processed client accounts for invoicing and account payable

• Prepared monthly attendance and expense reports

• Responsible for inputting timecards in BST Timekeeping

• Inventory control over departmental supplies

Orange County Community Hospital 2/1997 – 12/2007

Human Resources Administrative Assistant

• Processed new hires, terminations, status changes

• Inputted training documentation, and updated personnel files

• Assisted management with special projects

• Prepared and maintained personnel files

• Updated job descriptions and created CV’s

Boeing Aircraft 6/1988 –12/1996

Administrative Assistant

• Maintained calendaring and logistics

• Created spreadsheets, charts and graphs

• Processed time cards, distributed payroll checks

• Composed letters, reports and presentations

• Maintained inventory control of supplies


Health Training Institute, Tustin, CA

Medical Coding and Billing Diploma

Newbridge College, Santa Ana, CA

Surgical Technologist Diploma

El Camino College Torrance, CA

Associates in Office Administration

Skills: Typing 60 wpm, Kronos Timekeeping, SAP, ADP HRIS-Human Resource Information Systems

Software: MedMC, Aerial, eVips, esearch, Nice Program, Prime, DMS Laserfiche, Word, Excel, Outlook, PowerPoint, Lotus Notes, Aeries, Quickbooks, Employer Group Automated Contract System, Simon, Medical PDF Plans

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