Profile: Experienced Training Consultant and Mentor with Masters Degree in English Literature & Linguistics. TESOL Certified, professional excellence of over 15 years, insightful exposure of Training & Development and vast experience in BPO, ITES and Service Sector. Worked with reputed Training companies like Walchand Talent First Ltd. (Dale Carnegie Training, India), In-Site Training Solutions (later Aegis Aspire), Shradhha HRD, for numerous corporate, education and government sector clients like American Express, Dell, Infosys, Genpact, IBM, ABN Amro Bank, MAAC, Frameboxx, VFS Global and many more across various locations.
Communication and Soft skills Training (English Language, Grammar and Phonetics)
Voice & Accent Training
Effectiveness in English, Business Communication, Presentation skills
Training and up-skilling English Teachers
Training Design and Content Development
Counseling, Mentoring & Coaching
Individual and Group Instruction
Recent Projects: (Year 2019)
i.Conducting Training Program for Customer Service Associates at a leading Visa filing organization in Chandigarh.
ii.Developed content and Audio Tutorials for an upcoming English Teaching Web Portal.
Conducted Training on various aspects of Soft Skills: English Language, Voice & Accent, Communication Skills, Customer Service and Corporate Skills. Designed & conducted customized programs on soft/behavioral skills and Campus to Corporate Training Programs. Successfully designed customized training solutions, training material & manuals
Performed Training Needs Analysis (TNA), analyze training requirements; assess, recommend and implement processes. Develop and manage tracking and reporting on training progress
Designed, developed, and delivered online and classroom training
Before my foray into corporate training, acquired years of experience in teaching English (Grammar, Phonetics & Communication), managing Training institute where the job role comprised academic counseling in addition to business development and overall administration
Integrated holistic self-development coaching into corporate skills programs to help people find balance and inner peace through physical, mental, emotional and spiritual health & well-being.
Qualifications and Certifications:
TESOL Certified Year 2019
M.A. English (Literature & Linguistics) (Punjab University, Chandigarh, 1997-99)
B.A. (Psychology, English Honors, Sociology) (Punjab University, Chandigarh, 1995-97)
HYPNOTHERAPY for Self Transformation Year 2018
Personal Development Coach/Mentor (Practitioner of Hypnosis, Applied Psychology and Energy Healing)
NAME: GEETIKA JAIN
FATHER’S NAME: Mr. D.C. JAIN
MARITAL STATUS: Not married
ADDRESS: #2131, Sector 38-C, Chandigarh