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Manager Customer Service

Location:
White River, Mpumalanga, South Africa
Salary:
15000
Posted:
October 03, 2019

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Resume:

PERSONAL INFORMATION

Surname: Malatji

First Names: Parscalise Pebetsi

Identity No 870-***-**** 083

Date of Birth: 29 June 1987

Gender: Female

Cell no: 073-**-**-***/ 063-****-***

Postal address 8280 Namakgale 1391

Nationality South African

Race Black

Religion Christian

Marital Status: Single

Health: Good

Driver License: Code 10

EDUCATIONAL QUALIFICATIONS

Grade 12

Year: 2006

School (Lepato High School)

Sepedi, English, Afrikaans,

Accounting, Economics,

Subject Business Economics

Institution Phalaborwa college

Year 2007

Certificate Financial Management N4

Subject Financial Accounting, Management Communication, Enterpreneurship and Business Management, Computerised Financial System

Institution Phalaborwa College

Year 2008

Certificate Financial Management N5

Subject Financial Accounting, Cost and Management Accounting, Enterpreneurship and Business Management, Computerised Financial System

Institution Phalaborwa College

Year 2017

Certificate Financial Management N6

Subject Financial Accounting, Cost and Management Accounting, Enterpreneurship and Business Management, Computerised Financial System

WORK EXPERIENCE

Current jobs

Name of Company: Baatshuma Electrical PTY/LTD (Mbombela Municipality)

Position: Data Capture (Water and Electricity meter readings)

Year February –March 2019

Department Revenue (Water and Electricity meter readings)

REFERENCE

Name of Person Mrs Thapelo Ramakgapola

Company Baatshuma Electrical PTY/LTD

Position Project Manager

Contact 083-***-****/ 013-***-****

Name of Company: KWCRS –Khuvutlu Water Consulting Roads & Services (Ba-Phalaborwa

Municipality)

Position: Receptionist (Water and Electricity meter readings)

Year (January 2015 to September 2018)

Responsibilities

Answering Calls, Filling, Handling Incoming call

Outgoing Fax, E-mailing. Typing log sheet and time sheet, minutes, Capturing Job Cards

Petty Cash Requisition and claim invoices for month end.

Assisting customer service in doing property audit.

Checking statement at Ba-Phalaborwa Municipality

Arranging Meetings and Bookings, Ordering Stationery and Materials,

Compiling and Binding Monthly Report

Issuing Municipality Reconnection and Cut-Off Job Cards.

Upload and download water and electricity readings

Attend to customers queries

REFERENCE

Name of Person Mrs Kholofelo Sejaphala

Company KWCRS

Position Customer service Manager

Contact 074-***-**** /015-***-****

Name of Person Miss N.D Ramoshaba

Company KWCRS

Position Office Manager

Contact 071-***-**** / 015-***-****

Name of Company: Ba –Phalaborwa Municipality

Position: Bid Administration (In-Service Training)

Year March 2013 to February 2014

Period 12 Months

Department Finance Department (Supply Chain)

Reason for leaving End of Contract

Responsibilities

To receive incoming calls and outgoing calls

To receive incoming documents

Maintaining the attendance register

Manage and maintain all organizational records and files

Assist with minutes taking in the meeting

Manage supplier chain offices

Excellent verbal and communication skills

Prepare minutes and monthly reports

Manage and maintain all organizational records and file

Compile agenda,taking minutes and recording minutes

Receive documents

Managing supplier database

Managing contracts

Sourcing quotation from suppliers

Processing stock order

Updating a commitment register

Secretary of bid committees

Preparing tender documents

Promotion of clients relation in regards to batho Pele principles

Compilation of monthly and quarterly SCM reports

Reports monthly to the National Treasury According to section 71 of MFMA

REFERENCE

Name of Person Miss Zabel Modjadji

Position SCM Manager

Company Ba-Phalaborwa Municipality

Contact 072-***-****/015-***-****

REFERENCE

Name of Person Mr Masa Sylvester Motadi

Position Fleet Manager

Company Ba-Phalaborwa Municipality

Contact 078-***-****/015-***-****

REFERENCE

Name of Person Mr Johannes Mabitsela

Position Asset Manager

Company Ba-Phalaborwa Municipality

Contact 084-***-****/015-***-****

Name of Company: AVBOB

Position: Financial Advisor (Representative)

Year March 2014 to December 2014

Department Insurance

REFERENCE

Name of Person M J Malatji

Company AVBOB

Position Manager

Contact 082-***-****



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