MALYKA CARDOZ
LOBO
HR generalist with *+ years
of progressive experience.
Pune, Maharashtra
adai20@r.postjobfree.com
linkedin.com/in/malyka-cardoz-
62127215/
ADDRESS : Severina Apts, Flat no. 6,
Opp.Shri Guru Ram Krishna Society,
Pashan, Pune, 411021.
HR professional having a total of 9+
years of work experience in HRBP,
Payroll, General HR Administration &
recruitment with exposure to varied
culture & climates in the ITES
industry
Experience in facets of Talent
Engagement, Talent Management,
HR- Recruitment, Induction, On
Boarding, Employee Relations,
Employee development, Welfare &
benefit Administration, Employee
Relations, Payroll, MIS, Exit Interview,
Reporting & Analytics.
Exposure to policy implementation,
Employee information system,
Statutory compliance, Relationship
Management, mentoring, motivating
& Counseling, team building
management
Ability to perform as focal point and
subject matter expert for all HR
A keen communicator with an ability
to relate to people across
hierarchical levels in the organization.
JUN 2018 -
Date
Manager - Human Resources ( HRBP )
Talentedge Education Ventures. Pvt. Ltd.
Key Responsibilities ( HR –Business Partner)
Designing, implementation & driving of HR policies in collaboration with the business.
Designing & implementing programs around Reward & Recognition, anchored on performance.
Attrition Management through various HR intervention. Employee query & grievance management.
Change Management in collaboration with Business Heads in alignment of company policies.
Hiring done through campus, vendor management.
Ensuring timely payroll inputs are shared with payroll team. OCT 2015 -
JUN 2018
Assistant Manager – Human Resources (HR Business
Partner)
WNS Global Services Pvt Ltd.
Key Responsibilities ( HR –Business Partner)
Custodian for all HR Activities for a large UK based Utilities client for Pune location –500 +FTEs
Responsible for working in close coordination with the Business Unit/ Site & Stakeholders and providing strategic HR support to the process to achieve Business Delivery Targets, Transformation Plan, Operational Parameters and People Management Targets.
Work closely with the operations teams in the implementation of Retention Strategies for the process and develop initiatives to support the same. Also responsible for the Attrition Targets of the process. The attrition number standing for my process has been best not only amongst all locations for this particular client but also for Pune site as well, being the best in 5 years.
Attending regular meetings (Monthly, Quarterly & Half Yearly Business Reviews) & setting and maintaining expectations with Internal and External Customers
Involved with Frontline Hiring through 100% Pre Hire Orientations in order to minimize possibilities of bad hires.
Reviewing and analyzing business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience (Attrition Analysis, Early Warning Signals). Responsible for Proactive Headcount, Billability, Pipeline, Payout, OpAs etc. Analysis and monitoring and further sharing inputs with Operations and MIS teams.
Conducting investigations to identify root cause for policy breach and fix process gaps.
Close check on MSA compliance with regards to HR aspects – Attrition Numbers, BGV, Hiring criteria while ensuring complete compliance for client and org audits,Responsible for managing Succession Planning
(Internal & External) for critical positions in the BU Quick Resolution of Employee Grievances by acting as interface between COEs, Business and HRSS for enhancing people experience at these touch points and providing appropriate resolution within stipulated time frame.
Liaising and strategizing policies and interventions in almost all sub functions of HR like Talent Acquisition, Training, HR Analytics, Compensation and Benefits to support the overall business proposition.
Running the Annual Compensation Review/ Appraisal Exercise along with the intermittent Role Change/ Salary Correction/ Promotion Cycles as well. Designed Performance Calibration Process with the bell curve & reward inputs for the Front Line Managers. Recognized proficiency in undertaking HR workflow and Workforce management and improved initiatives for enhanced HR operational efficiency. Involved in org. level projects/initiatives and helping various BUs to build sustainable practices and processes
NTP – Nurturing Talent Program
NTP is a structured, certification based, career development Program for Senior Associates (A2).This program provides opportunities for Senior Associates (A2) to get trained, certified and SUMMARY
Work experience
Strategic workflow management
Forecasting and Scheduling
Capacity Planning and Seat
Utilization
Real time people management for
the process
SLA/ TAT Management (HR
perspective)
Migrations, Transitions, Transfers
Balanced Scorecard
Performance Management, MIS,
Business reporting for various
Dashboards (Attrition, Pricing,
Pipeline, forecasting, SU etc.)
Part of the Client required HR
integration Project between India and
our International Delivery Centres
Spearheading the customized RnR
Program penetration in specific
Business and Locations
Driving various HR Projects wrt
Business, Locations and COEs
Identifying Process gaps, anomalies
and further commencing process
improvement and corrective plans of
action
Supporting in Goal Setting for various
Business Units and International
Delivery Centres.
get promoted to Lead Associates (A3) band in any line of work
(function) they want to progress in.
MDP – Managers Development Program – ‘Illuminaires’ MDP is a systematic and scientific approach to provide a training pathway for a DM (Band BII) to move up to the next Designation. This program consists of a structured approach to IDP creation following a series of customized trainings and workshops, enabling Managers to map multiple career path scenarios, review job competencies and evaluate skill gaps. This program ensures a talent pool of role ready Deputy Managers to move up the corporate ladder as and when the requirement arises.
Due to these Projects, 30% of the target group was role ready for the next level within 1 year, thus benefiting our succession planning agenda as well. Currently, at our M3 and M4 levels, 100% of candidates are internally moved rendering us with absolutely 0 cost for hiring. DEC 2013 -
NOV 2014
Senior Executive – Human Resources (HR Business
Partner)
L&T Investment Management (L&T Mutual Fund)
Key Responsibilities ( HR –Business Partner)
Responsible for end to end HR activities for business unit of 200+ staff. Support organizations effectiveness through proper alignment of people, process and structure with business strategies. Align & integrate the strategic capabilities of the company’s HR with BU business plans
Conduct timely meeting with the stockholder on ongoing concerns/ issues with respect to day to day business activities. Manage & drive performance appraisal cycle from goal setting to final rating discussion.
Manage and drive corporate HR initiatives.
Involvement in performance rating calibrations,
Responsible for complete recruitment of on roll and off roll employees OCT 2010 -
MAR 2013
Research Associate - Recruitments
ABC Consultants
Key Responsibilities
Responsible for recruitments across middle and senior levels Identifying and mapping the relevant talent pool
Sourcing of potential candidates through Head-Hunting, Job Portals Mapping, Networking and Referencing
Creating and updating candidate data bases
Conducting the preliminary round of interviews
Assessing, Evaluating and analyzing the fitment of Candidates. Recommending candidate fitments
Coordinating the entire recruitment process between candidates and client organsiations
Post joining formalities of raising potential bill value to the client and following up for the payment at the earliest.
Prepared Market intelligence surveys.
Achievements
Independently closed manager level requirements, thus effecting a revenue of Rs 15,23,574 whilst being a non-billable resource. JUL 2009 -
OCT 2010
Associate Consultant - HR
Planman HR Pvt. Ltd.
Key Responsibilities
Responsible for compiling and structuring the relevant information about the search assignments
Provide information and assist consultants in recommendation decisions with regards to the fitment of a potential candidate for certain positions.
Leading search efforts through various sources like job site, networking and Head hunting
Creating, maintaining and Updating the Master Search lists for the KEY SKILLS
PROJECTS
Year Course /
Institute
Grade
2011-14 MBA
Welingkar
college
1st Class
2007-08 B.Com
Burhani
College
1st Class
2004-05 HSC
Burhani
College
1st Class
2002-03 SSC
St. Agnes
High
School
1st Class
I love travelling and experimenting with
food.
Meeting friends and spending time with
my family are also things i look forward
to.
" I am convinced that nothing we do is
more important than hiring and
developing people. At the end of the day
you bet on people and not strategies
alone " - Lawrence Bossidy
various functions
Telephonically interviewing candidates.
Scheduling and coordinating interviews between clients and candidates
Have independently handled assignments until the Client interaction stage
Achievements
Closed a position/requirement within the first week on the job. SEP 2008 -
DEC 2008
Officer, Human Resources (Internship)
Network18 with CNBC TV 18
Key Responsibilities:
Recruitment:
Understanding the job profile.
Sourcing candidates from job portals and through networking. Posting requirements on the internal and external job portal. Initial screening of resumes.
Evaluating candidates over the phone.
Scheduling and Lining up interviews.
Initial round of Interviewing.
Liaising with the Line Heads and candidates.
Facilitating the end to end recruitment Process.
HR Operations
Preparing job descriptions.
Preparing and updating the recruitment database.
Preparing offer letters.
Conducting joining formalities.
Achievements
Closed a position/requirement within the first week on the job. References will be provided on request.
EDUCATION
HOBBIES
FAMOUS QUOTE
Refrences