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Sales Store Manager

Qibla, Kuwait City, Kuwait
September 30, 2019

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Manoj Narayan Nair

Mobile: 965-********



Objective: To exploit my contemporary skills and continuously develop new skills and take-up new challenges, result oriented team player looking forward to join a fast paced organization

Work Experience: ABYAT MEGASTORE - 11 Years

2014 till To date :- Senior Trading Officer (Buyer)

Responsible for studying the voice of customer and translate it to build a winning assortment. Determine pricing strategies through managing, implementing and monitoring category business plans, and ensuring the development of new or existing products and markets, in order to achieve the maximum gross margin per sub category

Oversee sales data, market research and promotions and assess their success against plan.

Provide on product technical training for sales team and explain the product specifications, features and alternatives.

Ensure that all the category’s products are properly displayed in-store as per agreed with the Visual Merchandising Senior Officer.

Track and analyze category and product performance in terms of volume and profitability.

Assuring availability of best sellers at all times while following ‘availability at low-cost’ rule.

Market study & competitor analysis, raw-material price survey to make sure to get the best price & terms from the local suppliers.

Put the best suitable pricing policy comparing to competitors’ prices; tactical and strategic.

Study Customer needs and translate it into products for building a winning assortment that accomplishes company’s required market share.

Create and develop the promotional calendar and the most suitable communication channels, and assess their success against plan.

Manage the process of discontinuing products and ensure presenting the best alternatives solutions.

Exhibition & Supplier Presentation Visited

Visited Slovenia for the supplier range presentation and Training

Visited INTERZUM Cologne - Germany May 2013 (Trade Fair)

2011 till 2014 :- Material Management Officer

Local raw-material procurement for the workshop.

Handling entire material management of the workshop.

Purchase planning and distribution of Raw Material and requirements.

Collect and review sales forecast on a weekly basis, identifying trends on fast & slow moving products.

Manage the activities required to develop safety stocks levels that support the service level targets by product, while optimizing the inventory investment and targeted inventory turns.

Developed various reports such as supply chain pipeline, availability, purchasing & analysis, inventory tracking, forecast, etc.

Plan & report all inbound, outbound & custom clearance activities

Ensure output of our warehouse and 3PL activities meets current and future demands, regulatory and service requirements.

Ensure stock accuracy and consistency on daily basis.

Supervise all warehouse requirements including cycle counts, scrapping & sellout for non-grade “A” stock, insurance claims, logistics end of month closing and storage utilization plan for seasonal trends.

Pro-actively embeds quality in products and processes while complying with relevant business and regulatory requirements to deliver on our customer promise.

2010 till 2011 :- Delivery & Installation Officer

Confirming all specifications of the sales orders and communicating the same to the suppliers

Assigning teams with the day to day task

Preparation of Schedule for the team

Ensure all deliveries take place in a timely manner;

March’ 2008 to 2010 :- Sales Officer

Creation of Quotation and transferring them to Sales Order

Day to Day routine checking on the fast moving articles and accordingly taking immediate action.

Co-Ordination with the After Sales Team on the Order Status till the order is billed.

February’ 2007 to August’ 2007:

Worked as Store Manager in Homes-R-Us( an established business group in the UAE with a presence all over the GCC.

Daily store operations, staff selection &training, lead & support staff to achieve sales targets & maximum possible monthly sales

Optimized level of service provided by the store team to the customers there by increased the customer count

Provided commercial data analysis & effective business solutions by monitoring sales & customer feedback to the retail manager

Maintaining optimum inventory levels through effective stock management and operations

Ensured store layout and brand visual attire by complying with the business principles

November’ 2003 to January’ 2007:

Worked as Senior Sales Associate in IKEA (Al Homaizi WLL) ( an established business group in Kuwait with a presence all over the world.

Proper product display by ensuring enough space for customers to test & try products

Ensuring accurate price tags/labels on all the products with full info & instructions

Steer &promote sales by using IKEA visual standards following ‘3-Aces &1-King’ rule

March’ 2001 to October’ 2003:

Worked as Sales Supervisor in Orchestra a growing kids fashion brand in Kuwait and one of the leading brand from France.

Responsible for stock replenishment and optimum inventory of all lines

Day-to-day sales activities and sales target along with ledger accounts & stock reports

Planning and scheduling sales & marketing strategies with the store manager

September’1998 to February’ 2001:

Worked as Sales Associate (Debenhams) in M.H. Alshaya well-known fashion home in Kuwait and U.K.’s #1 retailer.

Managed optimum shelf stock levels with effective floor space management

Maximized sales by ensuring all time high quality customer service

Prepared weekly staff planning and sales summary reports for the store manager

Controlled stock movement and preventing losses by adhering to company policies& procedures

Soliciting customer feedback to the merchandiser and coordinating with the warehouse


B.Com (Accounts) from Bombay University, India

Executive Development Course from MAXIM INFO SYSTEMS, India

Diploma in Computer Management from APTECH, India


Pilot team member of Debenhams, IKEA and Orchestra in the opening setup of stores

Personal Profile:

Marital Status : Married

Driving License (Kuwait) : Valid until 2024, having own car

Passport & Visa Status : Visa (Transferable)

Language Proficiency : Arabic, English, Hindi, Malayalam

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