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Air Force Employee Relations

Orange, Virginia, 22960, United States
September 30, 2019

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m: 843-***-**** email: 6204 Woodberry Farm Rd. Orange VA, 22960 PROGRAM STRATEGIST TALENT ACQUISITION TEAM LEADERSHIP OPERATIONAL OPTIMIZATION Senior Program Management Professional and Consultative Business Partner offering over 20+ years of progressive experience in the design, implementation, management, and evaluation of effective talent acquisition, retention, and staff development strategies that build culture and support organizational objectives. Diversified expertise in a wide-range of functions to include team leadership, field recruiting, management consultation, leadership development, change management, program sales and marketing, and operational analysis. An influential communicator and respected leader who creates competitive advantage by promoting and inspiring shared vision and strengthening an organization from the inside out.

Strategic Program Management/Analysis


Talent Forecasting/Acquisition Sales, Marketing and Communications

Leadership Coaching and Counseling Selection and Placement Strategies Project Planning/Management

Budgetary Oversight/Management Team Building and Leadership Continuous Improvements ACADEMIC PREPARATION AND PROFESSIONAL CERTIFICATIONS Community College of the Air Force, Maxwell AFB, Alabama Associate of Applied Science (A.A.S.): Human Resource Management; Professional Manager Certification; USAF Quality Assurance Certification Industry Certifications: Professional Selling Skills (PSS) and Professional Sales Coaching (PSC): Achieve Global, Tampa, Florida

(2011); Certified IMPACT Sales, IMPACT Coaching, and IMPACT Instructor: The Brooks Group, Greensboro, North Carolina (2015). PROFESSIONAL EXPERIENCE

United States Air Force, Multiple Locations 1998 - 2019 Summary: Enlisted into the USAF in 1998; progressively promoted to positions of authority based on innate leadership capabilities and strong business acumen. Notable 21-year career emphasized by diverse roles, contributions, and accomplishments. Honorably completed military service and available for employment starting in Oct 2019. Current and previous positions include: Human Resources Operations Manager, Seattle, Washington (2017 - 2019)

Directed change management initiatives for the regional recruiting division of the USAF, a subset office that oversaw recruiting operations across 8 divisions and 26 states.

Managed a team of 45 Recruiting Supervisors and Healthcare Recruiters and oversaw a $1MM travel expense budget.

Performed gap analysis to assess and evaluate operational inefficiencies and redundancies; formulated strategic plans to address identified issues specifically focused on staff training, quality control and compliance, and recruiting best-practices.

Developed, defined, and validated recruiting compliance policies, metric-based reporting capabilities, and statistical analysis processes to maintain quality controls as well as staff accountability to established KPIs.

Authored and implemented job requisition and applicant tracking system training policies, procedures, and performance measurement processes.

Strategic Impact: Key contributor to the organization being awarded the “Most Improved Organization” in 2017 and

“Best Organization” in 2017, amongst a field of 24 nationwide.

Earned recognition as a key consultant to executive leadership, managers, supervisors, and front-line employee; often advising on HR-related matters to include legal compliance, employee development, and staff retention strategies.

Regional Manager, Professional Recruiting, Seattle, Washington (2016 - 2017)

Managed human resource functional recruiting activities, staff training, program marketing, and professional sales development a team of 7 (7 field-based recruiters and one administrator) responsible for sourcing technical and support candidates across a 4-state region.

Counseled senior leadership on training strategies and employee relations issues with a core focus on creating & maintaining staffing plan.

Managed and oversaw staff utilization of in-house Applicant Tracking System (ATS) to ensure proper capture, refinement, and tracking of leads gained through strategic sourcing methods. JAMES BREEDEN m. 843-***-**** email:

Independently developed and spearheaded a “budget-free” community event marketing and advertising program that spurred massive in-person and media interest in “High Priority” recruitment program. Networked and developed high-profile relationships with Root Sports Entertainment, the Seattle Seahawks (NFL), Seattle Mariners (MLB), and the Seattle Sounders

(MLS); gaining league approval to conduct promotions on-site.

Strategic Impact: Led team through an empowering management style resulting in all team members earning recognition as top performers with one earning the #1 spot during the 2017 FY.

Revamped lead development processes increasing lead generation by 250%; resulting in recognition as a top recruiting team, progressing in rank from #168/183 to #10/183 nationally and #1 regionally (out of 8). Healthcare Recruiter, Seattle, Washington (2014 - 2017)

Relocated to Seattle to oversee recruitment efforts within the Pacific Northwest region; partnering with a team of five to fully support USAF hiring needs across four States.

Advocated for and implemented several sourcing and lead generation tactics that leveraged strategic partnerships with local health care organizations as well as regional colleges and universities.

Strategic Impact: Successfully placed over 100 candidates over course of tenure; earning recognition as the Top USAF Recruiter nationally in 2015 (out of 182). Contributed towards team efforts in exceeding Physician Hiring KPIs in excess of 225%.

Performed quality assurance inspections on all healthcare applications submitted, resulting in a 100% selection rate 3 years consecutively.

Professional Programs Recruiter, Christiansburg, Virginia (2011 - 2014)

Supported USAF staffing initiatives by overseeing the sourcing, screening, interviewing, and facilitation of candidate assessments for a diverse array of posted Aerospace, Engineering, and Healthcare positions.

Established and implemented strategic regional marketing, advertising, and public relations campaigns to foster both excitement and interest in USAF job opportunities.

Strategic Impact: Contributed towards the Southern Virginia Recruitment team meeting all hiring requisites for the first time in over 8 years.

Organized recruitment booths with NASCAR during multiple Martinsville Speedway events with over 200,000 race fans in attendance annually.

Gained national recognition while partnered with the NFL and USO during the “Salute to Service” tours conducted globally.


Technical Fluency: Windows and Mac OS X and all associated software to include Microsoft Office Suite. Design and Content Sharing software to include Adobe Acrobat and MS SharePoint. SaaS and cloud-based recruitment portals to include DocCafe, PracticeLink, LinkedIn Recruiter, Monster, CareerBuilder, and Indeed. Proprietary HRIS/ATS systems.

Well versed in on-site and off-site recruiting/management activities. Highly proficient with autonomous project management, epitomizes a service to others culture.

Travel and Relocation: Willing and accustomed to travel as required by thebusiness.

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