Malika Bozeman
**** ****** **. *** ** ● Buffalo, New York 14215 ● 716-292-852 ***********@*****.***
Medical Assistant / Medical Reimbursement and Coding
SUMMARY OF QUALIFICATIONS
Self-directed and resourceful Medical Assistant with 6+ years’ hands-on experience. A highly-motivated individual who works efficiently in a team as well as individually. A tenacious medical billing professional with 3 years of experience in hospital based medical billing and coding.
Highlights:
MEDENT
ICD-10
CPT
HCPCS
Manage and maintain Patient ' schedules
Submitting Billing and Coding claims
Scheduling Patient for appointments
File and retrieve corporate documents, records
Going over patient’s demographics taking payments
Perform general office duties such as filing, answering phones making charts
Review Insurance information and coverage
EDUCATION
Bryant & Stratton College, Buffalo, New York 2017
Associate Degree, Medical Assistant/ Medical Reimbursement and Coding
WORK EXPERIENCE
Baker Victory Services-Lackawanna, NY 05/2019-Present
Patient Service Rep-dental
Dental billing
patient flow and appointment scheduling
Extensive patient contact, both in person and by telephone.
collecting co-pays, obtaining accurate insurance eligibility information
HSBC-Depew, NY 08/2018-01/2019
Online Account Opening Representative
Handling online account application
Request documentation for review
Making outbound and inbound calls for document
Getzville, NY 10/2015-07/2018
Return mail/ Client Onboarding Analyst
Closes loans for trades
Assist with document needed
Submit Suppression for no statements
Malika Bozeman
Pg. 2
***********@*****.***
WORK EXPERIENCE(cont.)
Seneca Mortgage Servicing – Elma, NY 08/2014-09/2015
Short Sale Specialist/ Customer Service Customer Relationship Manager,
Assist Homeowners to sell their property
Reviewing Escrow Mortgage
Worked on Commercial loan and Mortgage.
Bank of America – Getzville, NY 02/2011-05/2013
Customer Relationship Manager
Able to monitor accounts through loss mitigation closing process
Internal relationship and work with teams to facilitate options for customer
View account in the pipeline Conventional, FHA, VA loans
Answers phones in queue as well as personal line to assist customers
Verify and validate supporting documentation concerning income, assets, & liabilities.
Reviewed credit reports, maintained communication with customers
Carolina Surgery Center Rock Hill, SC 12/2010-12/2010
Account Representative Patient
Interviewed patients to obtain medical information obtained their weight and height and vital signs.
Assessed patients and documented their medical histories.
Provide patient education.
Kaleida Health, Buffalo, NY (US) 01/2003-12/2010
Medical Assistant
Medical Billing
Patients' medical history, vital statistics
obtain medical information, and measure their vital signs, weight, and height. Clean and sterilize instruments and
Show patients to examination rooms and prepare them for the physician.
X-ray, electrocardiogram (EKG),
general office duties, such as answering telephones, taking dictation, or completing insurance forms. Greet and log
Schedule appointments for patients. Inventory and order medical, lab, or office
Main Wellness Center – Buffalo, NY 01/2000-12/2003
Medical Assistant
Medical Billing
Patient Registration, scheduling Co-payment
Answering Phones Pulling chat.
Assisting Doctor with home care visit
Insurance Verification and reviewing Insurance denials
Sister Hospital Buffalo, NY 01/1998-10/1999
Certified Nursing Assistant
Tested glucose
Obtained vitals for a floor of 25 patients per shift
Monitored fluid intake and output levels.
Assisted patients with daily functions