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Logistics / Supply Chain Manager

Kernersville, NC
October 03, 2019

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Leroy M. Burch IV

*** ******** ***** ***** ************, NC 27284 336-***-****

Logistics / Supply Chain Manager

Detailed, results-driven management professional with extensive experience leading store distribution, procurement, inventory and supply chain operations. Successful at building and directing diverse teams to set up, streamline and position supply chain organizations for high demand and growth. Adept at defining and aligning supply chain strategies and processes to deliver the highest level of output at the lowest marginal cost. Excel at leveraging key relationships, negotiation skills and reporting requirements to maximize cost savings and on-time delivery performance.

Distribution & Supply Chain Management

Performance Metrics / Reporting

On-Time Delivery Performance

Team Leadership & Development

Procurement / Negotiations Oversight

Production Planning / Forecasting / Budgeting

Professional Experience

Multi-Unit Manager, Paradies Lagardère – North America, Greensboro, NC

2007 – Present

Oversee operations for retail stores catering to the traveling public with company sales exceeding $1.2 billion. Supervise and train 35 employees. Responsible for product sourcing / ordering / replenishment, inventory control, budgeting, payroll, expense management, staff training / requirements, policies & procedures, resource / logistics planning, human resources, sales promotions, merchandising, and customer relations. Develop and implement improved stocking and replenishment processes.

Established integrated lean operation systems in multi-unit procurement and inventory processes resulting in improved holding costs while increasing return on investment with JIT inventory controls.

Exceeded operating profit by up to 32% annually, improved sales by 8.5% and recovered more than $2 million through streamlining processes to reduce inventory shrinkage.

Prepared and maintained annual department budgets for 9 stores, identifying areas for cost reduction and improvement.

Mitigated risks and inventory losses company-wide by partnering with loss prevention division to develop policies and procedures.

Launched four new stores from concept to opening from overseeing architectural review, fixture selection, construction to directing inspection and merchandising – completing project ahead of schedule and under budget.

Improved on-time delivery performance through management of warehouse operations and logistics across companies.

Boosted store profitability by collaborating with national partners, competitors and airport authority to develop pricing policies.

Spearheaded projects to beta test and launch two ERP software upgrades, three POS software upgrades, six POS hardware upgrades and two new credit processing systems.

Successfully beta tested, planned rollout and deployed two network upgrades for multiple airport locations.

Served on interdepartmental team for strategic projects including development and execution of a vendor-managed inventory system and to merge IT / HR functions to implement new a new company wide labor management system.

Operations Manager, Staples, Greensboro, NC

2004 – 2007

Provided leadership and support for 25 direct reports for nationwide office supply retailer. Accountable for inventory control, customer relations, merchandising, sales, process improvements, performance metrics, vendor rebates, staff requirements, and team training / development.

Increased store return on investment by aligning inventory to meet consumer demand / needs based on sales history analysis.

Boosted customer traffic and sales growth by developing customer loyalty programs and regional business contracts.

Enhanced stocking and replenishment system to reduce operating costs over 20% within operating unit.

Sourced additional suppliers in support of commercial orders for a copy center ahead of new business center concept rollout.

Executive Team Leader - Logistics, Target, Greensboro, NC

2000 – 2004

Oversaw key projects and functions supporting logistics planning for a $42+ million mass retailer. Managed up to 255 direct / indirect reports. Led 100+ direct reports. Accountable for performance metrics, inventory control, delivery schedule, receiving, inbound logistics, inventory stock / replenishment, budgeting, expense management, product merchandise flows, budgeting, process improvements and staff requirements. Managed logistic setup for first Super Target location.

Reduced payroll by 2,000 hours in six months and exceeded operating profit goals by developing and implementing initiatives to improve logistic processes across teams.

Contributed to 4th quarter sales increase of over 20% by leading store team in restocking and merchandising initiatives.

Tracked and managed merchandise setups with receiving and pricing timelines and trucking delivery schedules with offloading, staging and stocking teams.

Designed and implemented stock layout for optimal replenishment operations at lowest operating expense.

Firefighter / Rescue Specialist, Maryland, Virginia, North Carolina

1988 – Present

Volunteer member in each state including firefighting, paramedic, rescue specialist, instructing and rescue task force member.


Global Logistics Technology / GIS Certificates, Forsyth Technical Community College, Winston-Salem (2018)

Database Management MCITP-DBA Certificate, Forsyth Technical Community College, Winston-Salem (2016)

A.S. in Global Logistics / Distribution Mgmt Technology, Forsyth Technical Community College, Winston-Salem, NC (2020)

B.S. in Physics, Virginia Polytechnic Institute and State University, Blacksburg, VA

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