IT / contact centre
Resume:
GasaNtombifuthi
****HebronBeverlyHillssec
Pretoria0002
********@*****.***
PersonalDetails
Gender Female
Nationality African
Languages English/IsiZulu
Criminalrecord Clean
SkillsandCompetencies
Software/HardwareInstallationandconfiguration
SystemAdministration
Diagnose,repairandReplacecomputerparts
Microsoftserver2003/2008(activeDirectory)
Windows2007/2008/2010
SQLDatabase
Networking
Closingticketsandrespondingtotickets
MicrosoftPackage
CareerObjectives
AimtoworkinachallengingenvironmentwhereIcanutilisemyexpertisein technical/softskillstowardsdevelopmentandimplementationofnewideascontributing towardsthegrowthofyourcompany.
Interests
Gaming ArtificialIntelligence Researching creativewriting Bigdata Education Qualifications
HighSchoolattended AmaphuphesizweHighSchool
Highestgradepassed Grade12
Yearobtained 2006
Subjects
Mathematics
English
IsiZulu
Accounting
BusinessEconomics
Economics
MercantileLaw
NameofInstitution DurbanUniversityofTechnology
Course DiplomainInformationTechnology
Yearobtained 2015
CourseOutline
SystemSoftware
BusinessAnalysis
DevelopmentSoftware
FinancialAccounting
BusinessAnalysis
InformationSystems
Informationtechnologyskills
Commercialprogramming
ProjectexperiencewithMvc4andSCRUM
Agileprocessesing
Teamwork
Retrospect
ProductBacklog
Sprints
SDLC
Softwareengineering
DocumentingandPresentation
HTML/CSS/BOOTSTRAAP
JqueryandAjax
WorkExperience
Companyname Accenture(SouthAfrica)
Role Javadeveloper
Duration March2016-June2016(skillsdevelopment)
Jobdescription
Javaprogrammingwithnetbeans
Websitecreation
DatabasecreationwithphpandTomcat
Companyname Chickenliken
Role Cashier/backstaff
Duration December2012–March2017(Parttime)
Customerservice
HandlingCash
Handlingstock
Companyname Merchants(Cellccallcentre)
Role SystemSupport
Duration 2May2017–8February2018(SystemSupport)
Diagnoseandtroubleshootallpcrelatedproblems
AddingnewcomputersonthecompaniesDomain
Pcimaging
Backupandrecovery
Settingupworkstationsfornewagents
Addingnetworkaccesspointaroundthecallcentre
Replacecomputerparts
Addingnewuserstotheactivedirectory
Assignpasswordandusernametousers
Assistwithpasswordresettingandloggingin
CreateaccesscardsandAuthorizeaccessibilitytonewusers Installsoftwaretolaptopsandconnecttothenetwork
Connectpctoscanner
TeachnewusersaboutMerchantsprotocolregardingtheuseofallITequipment Setupboardroomsformeetings
References
Name MfundoCharlesZulu(Mentor)
Company Merchants(cellccallcentre)
Email **********@*********.**.**
Number 061-*******
Name SarrenJagaroo(ITlecture)
Company BytesPeoplesSolutionS
Email ******.*******@*****.**.**
Number 072*******
Contact this candidate