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Business Development Manager

Indore, Madhya Pradesh, India
October 03, 2019

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Curriculum Vitae


Mahalakshmi Nagar Colony

Indore (Madhya Pradesh) - 452010

Mob: +91-626*******, 774-***-****

: +91 731-


Career Objective: Looking for a responsible position in an organization of repute where I can utilize my potential knowledge and aptitude and always keep-learning attitude.

Summary of Skills & Experience

Eleven years’ experience in Sales support & Operations, which includes Sales planning, Demand forecast, and Order Management and implementation of system and processes management in Mobile & Electronics industry.

Very good conceptual knowledge of supply chain management and of mobile handset.

Analytical and Review skills.

Creative and forward thinking with positive attitude.

Sound knowledge of SAP, Excel & Material movement / Logistics.

Good Team Leader with proven ability to outperform in Sales planning, Demand forecast, and Order Management.

Areas of Expertise

Supply Chain, Sales Support & Operations.

Good interpersonal & Communication skills.

Strong Planning Analytical & Negotiating Skills.

Supply chain & planning capability in the region for the SPD account.

Determining Service level agreement and achieving it.

Collaborate & coordinate with all functional departments to implement operational processes and systems.

Managing Back-end Processes.

Current Organization:

Period : Sept-2008 to till date.

Organization : Samsung India Electronics Pvt. Ltd.

Designation : Regional SCM (Supply Chain) Manager (West Region).

Responsibility : As a Regional SCM Manager I am responsible for following activities.

Forecasting demand in conjunction with Sales dept., and ensure its timely fulfillment while managing inventory levels within norms for 5 States (MH, GJ, MP, CG & GOA).

Currently handling West-4 (MP & CG) as a SCM Manager Demand Planner for HHP products (Mobile & Accessories).

Material movement as per requirement and demand.

Inventory management & Managing Inbound logistics.

Manage the complete supply chain process & co-ordination between SPD and SIEL supply plan.

Tracking & Controlling total import & domestic Samsung handset in West region.

Responsible for the smooth (Open market) handset supply to SPD as per various deal & requirement.

Responsible for providing SCM solution & support for handset Procurement deals with SPD.

Updating the regular demand forecast numbers in GSCM (Global supply chain management portal)

Make ageing stock report, Sales Report, Inventory situation reports, in transit reports, PSI (Purchase, Sales & Inventory) & adhoc Report to RSM.

Order entry in SAP.

Daily tracking & co-ordination with third party logistic partner for better management and smooth SCM operation.

Develop market plan for each product, forecast demand and manage product through its life. Phase out slow moving items

Sharing Weekly Consensus Meetings reports and Supply Visibility with sales team.

Responsible for Scheme billing, FOC / Promotional material as well as DO creation, Invoicing and delivery of material followed by POD from SPD.


Achievement of sales targets category & segment wise.

Achieve Timely forecast fulfillment.

Continuous achieve my KPI’s (MBO) every year.

Effective monitoring of functions under this position to achieve desired results.

Past Organization:

Period : June-2007 to Sept-2008.

Organization : Reliance Communications Ltd. (Through Utility Powertech) Bhopal.

Designation : Network Project (CDMA & GSM) Coordinator & MIS - Executive for MP Circle.

Responsibility : As a Project Coordinator & MIS Executive I am responsible for following activities.

Coordination with Project engineers for roll out of sites at different locations across MP/CG.

Coordination with Reliance construction team for the readiness of site for equipment installation.

Planning of day-to-day activities for timely completion of Project.

Provide solutions to site engineers.

Responsible for maintaining the MIS Reports (DPPR) and working on the Discrepancies and Shortcomings accordingly.

Arranging meeting for the Circle Project Lead for the execution of project activities.

Managing to dispatch material from circle warehouse as and when required on sites

Preparing MRN, PR, and Service entry for CDMA & GSM project.

Past Organization:

Period : July-2004 to May-2007.

Organization : Reliance Infocomm Ltd. (Through Addecco Flexione) Bhopal.

Designation : Service Delivery Executive.

KRA : Processing orders within SLA as per ISO-9001-2000.

Responsibility : As an Executive Customer Operations I am responsible for following activities.

Customer order entry (Validation and execution).

Cross-functional co-ordination.

Interacting with Enterprise Customer

Banking of Deposit & Activation amount in bank.

Scheduling of Cash & Chq. (cleared only) positive cases for installation.

Cancellation of Chq. bounce & CV Negative cases.

Directory number management and allotment.

Charge Deviation calculation.

CAF Database Management.

ON Time Delivery of Customers Services as per defined SLA.

Franchisee Mgmt. (Handling issue thru calls & mails)

Generate end of the day MIS on the orders status and send to NHQ.


Service Delivery of 500 Centrex, 6900 FLPs and 370 C-BIA.

Maintained a Service delivery SLA of 5 days for RFS locations and 4 weeks for non-RFS Locations.

Set up Field Customer Operation section for Service Delivery.

Successful ISO-9001-2000 audit for Service Delivery set-up.

Past Organization:

Organization : Prayag Enterprises, Bhopal.

Duration : Nov 2002 to July 2004.

Company Profile : Prayag enterprises is authorized distributors for BLOWPLAST Limited (VIP

Luggage) Appointed for distribution of luggage in rural areas of Central Madhya


Designation : Operations Management Executive.

Job Profile : Inventory handling, Accounts handling, Salary generation, Office automation,

Database Management.

Educational Qualification:

M.Sc. in Computers from Makhanlal University Bhopal with 75%, year 2005.

PGDCA from Makhanlal University Bhopal with 63%, year 2003.

B.Sc. in Mathematics from Barkatullah University Bhopal with 56%, year 1997.

XIIth (HSSc) from Subhash Higher secondary school Bhopal with 54%, year 1994.

Xth (HSc) from Subhash Higher secondary school Bhopal with 59%, year 1992.

Main Strengths:

Ability to grasp new concepts.

Skilled at building strong team environments.

Exceptional human relation skills, energetic & very positive.

Dedication and hard working. Enjoy accepting challenges.

Computer Knowledge:

Database : FoxPro 2.6, Oracle.

Packages : MS Office.

O.S. : MS-Dos, Windows, and Linux.

Samsung Software : SAP (MM & SD modules), EP, ERP, GSCM

Telecom Software’s : SAP, ERP, SELECTICA, e-NIMS, CLARITY, CLARIFY etc.

Personnel Information:

Father’s Name : Shri E.V. Ashtekar

Nationality : Indian

Date of Birth : 25th February 1976

Marital Status : Married

Language Known : English, Hindi, and Marathi

Interests : Listening light music, Playing Carom & Table Tennis.

This is to certify that the above information’s is true and correct to the best of my knowledge.

Date: 01/07/2019

Place: Indore (MP)

(Anand Ashtekar)

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