Customer Service Front Desk

Desired Position: Receptionist/Insurance Coordinator

Availability to join: Ready to join Immediately

CAREER OBJECTIVES

• To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills

• Accepts negative criticisms and transform into creatively new and positive and ideal ways.

• Have focus on working goals and interpersonal skills.

• Able to work with minimal supervision.

• Ready to work under pressure and even in graveyard shift SKILLS

• Customer service, multitasking and overachieving attitude.

• Knowledgeable in insurances here in Qatar.

• Knowledgeable in MS Word, Excel, PowerPoint, Outlook and Adobe Photoshop

• Able to type 40 words per minute.

• Knowledgeable in AXA, DAMAN, GLOBEMED, NEXTCARE, FMC, ALLIANZ, METLIFE, AETNA, QLM, ALKHOOT, QIC ANAYA

• Can speak & understand Arabic language. (Mid level) WORK EXPERIENCE

• “ Al-Hekma Medical Complex ‘’

Muaither New, Ummdhoom,

Doha- State of Qatar

FRONT DESK RECEPTIONIST

October 2016 up to Present

“DUTIES AND RESPONSIBILITIES”

• Answering, screening and forwarding telephone calls.

• Meeting and greeting patients.

• Sorting, filing and keeping of patients individual files. ELLE ROSE L. BACATE

28 years old/ Filipino/Single

Muaither North, Doha Qatar

************@*****.***

Contact No.

( +974 ) 50686072

Company Visa/ NOC

• Keeping the reception area tidy.

• Managing diaries and making appointments of patients to respective doctors.

• Making calls for updating patients with their appointments.

• Handling of daily Cash collection and handing over to Accounts.

• Using various computer packages. – Word, Excel, PowerPoint, Outlook, Solace

• Insurance handled: SEHA, AXA, DAMAN, GLOBEMED, NEXTCARE, FMC, ALLIANZ, METLIFE, AETNA, QLM, ALKHOOT, QIC ANAYA

• Photocopying and printing.

• Prepared for other duties from time to time.

• Making different letters as needed. – QUOTATION LETTER, FITNESS CERTIFICATES, TRAVEL CERTIFICATES, REFERRAL LETTER AS PER DOCTORS REQUEST.

• Making bills generally. – CONSULTATION, GENERAL PROCEDURES, LABORATORY TESTS

• Responsible for accepting payments through cash, card and cheque. EDUCATIONAL ATTAINMENT

Tertiary : ASIAN INSTITUTE OF COMPUTER STUDIES

AICS Bldg, Commonwealth Ave. Cor. Holy Spirit Drive, Barangay Don Antonio, Quezon City

Associate in Computer Science

2012-2014

Secondary : TACLOBAN CITY HIGH SCHOOL

Lino Gonzaga St. Tacloban City

2006-2010 (Graduate)

Primary : CANLINGGA ELEMENTARY SCHOOL

Canlingga, Dagami Leyte

NAL DATA

1997-2003 (Graduate)

CERTIFICATIONS

CCNA 1 - Network Fundamentals

CCNA 2 - Routing protocols & Concepts

CCNA 3 - LAN Switching & Wireless

CCNA 4 - Accessing the Wan

Oracle9i: Database Administration Fundamentals1

Oracle Database 10g: Introduction to SQL

Java Programming Course

Document Control Certificate

I hereby certify that the above information is true and correct to the best of my knowledge And belief.

Contact this candidate