Contact

Cell Phone: 082*******

E-mail: adahxd@r.postjobfree.com

Address: ** *********** ***,

Heuweloord, Centurion,

0157

Personal Information

South African

ID Number: 620-***-**** 082

Driver’s License: Code 08

Languages

English

Afrikaans

Dutch (basic)

German (basic)

Attributes

Management

Leadership

Innovative

Creative

Dedicated

Independent

Skills

Good Organisational Skills

Project Management

Solutions Architect/Design

Bid Management

Product Management

Proposal Writing

Technical Infrastructure, Storage,

Virtualisation and Data Centre

Management.

Digital and Social Media Content

Management

Solutions Sales and Pre-sales support

Competencies

MS Office Package:

Word, Excel, PowerPoint, Access Database,

Projects and Vision

LOTUS:

Symphony, SameTime, IBM Collaboration

platform

Various CRM/ERP packages:

Impact/Syspro,

Intranet

Yolanda Gerber

General Administration

SUMMARY

I am a 57 year young, semi-retired lady with an Information Technology background. I would like to carry on working as I have not passed my “sell by date” and believe I can still make a positive contribution. I am looking for Administrative, Project Administration, Secretarial, etc. temporary/contract positions. Will also consider mornings only positions as well. Prior to my IT career, I was a HR Assistant, Secretary, Personal Assistant and competent as a General Administrator. ABOUT ME

I have over 18 years’ experience in the field of Information Technology and over 30 years work experience, I understand how to streamline processes and motivate employees and are therefore well positioned to join your company and make an immediate positive impression.

My key areas of expertise include, but are not limited to the following;

● A solid background in IT Infrastructure, Storage, Virtualisation and Data Centre Management.

● A solid background in the utilisation of technology, digital and social media content management, knowledge management, collaboration and the application thereof.

● A solid background in contractual writing, quality review and repository management.

● A solid background in Solution selling and pre-sales support.

● Possessing a convincing track record of Sales, Brand Management, Relationship Management, Business Administration, Training and Development.

● Having a well-deserved reputation for Strategy Management, Team Leadership and Services Management.

● International and local relationship exposure.

I am also competent as a Sales Executive, Solutions Architect/Designer, Project Manager, Senior Bid Manager, Product Manager and Technology Manager.

Career

Highlights

Solutions Representative [IBM] greatly contributed to the successful execution & contract bidding of multiple comprehensive high value technical projects:

• 2013, Awarded IBM Manager’s Choice Award for consistent positive approach and driving customer/partner engagement to the benefit of the company.

• 2013, Received an Experienced Level Certificate in Demonstrating Leadership for Embracing challenge, Partner for clients' success, Collaborate globally, Act with a systemic perspective, Build mutual trust, Influence through expertise, Continuously transform, Communicate for impact and Help IBMers succeed competencies.

• 2012, Portable Modular Data Centre Solution – Total signed contract value: R50 million;

• June 2012, Other Bid and Contract closures & negotiations with a total value of R200 million;

• 2011, Contract Negotiations on the SARS IT Security Work stream – Total signed contract value: R11,9 million.

Presales Technical Consultant / Bid Manager; Led a successful team, winning a couple of RFP’s, namely:

• Call Centre, Product and Professional Services related proposals for various companies blue chip companies with an estimated value of R150 million per annum.

• Data Centre implementation and maintenance, with an estimated R52 million for 5 years.

• 2 x CCTV, digital surveillance, access control and fire and maintenance with an estimated value of R10 million.

• Least Cost Routing, with an estimated R2 million per annum for 3 consecutive years;

• Network Infrastructure Implementation, to the value of R35 million;

• Won a Mobile Disaster Recovery Solution Tender of R2 million in value.

• SITA contract 63, with an estimated R850 million for 4 years. Cross Brand Cabling, Infrastructure and Systems implementations.

Sales Executive / Business Development

• Exceeded targets and setting a new benchmark through the achievement of R11,585,000 in orders within a 6 month period.

• Vast experience in expanding vendor and client solution selling base across various product and solutions platforms.

Product Manager / Project Manager:

• Successfully managed an entire product line life cycle from strategic planning to tactical implementation; managing the product portfolio and certification processes on CISCO, 3Com, Nortel, Enterasys, Anti-virus software, Microsoft, IBM, HP, and others.

• Developed Niche Product Strategies, e.g. Document Management, Digital Access Control & CCTV Enterprise- Solutions, Virtualisation Management, Mobile Technologies, Storage, Disaster Recovery Solutions & Asset Management.

• Proficiently participated in multi-disciplined IT projects within a corporate & government environment.

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Recent Work Experience Consultant

Independent Consultant

January 2017 – September 2019

I have been consulting on small projects as follows: Digital Content Management and Marketing

Bid Management

ICT Solution Architecting/ Designing

Project Management

Product Management and Technology Management.

I have also been working as an extra actor in local Television soaps, i.e. The Queen, Generations, Isidingo, Binnelanders and Getroud met Rugby.

Tender Administrator and Production Planning and Logistics Precast Cement Manufacture, Irene

January 2019 – 25 October 2019

Contract Only

Project Administrator

IT Solutions Company, Pretoria

September 2018 – 31 December 2018

Contract Only

Redesigned the Company Digital and Social Media Marketing Campaign, this includes collaboration on Website design and content.

Provided assistance with the Bids, Pricing, Solutions Architecting and Quality Assurance. Revamped Proposal Response and Company Documentation. Assisted with Bid Process Documentation for SABS Certification. Freelance Graphic Design

IT Company, Centurion

2017

Revamped company documents.

● Letterhead

● Presentation

● Order, quotation and invoices

Previous Work Experience Bid Manager

Bytes Managed Solutions

March 2016 - December 2016

(10 months)

This role supported proposal development, solution design and delivery process execution services for small, medium and complex bids. Managed compliance with ISO and ITIL management processes. Liaised with C-Level Company Executives regularly with regard to Bid Review EXCO Meetings for bid approvals. This role reported to the Commercial Services Executive.

Bid Office Manager

Bytes People Solutions

August 2014 - March 2016

(1 year 8 months)

Ensured high scoring and compliant proposals are consistently delivered. Project Managed proposal processes and procedures and continuous process improvement.

Sales Executive – Temporary

Telenetix Technology Solutions

July 2014 - August 2014

(2 months)

Sales, Marketing and Business Development which included Client Iiaison, Presentations, Proposals, Technical Solution Design Advice and Site Assessments.

Specialised in providing Mobile Solutions as follows:

● Renewable Energy Solutions

● Solar Inverter Modules

● Off-Grid Solar Schools

● Power Packs Information Technology

● Portable Modular Data Centres Site Facilities

● Mobile Ablution Facilities

● Mobile Accommodation Mine Security - Access control, CCTV, guard huts and riot control solutions. Home Nursing Care

April 2014 - June 2014

(3 months)

I’ve spent the time caring for my elderly mom after major surgery. Thankfully fully recovered. GMT Technology Manager SI / ISV - New Routes

IBM

July 2013 - March 2014

(9 months)

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Enhanced the awareness of the Systems & Technology Group [STG] and its cross brand offerings in all partner engagements to generate interest within the partner stakeholder community, by predetermining specialised needs & delivering sound & appropriate value propositions. Inspired the growth of a local market through offering technical dynamic insight to the Growth Markets Unit & World Wide Team. Project managed comprehensive & STG technical engagements from opportunity development & identification, to strategic planning & implementation, documentation & budget control, to handover of deliverables. Brand Specialist

IBM Cross-Brand/Content Management Specialist

October 2009 - June 2013

(3 years 9 months)

Spearheaded Integrated Technology Services (ITS) & IBM pre-sales activities by supporting the sales force in driving ITS led complex deals from its opportunity identification &contract signature phase up and until handover to Fulfilment/Delivery.

Led & drove the integration of ITS Services with other Global Technology Service (GTS) offerings as well as the IBM hardware, software products and services, into an ITS led solution that addresses each customer’s specialised requirements.

Oversaw the timely development of an ITS proposal & associated deliverables for complex, multi-tower bids often global engagements,

Led the cross brand team and coordinated the bid process in it’s entirely by driving the ITS bid throughout its various stages [e.g. selection, SPL suctioning, mandatories, drafts, proactive documentation] to release, meeting IBM objectives as communicated through the Customer Service Executive [CSE]. Performed frequent quality, accuracy & completeness checks as well as risk ratings on solutions, proposal documents & contracts, before submission to IBM Quality Assurance. Ensured compliance, teaming & business acumen for risk mitigation with a dedication to continue process improvement, utilising good insight of IBM’s Quality Assurance, legal, commercial and contractual requirements. Took on the complete project management responsibilities that included also bid budget management; developing overall project plans for identified opportunities and oversaw the efficient implementation thereof. Provided operational leadership during solution design; peered with the CSE in the efficient execution of pre-developed

“Win Strategy”; acted as initial escalation point for team issues; managed all internal approval requirements with aligned functions; ensured audit-readiness through compliance evaluations with all relevant aspects of the solution design process, business control, reviews & approval requirements. Readily utilised extensive & properly maintained relationship (personal & professional) networks for information exchange to solve all issues immediately as they arise.

Account Manager - Public Sector

Tarsus Technologies

October 2008 - September 2009

(1 year)

Identifying new market opportunities by selling and integrating a range of solutions into new clients

-New Business Development

-Customer Relationship Management

● Responsible for individual sales targets – sales order and billing

● Manage sales performance, pipeline development and forecasting

● New business development

● Cross sell and up sell company's defined solution sets into existing accounts

● Articulating and selling of company's defined solution sets into existing and new customers.

● Develop new client relationships and assist in growing the market share.

● Develop and manage client account plans

● Ownership and resolution of sales related issues

● Act as the single point of contact for customers internally (business partners, resellers, internal resources) and externally

● Remain up-to-date with product knowledge and trends in IT industry and general business. Group Bid Manager/Technical Adviser

Pinnacle Holdings

October 2007 - August 2008

(11 months)

(Public Company; 650 employees; Information Technology and Services industry) Exposure to multi-disciplined IT projects within a corporate and government environment. Technical Adviser:

• Identify and evaluate technology opportunities with regard to product and solutions.

• Access and manage opportunity and financial risk factors. Page 3 of 4

• Engage and negotiate with vendors and partners.

• Provide technical advice to Account Managers and their clients.

• Compile technical proposals and accurate pricing.

• Project manage product and solution implementations. Bid Management:

• Creation, implementation and maintenance of Project Management principles in the Group Bid Division. Employment History Synopsis

● TARSUS Technologies, Account Manager – Public Sector [October 2008 to September 2009]

● Pinnacle Technology Holdings [Pty] Ltd, Group Bid Manager/Technical Adviser [October 2007 to August 2008]

● KSS Technologies [Pty] Ltd, Presales Technical Consultant /Bid Manager [December 2006 to October 2007]

● Provicom Electronics [Pty] Ltd [part of Bidvest Group], Sales Executive [October 2005 to November 2006]

● Tecor Group [Pty] Ltd trading as Sourcecom Technologies - [a Lithalelanga Holdings Company], Product Manager Project Management [September 2002 to October 2005]

● Tecor Group [Pty] Ltd - [a CIE Group Company], Sales Support Administrator [April 2001 to August 2002] FORMER POSITIONS HELD

[January 1981 to April 2001]: Sales Assistant; Personal Assistant; Business Secretary - International Trading and Watercare Sales Assistant/Sales Administrator/Secretary; Secretary - Speciality Chemicals; Senior Staff Records Clerk; Departmental Personnel Assistant - Packaged Explosives; Executive Secretary to AECI Explosives Production Managers; Principal Clerk - Transport Division; SDS Operator - Chemicals Distribution; Girl Friday; Data Capturer; Student Nurse. Education Details

● Project Management; School of Project Management, 2013 – completed Corporate Management Diploma Course through IBM (PMBOK Principles). IBM Certificate.

● IT Technical; Various Industry Certifications, 2000 – 2014.

● Senior Certificate / Matric; Greytown High School, 1980.

● Sales Training: Sales Expert Enterprise Business Solutions Wireless Specialisation; 3Com 3Star Training Novell Certification, Sales: CNS Microsoft Certification, Microsoft Sales Specialist.

● Other/Personal Enrichment Training: Better Business Writing Effective Motivational Leadership Communication Power Professional Excellence Human Resources: Managing Industrial Relations Quality Improvement. Page 4 of 4

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