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Customer Service Manager

Winter Springs, Florida, United States
September 30, 2019

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Tracy Linville

*** ******** ******

Winter Springs, FL 32708


To find long term employment that utilizes my existing skills while learning new ones.

•7 Years Buyer

•7 Years Logistics

•7 Years Planner

•7 Years International Customs and Duties

•15 Years Customer Service

•15 Years Bookkeeping, billing and data processing

•12 Years of Successful Collections

•11 Years of Construction Lien Laws

•Hardworking, fast learner, positive and teachable attitude

•Reliable, team player, excellent written and verbal skills

•Mincron, QuickBooks, Microsoft Word, Excel, Access, Outlook Express, Microsoft XP, Skyline

Work Experience

Procurement Specialist Jeunesse Global - Lake Mary, FL December 2018 to August 2019

Global purchasing and forecasting. Work with International Markets supplies along with preventing out of stock situations. Approved and researched Manufacture's billing. Working with domestic

Manufacture's to expedite production and shipping. Launching of new products in new Markets making sure that all registrations and custom clearing was complete. View packaging artwork and confirm with Manufacture that they had the latest art file.

Buyer Planner

Dixon Ticondaroga - Lake Mary, FL September 2012 to December 2018

Purchasing, Planning, Forecasting, International customs and duties, Working with International Companies and Factories, approval of 7501 documents for custom clearance, New product set up, Direct imports, Physical Inventory, expediting shipment, meet production deadlines, track open orders and late orders, work with deadlines, planning and purchasing of order to cover 18 months of demand. Creating Bill of ladings, creating of commercial documentation to submit to the bank for payments, Travel to distribution center to look into issues with inventory, Net Requirements, out of stock reports, MRP system, third party receiving

Credit Manager

HD Supply Waterworks - Thomasville, GA October 2001 to October 2010

Collections, Customer Service, Accounts Receivable, Journal entries, Account Reconciliation, Filed Liens, Lien Releases, Credit references, Post Cash, Account Research, Deposits, Notice to Owner.

Credit Administrator

ABC Supply - Orlando, FL

May 1997 to September 2001

Customer Service, Accounts Receivable, Accounts Payable, Credit Checks, Account set up, Post cash, Account Reconciliation, Check request, Collections, Deposits

General Office Clerk Disposal - Apopka, FL August 1996 to May 1997

Accounts Receivable, Collections, Account set up, Receptionist

Accounts Receivable Clerk PCA Solutions - Longwood, FL April 1993 to July 1996

Accounts Receivable, Post cash, Customer Service, Account Review, Set up of payment plans


Associates Degree

Seminole Community College

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