Manager Project

SURESH NAGARAJAN

*** **** ****** *****, *******, GA, 30024

Mobile 706-***-**** ***********@*****.***

QUALIFICATION & KEY ACCOMPLISHMENTS

Seasoned information technology senior executive in the payments industry with over 23 years of experience leading diverse teams across the globe.

As global head of Banking and financial services practice in SQS, possess significant P&L experience, managing teams of over 1000 people with a portfolio of over $30 Mil, serving over 50 clients in 15 countries. Recently started leading the sales effort to grow the US market for SQS.

Right blend of business development, delivery / operations management and product management experience.

Deep domain knowledge in banking and financial services industry with particular focus on cards and payments. Turned around a declining portfolio Cards and payments portfolio in SQS to over 100% growth over a period of 3.5 years.

Varied exposure growing mature accounts as well as new accounts. Helped win and grow a financial services prospect in US from zero to $5 Mil in revenue in the first year of operation. Drove growth in card processor account, taking it from $4 Mil to $20 Mil revenue over a period of 3 years.

Adept at identifying and maximizing levers to increase Gross Margin for the portfolio without compromising of service effectiveness. Increased GM by over 30% in several accounts.

Significant involvement in internal strategic initiatives to create differentiators. Lead the effort to create differentiators in SQS- helped create two product lines – card authorization simulator and automatic generation of test assets with automation of automation to suit a continuous integration / development (CI/ CD) Devops environment.

Involved in mentoring and help building a strong pipeline of emerging leaders within the organization.

EXPERIENCE SUMMMARY

Sr Director, Sales, SQS Sep 2018 – Till date

Sr Director, Delivery, SQS Oct 2013 – August 2018

Engagement Director / Delivery Director, Syntel Inc Feb, 2007 – Sep 2013

Project Manager, TSYS June 2003 – Jan, 2007

Project manager / Lead/ Developer, Syntel Inc Sep 1997 – May, 2003

Business development executive, HCL Frontline Aug 1995 – June 1997

EDUCATION

COLUMBUS STATE UNIVERSTIY, Columbus, GA, USA

Master of Business Administration, 2006

REGIONAL ENGINEERING COLLEGE, Kozhikode, India

Bachelor of Engineering in Computer Science, 1995

Certifications

Project Management Professional (PMP), 2005

Six Sigma, 2003

PROFESSIONAL EXPERIENCE

SQS, Atlanta, GA / Chennai India Oct 2013 – Till date

Senior Director

Business unit head, responsible for banking and financial services business unit, including, core banking, cards and payments, Treasury and capital markets practices.

Achieved consistent year on year growth taking the business unit from $20 to $30 Mil in revenues. Grew profitability from 37% to 45%.

Expanded cards and payments portfolio in UK with multiple new wins. Led the effort to win a $10 Mil deal in Spain.

Created a scalable delivery organization to seamlessly accommodate growth. Near zero attrition in the key leadership team for close to five years. Strong ability to read emerging market trends. Lead the effort to move the organization from a QA to QE skilled organization.

Continuous and sustained focus in creating differentiators to propel growth. Conceived an innovative product Script Genie to bring over 70% savings in test life cycle by automating test asset creation and largely automating the automation of test scripts, by fully leveraging the concept of reusable components across the business processes.

Syntel Inc., Coral Springs, FL & Chennai, India 2007 - 2013

Engagement Director / Delivery Director

As delivery director, responsible for a portfolio of over $40 M with a team of over 1000 people.

Managing and driving strong growth for First data account with over 400% growth in revenues over three years to $20 Mil with a team of over 300 people. First Data Corporation is the market leader in merchant acquiring and is a major player across the spectrum in card processing space.

Reversed the declining revenue trend and increased focus on customer relationship and business development enabling growth potential in the account.

Drove efforts towards better resource utilization / mix thereby increasing account profit margin by 30% compared to the prior years.

Helped win and incubate a key account – JPMorgan Chase and managed global teams across US, Europe and India.

TSYS, Columbus, GA 2003 - 2006

Project Manager

Managed a conversion and product enhancement of JP Morgan Chase’s 87 million credit card portfolio on to TS2 platform. Led multiple projects in the fraud management platform CardGaurd.

Developed and nurtured client relationships while managing large multi-million dollar programs for three major European Clients including the Royal Bank of Scotland.

SYNTEL, INC., Columbus, GA & Chennai, India 1997 – 2003

Manager / Project Lead / Programmer

Managed a HIPAA program in compliance with federal regulations and enterprise wide testing and overseeing a development team through test and change management phases.

Assumed increasing leadership responsibilities starting 2000.

HCL Frontline, Mumbai & Chennai, India 1995 – 1997

Business development executive

Key member of HCL Frontline’s strategy to penetrate and expand corporate / home segment for a new desktop / laptop product line – Beanstalk.

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