MARY JANE JAMORA MORAN
Marcopolo Subdivision, Brgy. Tagapo, Sta. Rosa Laguna
Interested in suitable position in office administration, cashiering, customer service staff, hospitality industry or a job that will endeavor me to develop professionally my career to the next level and help the organization achieve its business objectives.
More than four years of overall experience as Receptionist, Office Administrator/Clerk, Cashier and Food Service Attendant in the Philippines & abroad. A graduate of Bachelor of Science in Business Administration, (Major in Marketing Management) and a two-year diploma on Associate in Health Science Education.
Good team player
Friendly and Customer service oriented
Ability to communicate well with customers and co-workers
Honest, hardworking, reliable and have attention to details
Willingness to learn new systems and procedures
First aid and basic health care services
Receptionist September 2016 to March 2018
Kargeen Restaurant, Jalil Al Asfoor Trading LLC
Muscat, Sultanate of Oman
Engaged in banqueting, catering and management services to major companies, most sought fine dining local restaurant established in the Sultanate and regularly being visited by tourists and hotel guests for its blend of authentic Arabic foods and international cuisine.
Overall, responsible for the welcoming and the well being of the guests throughout their stay the management of the lounge areas and the delivery of bills in a timely fashion.
Draw up client bookings for tables and ensure that tables are set before clients arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and offer solutions to issues within the assigned capacity
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Communicate with other staff, such as dinners, informing them of clients bookings, needs and complaints.
Cashier September 2015 to February 2016
SM Supermarket/Sta. Rosa City, Laguna, Philippines
Engaged in retail business and the largest supermarket chain in the Philippines under the SM Group.
Received payment from customers and issued receipt and /or sales invoice through the use of Electronic Cash Register.
Counted money in cash drawers at the beginning of the day/shift to ensure that amounts are correct and there was adequate change fund.
Assisted customers to process sales exchanges, sales returns, money refund to customers and resolve customer s complaint.
Ensured that total collections or receipts reconciled/tallied with total sales records during the day/shift.
Cashier/Food Attendant June 2014 to May 2015
Enchanted Kingdom /Sta. Rosa City, Laguna, Philippines
Engaged in leisure and entertainment and it was and still the first and only world-class theme park in the Philippines.
Processed accurately the bills and orders through the use of Electronic Cash Register.
Assisted and took food and beverage orders from customers properly through the order taking system.
Served the food to the customers with a smile and thanked them afterwards.
Cleaned dishes, table counters and floors etc.,
Performed related work as assigned.
Office Administrator/Clerk January 2013 to May 2014
CDJ Builders and Construction Supply/ Bambang, Nueva Vizcaya
Engaged in sale of construction materials and a project contractor for Department of Public Works and Highways and various Local or Provincial Government projects.
Maintained office files, logs, indexes, control records and other information.
Prepared or sent letters, memos and e-mails if needed.
Answered telephone communication, took messages and answered related inquiries.
Assigned to perform banks related matters like withdrawals and deposits.
Assisted in the distribution of salaries to employees/workers in construction/project sites.
Made photocopies, files, distributes mail, etc.
Performed related work as assigned.
Bachelor of Science in Business Administration Year 2011
Major in Marketing Management
Saint Mary s University/Bayombong, Nueva Vizcaya, Philippines
Associate in Science Health Education Year 2007
Saint Mary s University/Bayombong, Nueva Vizcaya
Civil Status : Single
Sex : Female
Date of Birth : 26 March1989
Nationality : Filipino
Religion : Roman Catholic
Available on request