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Medical Assistant Customer Service

United States
October 04, 2019

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Heather Redd, NRCMA

Palestine, TX *****



Certified Medical Assistant seeking an opportunity in a healthcare facility that will promote growth and development as a healthcare professional.


Fresenius Medical Care Palestine, TX 06/2016- present

Hemodialysis Patient Care Technician

●Perform vital signs, blood draws, and cannulation

●Returning blood to the patient

●Monitor patient during procedure and report any changes to the charge nurse

Wal-Mart Warehouse Tucker, TX 03/2016 – 06/2016

Customer Service Representative/Order filler

●Pulling and processing customers’ orders

●Processing orders and packages to be shipped

Texas Department of Criminal Justice Tennessee Colony, TX 03/2012 – 08/2013

Correctional Officer IV

●Ensured inmates followed TDCJ policies and procedures

●Searched cells for contraband and writing casesb. V. Hv. . v. Vhvv. N


Gateway Palestine, TX 01/2010 – 03/2012


●Operated cash register, collected payment and made money exchanges

●Assisted with stocking, floor set ups, and shift changes

●Recommended and assisted with location of merchandise for customers


Trinity Valley Community College Palestine, TX 05/2016

Associates of Applied Science

●Associate's Degree in Liberal Arts

College of Health Care Professions Fort Worth, TX 05/2018

Medical Assistant Certificate Program

●Proven ability to read and perform vital signs

●Knowledge of insurance and medical coding

●Proficient in administrative procedures

●Performed basic urinalysis test, blood typing, strep test, and blood sugar tests

●Performed Electrocardiograms

●Basic dosage calculations


NRCMA- The National Association of Health Professionals 06/2018

CPR certified 05/2017-05/ 2019

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