Customer Service Dental

ITTI SHARMA

*** ********* ********, *********, *******(N2A4M1).226-***-****

******.******@*****.***

Availability: Monday to Friday 5pm-8am

Saturday - Sunday (Full day)

I am highly energetic, outgoing and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer service. I am also very reliable and friendly who quickly learns and master’s new concepts and skills. I am passionate about helping customers and creating a satisfying and confident experience. EXPERIENCE

● 26 SEPTEMBER 2018–3 APRIL 2019, DENTAL SURGEON,CIVIL HOSPITAL Dental surgeon with hands-on experience of treating patients, exploring treatment options to patients and passion for educating them and answering their questions.

● 1 JULY 2017– 30 JUNE 2018 (CUSTOMER SERVICE EXPERIENCE–2Years) INTERNSHIP(DENTISTRY), DASMESH INSTITUTE

Efficiently manage patient care, office and lab duties. Built a loyal patient following, frequently requested to serve as their dentist. Performed volunteer work at charitable organization ( Red Cross) and attended many dental camps.

● CASHIER- GIFT SHOP RETAIL (APRIL2019 – JUNE 2019) Received and distributed correct amount of currency for purchases. Handled cash with a computer register. Maintained overall appearance and cleanliness in the store. EDUCATION

Post-Graduation -Healthcare Administration and service management(Present)

CONESTOGA COLLEGE, DOON, ONTARIO

Bachelor of Dental Surgery (August 2013-June 2018)

DASMESH INSTITUTE OF RESEARCH & DENTAL SCIENCES, PUNJAB, INDIA H.S.C

(2013)

CENTRAL BOARD OF SECONDARY EDUCATION, PUNJAB, INDIA

S.S.C (2011)

CENTRAL BOARD OF SECONDARY EDUCATION, PUNJAB, INDIA SKILLS

● Performed variety of clerical duties.

● Can work proficiently in a team.

● Ability to meet the deadline of the work.

● Responsible and reliable.

● Proficient in MS Word, Excel, PowerPoint and typing.

● Able to manage reports, future appointments, directs visitors to destination and answers queries.

● Interactive skills.

● Can work under pressure.

● Quick learner.

● Friendly nature and always ready to help others when needed.

● Energetic work attitude.

● Customer-oriented.

● Active Listening skills.

OTHER CERTIFICATION & TRAINING

● Attended training for CPR and got CPR-C Certification - CANADA DECLARATION

I hereby declare that the above-mentioned information is true to the best of my knowledge. Ms. Itti Sharma Place: Kitchener

REFERENCE

Mona Sullivan, Professor

School of Workforce Development, Continuing Education, and Online Learning Conestoga College- ITAL *********@**********.**.**

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