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Store Manager Sales Executive

Qibla, Kuwait City, Kuwait
October 04, 2019

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Store Manager

Ready to join





Marital Status:




Date of Birth:


Visa Status:

Article # 18

Email address:


Salmiya Block 2 street 19

Building 13, 4th floor flat no.



Microsoft Word

Microsoft Excel

Ms Microsoft Powerpoint

Positive outlook in life and work, keeping a competitive spirit what makes me m and continues work achievement. I’ve come to realize that Customer Ser Satisfaction is a very challenging job and that it could bring out the Best in eve who is determined to provide the best satisfaction his business could offer. Patie major tool in dealing with customer, both internal and external. And I do believe t more than enough to deal even in the most difficult people. OBJECTIVE

To find a placement in highly professional and competitive position in retail fashion i organization in order to utilize the knowledge gained in customer services to fulfill m potential with adequate financial

remuneration by providing exciting Customer Service. EXPERIENCE

2004-TILL Date Store Manager – al-ghurair,Retail Group


leading fast moving Brand in Kuwait, other countries

Responsible of sales achievement in meeting with pla targets.

Impressive customer care, ensuring that

Store looks attractive By preplanning the

visual merchandising and housekeeping

Over roll Store responsibility.

Staff management supervising, guiding, motivation

Attending to Customer queries, assisting, convincing a leading them to purchase.

Inventory Control

Updating Customer feedback to retail management fo trends of Fashion.


Daily sending KPI report and analyzing

Handling two stores (Al Kout and Boulevard)

Instructing staff with individual target per day

Applying Visual Merchandising according to brand im

Preparing promotional material and displays

Managing and motivating staff

Making sure sales target are met

Selecting the new products and reviewing the old one



Arabic Spoken

English Spoken and Written

Areas of Expertise

and Responsibility

Customer Service

and Satisfaction

Quality Control

/Quality Assurance

Training People

Supervised People

Purchasing and

Monitoring of


Good Knowledge of



Ordering of


Floor Control

Build Station


I am self-motivated.

I am result driven.

I am Creative

I work well in


I strive in leadership


Can speak English

and provide

excellent and

quality service to

the customer.

Flexible to any given

tasks and can

handle work


Formed employee schedule and monitored labor co

to be effective with store

Responsible for daily and monthly administrative rep

Completes store operational requirements by

scheduling and assigning employees; following up on the work result

Maintain store staff by recruiting, selecting,

orienting and training employees

Maintain store staff job result by coaching,

counseling and disciplining employees; planning,

monitoring and appraising job results

Identify current and future customer requirements an by establishing rapport with potential and actual

customers and other person in a position to understa service requirements

Formulates pricing policies by reviewing

merchandising activities, determining additional

needed sales promotion; authorizing clearance

sales, studying trends.

Market merchandising by studying advertising,

sales promotion and display plans

Protects employees and customers by providing a

safe and clean store environment

Coordinating with PRO about administrative work (staff visas, sales and promotion permits, shipping documents and store licenses) JOB SKILLS QUALIFICATION:

Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relation Market Knowledge, Staffing, Results Driven, Strategic Planning, Managem Proficiency, Client Relationships and Verbal Communication PREVIOUS EXPERIENCE: 2002-2004 M.H.ALSHAYA CO W.L.L.KUW SALES ADVISIOR

Handling,Franchise Debenhams (UK BRAND) a leadi MovingBrand in Kuwait and Middle countries.

Responsibility of over role customer care in

accordance with Company Standards

Selling Products,Visual Merchandising, And Marketin aspects on par with latest fashion trends.

Selling Products,Visual Merchandising, And

Marketing aspects on par with latest fashion


Operating cash register at till points.

Providing reports to administration related to stock movements and best sellers.

Stock receiving in a pc base environment & check the merchandising,price,country of origin

Inventory Control

Compliance with IT, Warehouse, Merchandisers & Administration

.Dept. House Keeping

Providing the service at fitting rooms

A) 2000-2002-Intercity Paging Systems Ltd,Colombo.

Worked as a “Sales Executive”.

B) 1997-1999-Gordan Frazer Co Ltd (Subsidiary of John Keells) Colombo

Worked as a “Sales Executive”.

Job Responsibilities (position A-B):

Selling Products and offering customer services.

Handling Customer complaints and providing customer satisfaction.

Coordinating and implementing sales promotions.

Analyzing the Market environment and handling recoveries. Education

GCE/AL (General Certificate of Advanced Level)

GCE/OL (General Certificate of ordinary Level)

Professional Qualifications:

Successful completion of certificate of marketing at National Institute of Business Management, Colombo.

Mohamed Shamil Hassim

Store Manager

Springfield, Kuwait

Dear Sir / Ma’am

I have come to your attention and believing that I have what it takes to be a part of your company. The knowledge and skills that I have acquired through the years of Hard Work, Training and Learning Experience that will surely be useful and appropriate for your company towards achieving your goals. My pro-activeness and positive attitude always reverberate to everyone I work with. Details of my qualification and personal information can be found on my Curriculum Vitae that Follow. Sincerely Yours,

Mohamed Shamil Hassim

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