**********@*****.***
CINDY LEVY
OBJECTIVE
A charismatic professional who is detailed oriented and focused on achieving excellence in all areas and is displayed in exceptional work ethic. I’m looking to join a well-established company who will fully utilize my expertise and allow me to experience continuous growth.
SKILLS & ABILITIES
Strong communication and problem solving skills.
Excellent time management, and multi-tasking skills.
Proven record of exceeding company goals and customer expectations.
Exceptional verbal, written communication and organizational skills.
Detail oriented with strong administrative follow-up and follow-through.
Well versed in MS Windows and various CRM ’systems.
EXPERIENCE
SALES SUPPORT, GLOBAL KNOWLEDGE CANADA, TORONTO, ON
October 2018 – August 12th
Responsible for the logistics for all classes such as ordering books, enrollment and sending contracts.
Provide administrative support to the sales/executive team.
Generate, processed payments, and emailed client invoices.
NATIONAL RENTAL FACILITATOR, CTC TRAINCANADA, TORONTO, ON
April 2010-October 2018 (Acquired by Global Knowledge)
Responded to over a 100 room rental email requests a day from clients.
Handled and organized catering details for groups of 8+ guests for 10 Canadian training center locations as well as some locations in the US.
Expedited the resolution of client problems and complaints.
CSR, NEXIENT LEARNING INC., TORONTO, ON
July 2008-April 2010
Maintained and updated client data in CRM system.
Coordinated and scheduled meetings for special events using MS Outlook.
Answered switch board, handled all incoming calls and direct inquiries as required.
Maintained office, common rooms, testing center, classroom appearance and equipment.
RECEPTION/ADMINISTRATIVE ASSISTANT, THE BAYVIEW VILLAGE SPA, TORONTO, ON
June 2006-June 2007
Handled high volume of incoming calls for appointments.
Managed the receptionist area including greeting visitors and responding to telephone and in-person requests.
MANAGER/HEAD RECEPTIONIST, JALOUSE HAIR INC., TORONTO, ON
November 2002-June 2006
Handled high volume of incoming calls for appointments.
Greeted clients and verified appointments.
Received and distributed mail and phone messages in a timely manner.
SERVER, THE ROYAL CARRIBEAN CRUISE LINE US
April 2001 – September 2001
SERVER, THE KING EDWARD HOTEL (CAFÉ VICTORIA), TORONTO, ON
April 1986– April 2001
HOSTESS, THE KING EDWARD HOTEL (CAFÉ VICTORIA), TORONTO, ON
April 1984–April 1986
EDUCATION
CENTENNIAL COLLEGIATE VOCATIONAL INSTITUTE, GUELPH, ON
AWARDS AND ACHIEVEMENTS
Received a Presidents Circle 2018 Award for the Embracing Change Category
INTERESTS
Travel, physical fitness and maintaining a healthy eating lifestyle, camping, swimming, horseback riding, zip lining, hiking and skiing.
REFERENCES
Available upon request