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Quality Analyst

Minneapolis, MN
October 04, 2019

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BabaTunde Oyewo

Objective: Obtain a suitable position in Software Quality Assurance and Testing.


Bachelor of Science

Saint Cloud State University, St. Cloud, MN

Professional Summary

Productive and diversified IT specialist with strong qualification’s in quality analysis.. Over nine years of experience as an IT Professional in Software Testing on Windows, Android, and Safari Web Applications. I have executed manual testing using HP Quality Center, Jira, Rally, IBM Curam and various other tools.

Experience Highlights

8+ years of experience in Software Quality Assurance and Testing activities with 5+ years in Mobile testing Devices.

Exposure and working knowledge of various industry types such as travel, tourism, banking, e-commerce and healthcare.

2+ year experience using Jira

4 year of HP ALM

3+ years of experience in web based software applications using Microsoft technologies

Ability to troubleshoot and multitask in a fast-paced and complex environment.

Proficiency in defining, formatting and executing Test Cases based on Business Requirements ensuring the Trace-ability for the requirements throughout the testing process.

2 year Travel domain name experience at

Experience in various types of testing such as Validation, Functional, System, Beta, User Acceptance (UAT), Black Box Testing, Regression, Stress and Smoke Testing.

Exposure and experience in different QA methodologies like Agile, Scrum, and Waterfall.

Core knowledge & skill areas

Strong Analytical & Quantitative Skills

Effective Decision-Making Skills

Excellent written and verbal communication

Strategic Research, Analysis, Documentation

Interpersonal Skills & Teamwork

Strong Mobile Device Testing experience

Professional Experience

Quality Analyst

Xcel Energy, Saint Paul, Minnesota

(March 2019 – Present)

I worked at Xcel Energy testing their business procedures, emergency auditable events and suite of headend applications. The suite of applications allowed the business to manage, secure, monitor, distribute and sell energy services and products. I worked with project mangers in identifying adequate test coverage for security testing of crypto tokens and vaults.


Participate in development of System Security Plan (SSP) under National Institute of Standards and Technology (NIST) requirements.

Support risk assessments and make recommendations to the Security Risk Assessment Team

Evaluate products and participate in projects to improve security of industrial control systems.

Participated in requirement review sessions and testing activities to ensure the test cases covered functionality

Quality Analyst

US Bank Wealth Management, Minneapolis, Minnesota

(September 2018 – February 2019)

I worked at US Bank Wealth Management testing their wealth management application Cap Ex. The application allowed the business to trade, purchase and sell financial products. I worked with project mangers in identifying adequate test coverage for system testing and regression testing.


Created and execute manual tests and validate results to confirm adherence and conformance to requirements and acceptance criteria.

Participated in requirement review sessions and testing activities to ensure the test cases covered functionality

Managed defect resolution process and troubleshooted issues the occurred

Quality Analyst

Minnesota Department of Public Safety, Saint Paul, Minnesota

(July 2018 – September 2018)

I worked at the MN department Retirement Services testing there web-application DPS. DPS allowed an individual to purchase license plates, titles, title transfers, renew stickers online. The application allowed individuals and businesses to purchase Minnesota state vehicle services that are accordance with state and federal law. Creating and escalating bug reports ensuring the web application performed as required prior to beta release.


Performed regression testing on web application, verifying critical program functionality was not broken

Executed SQL queries using Microsoft SQL Explorer

Conferred with management team

Designed, planned and executed tests

Conducted method validation and verification tests

Logged and reported tasks and user stories in Rally

Quality Analyst

Wells Fargo Home Mortgage, Minneapolis, Minnesota

(August 2017 – May 2018)

I was involved in testing a web application called “Early Resolution Loan Mitigation Functions”. The application was utilized by the business to conduct and manage customer data in regards to the Wells Fargo's home mortgage process.


Performed regression testing on web application, verifying critical program functionality was not broken

Used Hogan to verify customer data flow through web services modules.

Performed unit tests of the Hogan customer data system through execution of ETL mainframe batch jobs.

Reported bugs and defects utilizing in HP ALM

Quality Analyst

United Health Group, Plymouth, Minnesota

(September 2016 – December 2016, February 2017 - July 2017)

Worked in an agile environment where I was involved with the testing development changes and enhancements to the IVR application VCCD. I tested any issues and scenarios that may impact data workflow of the Virtual Contact Center Desktop application. The Virtual Contact Center Desktop application is an interactive voice response tool for United Health Group business call centers. I was involved on several projects testing and validating the call flow and pop-up windows within the Virtual Contact Center Desktop application. Tested several Rest API's within a Marklogic NoSQL database.


Created test plans and test cases as they related to testing project requirements to ensure the overall quality of software delivered.

Planned, documented, evaluated and tracked testing results to ensure system applications are free from defects.

Validated the accessibility of web applications IVR functions

Created test cases scenarios for the data warehouse management system

Executed SQL queries using SQL Workbench to verify correct test data

Reported bugs and defects utilizing in HP ALM 12

Utilized experience with IVR, contact center, & knowledge management domain during sprint testing phases

Executed Web Service/SOAP API testing (Request/ Response) using Soap UI

Executed iterative regression test cases running queries within Marklogic noSQL database using Xquery

Conducted execution of PIG scripts in the HDFS file system

Quality Analyst

Minnesota Department of Retirement Services, St. Paul, Minnesota

(February 2015 – September 2016)

I worked along with the development team on providing improvements to the Aurora web application. Aurora allowed state retirement employees to track annuity and state benefits for all state employees in the state of MN. I established good relationships and understanding requirements throughout the testing phases.


Applied knowledge of object oriented application design concepts to testing.

Utilized web services such as HTTP/XML, SOAP, WSDl, UDDI and XML

Created Test Completion Reports

Executed ETL Batch Job testing using IBM Job Management Console

Executed SQL queries using SQL Explorer

Conducted regression testing on the SEMA4 MN state employee benefits system.

Created and executed test plans for the SEGIP MN state employee group insurance program.

Verified the functionality of the web application in Internet Explorer 10

Performed unit tests of billing system through batch jobs in IBM Job Management Console.

Created and executed Functionality and Regression test cases using IBM Rational Curam web application.

Executed Java scripts through Eclipse framework using Selenium

Create testing scenarios from functional requirements and detailed specifications using IBM Rational Quality Manager

Attend test entry/test exit meetings to achieve Go/No

Tested Database Mainframe batch job processes using IBM Job Management Console

Quality Analyst

Minnesota Department of Human Services, St. Paul, Minnesota

(October 2014 – December 2014)

I worked with the MN department Human Services testing the health insurance marketplace system, MNsure. MNsure will allow an individual to purchase insurance in person, online, or by phone. The Exchange will enable people and small business to purchase health insurance at federally subsidized rates. I was involved in testing the MN State health care enrollment, coverage, benefit programs. Creating and escalating bug reports ensuring the web application performed as required prior to beta release.


Used Soap UI to verify billing data flow through web services modules.

Used Jira to organize defects and create bug reports

Attended daily scrum meetings with project managers

Tested the internal application billing functionality utilizing soap UI.

Performed Functionality and Regression Testing on IBM Curam web application.

Executed SQL queries using SQL Explorer

Utilized Microsoft Sharepoint to organize test cases and artifacts

Created functional test cases in IBM Rational Curam

Worked with system architects, and product development teams to identify and drive timely completion of critical product functionalities and services.

Software Quality Analyst

Data Recognition Corporation, Plymouth, Minnesota

(April 2014 - October 2014)

Data Recognition Corporation provides educational assessment, survey, document services to state departments of education, global businesses, enhanced reporting, and image scanning and scoring. At DRC I extensively tested there web based standardized high school exams across, performance and aptitude tests administered across the country. I worked at DRC as a SQA implementing and assuring software quality standards across the company’s suite of web based software applications on Mobile devices.


Identified Usability and workflow blockers within Mobile IoS browsers.

Executed Black boxed Testing of the web application in QA and UAT environments and creating bug reports in Jira

Used Xmetal to validate XML markup

Executed complex SQL queries using SQL Server 2013 to verify correct test data

Validated the accessibility of web applications IVR functions

Web Testing of DRC Online Correction System

Executed Optimization tests to validate functionality of the Web Applications UI on Window and iOS desktop workstations.

Conducted GUI, Functionality, Integration and Regression Testing and logged defects using Jira.

Verified data flow of the IVR, Interactive Voice Response module.

Attended Scrum GO/NO GO meetings with the BA's, Product Owner and Developers.

Generated web based UI test procedures and implemented tests for the web application

Executed VB Script in a .NET environment

Quality Analyst

Lifetime Fitness Corporation, Chanhassen, Minnesota

(August 2013 - Dec 2013)

I was brought on as QA tester to perform testing on Lifetime Fitness’s customized web based Mobile website. I worked with development to insure the website meet the business needs. Lifetime Fitness provides a number of physical activities and facilities across the country for the client to physical engage in. The Mobile website was an extension for the business to continue providing a number of services, and across Mobile electronic media. Conducted UI Validation testing on desktop Windows and iOs desktop workstations.


Tested the web application in multiple Mobile device platforms - Android, IoS and Windows.

Performed Black boxed Testing of the web application in QA and UAT environments

Reported defects using JIRA

Used HP ALM to organize requirements and test plans and defects

Performed tests on the web application's billing process module and validating reserved product IDs in the database.

Identified major Functionality issues and Usability Issues with site navigation

Verified functionality of IVR accessibility technology.

Executed automated test scripts using Selenium

Tested site in QA, Staging and provided tested deployment decisions for production

Used Adobe CQ5 to author web content artifacts

Identified key error handling issues and worked with developers to ensure a friendly User Experience.

Designed and executed regression tests in HP ALM 11

Quality Assurance Analyst

OOTN Magazine, Minneapolis, Minnesota

(Nov 2011 – Jun 2013)

For the OOTN magazine project, I tested a customized web based interface based on the client's needs. When a user utilizes the OOTN MAGAZINE hash tag within an internet browser, whenever they are submitting a post/picture to instagram, the picture is then automatically uploaded to a specific album on the site. There, the client is able to go through photos and decided/ vote on which fashion blogger they would like to feature on the site. Client is able to purchase advertised modeled outfits. I conducted mobile functional testing on android and iOs devices.


Validated the UI functionality of web modules

Executed test cases in HP Quality Center.

Performed Cross Mobile Device Compatibility Testing of the web application on Mobile devices IPhone 4s,5, and Android devices.

Analyzed business requirements for the application to identify gaps and improve the Business Process.

Utilized HP Quality Center to log defects

Coordinated testing efforts with offshore development team

Performed optimization testing of application in the different web browser environments Internet Explorer, Firefox, Chrome and Safari.

Quality Assurance Analyst

Fidelity Financial, Minneapolis, Minnesota

(June 2010 – Oct 2011)

The objective of this project was to interface their Mobile trading application with an older system that was currently used at the time. This application allowed users to log in their accounts and excess there account profiles and conduct financial transactions. I was involved in developing testing scenarios and reporting any defects I was able to uncover.


Created and logged defects using Jira

Coordinated UAT testing and provided end users test data and test plan for test execution

Authored web GUI and UI test procedures and implemented tests for the Mobile web application

Executed automated test scripts using QTP

Created and maintain testing schedule/Test Plan.

Train customer/business partner on testing methods and techniques during UAT.

Maintained the test environment; Test data and assure stability in the test environment.

Quality Assurance Analyst

Capella University, Minneapolis, Minnesota

(Jan 2009 -Jun 2010)

As a member of the quality control I was involved in conducting integration and regression testing by manual testing of the Student and Facility Information System (SFIS). The Information System is part of a internal Web Module BLACKBOARD. BLACKBOARD is a web based application for registered students, facility and teachers to communicate, upload homework assignments, conduct online class presentations and manage educational data.


Coordinated with Business Analysts and developers regarding issues with requirements

Validated data in application in the back end using MS SQL Server 2010

Updated requirements in Testing Web Services developed for employees/teachers, students and vendors.

Created and reported defects using HP ALM

Performed regression testing across different web browses and validated functionality of UI.

Quality Assurance Analyst

AMAS Incorporated, Eden Prairie, MN

(Aug 2007 - Dec 2008)

The objective of this project was to implement data and scheduling tracking application called ASSIST. ASSIST would allow healthcare advocates, staff, physicians and technical professionals to manage and track client data. ASSIST is a web-application that allowed end users to apply for social service programs like MEDICAID and Medical Assistance. I played the role of a quality and business analyst assisting with requirement gathering along with software testing.


Participated in test case review, defects review meetings and requirements walk throughs.

Created requirements using HP Quality Center.

Developed Test Plan, Test cases, for testing the web application.

Maintained Test Logs, Test Summary reports and participated in defect review meetings

Quality Assurance Analyst

University Travel Service

(Sept 2006– Aug 2007)

My objective while involved on this project was performing GUI testing, Functional testing, and Regression testing on Midwest Travel web application. I was Involved in design, construction, and deployment and testing. Verified internet browser bug fixes and closed the bug after it was retested and passed.


Verified the business/work flows by simulating system using SOAP UI.

Conducted load testing of the website functionality using Apache JMeter

Verified end user GDS request for information through Sabre Red XP

Actively participated in Scrum meetings, reviews and developed test scenarios.

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