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Resume:
Odiong Altavas, Aklan
***********@*****.***
OBJECTIVE
Seeking an employment with a company where I can grow professionally and personally. Seek a challenging role where I can fully use my skills for the success of the company.
a cashiering field where exceptional analytical and technical skills, and effective cash handling experience can be fully utilized to improve the company’s productivity where proficiency in managing cash counter will be utilized to manage the store’s operations effectively.
EDUCATION
Degree Title Bachelor in Hotel and Restaurant Management
DATES FROM2007 – TO 2011
GARCIA COLLEGE OF TECHNOLOGY
KALIBO, AKLAN
Degree Title Associate in Hotel and Restaurant Management
DATES FROM2007 – TO 2009
GARCIA COLLEGE OF TECHNOLOGY
KALIBO, AKLAN
EXPERIENCE
Job Title GUEST SERVICE AGENT / Astoria Current Station 3, Balabag Malay Aklan
DATES FROM MARCH 2019 – SEPTEMBER 2019
Guest service agents answer telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests; assign rooms, issue keys, and collect guest payment and billing information.
Job Title UBIG& AG Boracay International Casino / Cashier / Team Leader and Slot Acting Supervisor
DATES FROMFEBRUARY 2016 – TO PRESENT
BALABAG STATION 2, MALAY AKLAN
Issue gaming coins and tokens to customers for cash.
Redeem coins and tokens for cash at customer request
Perform check cashing for customers based on company policies.
Operate assigned cage according to company procedures.
Count and verify cash amount at start of the shift.
Receive payment for markers and send the paid markers to the bank.
Balance funds at the end of the shift.
Redeem foreign currencies using accurate exchange rates.
Help other cashiers when needed.
Assist customers with any credit-related problems.
Complete all gaming forms and reports.
Provide friendly, courteous and efficient service to customers.
Record information regarding all transactions in the computer.
Verify correct amounts of loose coins and bundled paper money.
Maintain the cage safe and clean.
Job Title Fashion Rack Designer Outlet’s Inc. / OIC Officers in Charge
DATES FROMMAY 2015– TO FEBRUARY 2016
MANGGAYAD MANOC-MANOC MALAY AKLAN
. Officer in Charge (OIC) has multiple Responsibilities and the job can be significantly difficult at times. Employees will look to you for answers in times of trouble, and higher employment may seem to expect the nearly impossible.
Prepared cash drawer for cashiers starting the shift
Recorded refunded items and products
Hired and trained cashiers for proper handling of cash
Arranged and conducted training for the staff
Offered discount to aggrieved customers
Calculated the entries of cash in register
Revised cash-handling policies that helped in rush hour
Planned, coordinated, and monitor day-to-day customer service operations
Job Title Fashion Rack Designer Outlet’s Inc. / Cashier / Sales Associate
DATES FROM NOVEMBER 2014– TO MAY 2015
MANGGAYAD MANOC-MANOC MALAY AKLAN
Managing all the cash transactions in their workplace.
• Maintaining daily account of the daily transactions.
• Balancing the daily account at the end of each day.
• Checking the daily cash balance.
• Interacting with the customers that come to the counter.
• Solving all their cash related queries.
• Checking for the price of products and checking for nay discounts or offers.
• They have to take coupons and deduct the said amount from the customers.
• They need to have very sharp mathematical skills.
• They also have to be organized with all the work they do and maintain records.
• They have to report any discrepancies they find I the accounts to their head.
• They have to make reports about the transaction when it is required by the accountant.
Job Title The Tides Hotel Boracay / Cashier
DATES FROM AUGUST 2011– TO AUGUST 2012
D’MALL STATION 2 MALAY AKLAN
SKILLS
Technical Skills- Microsoft Word, Microsoft Excel and PowerPoint
Interaction Skills- Leadership Skills and learn Self- motivation. Able to learn on my own committed to provide quality work
Dancing- Modern Standard, Latin American and Modern Dance
SEMINARS
September 2007- Basic Hotel Operation Seminar (BHOS) Program
Amigo Terrace Hotel, Iloilo City
March 2008– Disaster Preparedness and Management
ABL Sport’s Complex Kalibo, Aklan
Match 2009- Basic Hotel Operation Seminar
Bayview Park Hotel Manila
February 2009- Table Skirting and Flower Arrangement
Garcia College and Technology Kalibo, Aklan
October 2009- Lecture Demo on Cocktail Mixing, Fruits and Vegetable Carving
Tambuli Beach Club Cebu City
March 2010- Actual Shipboarding Training M/S Saint Joseph the Worker Negros Navigation
Iloilo to Manila / Manila to Iloilo
February 2010- HRM Day Skills Competition 1st Place “Buffet Skirting with Center Piece Making”
Garcia College of Technology Annex Building EstaciaKaliboAklan
February 2010- HRM Dat Skills Competition 2nd Place “ Market Basket”
Garcia College of Technology Annex Building EstaciaKaliboAklan
November 2011- ABSOLUTE SEMINAR
The Tides Hotel BoracayD’Mall Station 2 Malay Aklan
TRAINING’S
PEARL OF THE PACIFIC AND SPA
August 13 to May 14, 2009 Station 1 Malay, Aklan
Designation: Housekeeping Department and Food and Beverage Department
THE TIDES HOTEL BORACAY
November 19 to December 30, 2010 D’mall Station 2 Malay Aklan
Designation: Administrative Office, Housekeeping Department, Food and Beverage Department and Front Office Department
PERSONAL BACKGROUND
DATE OF BIRTH: May 7, 1991
PLACE OF BIRTH: Brgy. Odiong, Altavas, Aklan
AGE: 28 years old
HEIGTH: 5’3’’
WEIGHT: 58 kgs.
CIVIL STATUS: Married
SEX: Female
RELIGION: Roman Catholic
REFERENCES
Mr. Marvin Rio Mr. Norman B. Tamayo
Store Manager Administrative Manager
Fashion Rack Designer Outlets Inc. The Tides Hotel Boracay
Ms. Alyssa Renee Chaves Mr. Andrew Reodique
Executive Assistant Treasury Manager
BIC Casino BIC Casino
Ms. Joeleyn Llamas
AFOM
Astoria Current
I HEREBY certify that all the information stated on this resume is trueand complete to the best on my knowledge to verify information on this resume.
JanjayZabalaRefol Applicant
JANJAY ZABALA REFOL
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