Valerie Kennedy
Buffalo, NY ***04
Phone: 716-***-****
***********@*****.***
SUMMARY OF QUALIFICATIONS
Capacity for working efficiently in a fast-paced setting while handling multiple priorities
Proficient with working in a variety of healthcare environments
Successful in negotiating problem-solving solutions for complex issues
Excellent organizational, communication and interpersonal skills
Ability to work independently and within a team setting
Detail oriented, driven and quality focused
SUMMARY OF SKILLS
Housekeeping
Phlebotomy
Team Player
Issue Mediation
Customer Satisfaction
Progress Reporting
Results Oriented
Well Organized
Daily Living Skills
Productivity
Multi-Tasking
Inventory Control
PROFESSIONAL EXPERIENCE
Personal Care Aid
Provided excellent service by monitoring clients progress and scheduled them for their appointments
Ensured client satisfaction and remedied any issues that occurred
Made sure that the physical plant was clean as well as secure and free of trip lines of any sort
making sure that all clients dressing, hygiene, laundry and housekeeping was done daily
Escorted clients to doctor appointments, shopping, community and social events
Adhered to safety and sanitary regulations
Patient Care Assistant
Assisted patients with transferring rom the bed to the chair and other locations
Actively participated in inventory control, ensuring that there were enough medical supplies present
Documented all reportable incidents to the charge nurse on the floor immediately
Accountable for safety and supervision of assigned patients on the floor which I was assigned
Managed various assignments, duties and task simultaneously when needed to complete all responsibilities
Certified Nursing Assistant
Responsible for the care, monitoring, safety, comfort and security of elderly patients
Responded to all family members questions and concerns regarding their elderly relative
EXPERIENCE
Venture Forth, Buffalo, NY- Personal Care Aid 01/2018 – Present
Buffalo General Hospital, Buffalo, NY – Patient Care Assistant 03/2010 – 01/2018
Deaconess Nursing Facility, Buffalo, NY – Certified Nursing Assistant 02/2006 – 03/2010
EDUCATION & Certifications
East High School, Buffalo, NY – General Diploma
Sawyer School of Business, Buffalo, NY – Certificate in Business
Aftercare Nursing Services, Buffalo, NY – Personal Care Aid Certification