Jamieo F. Carter
• Master of Science in Quality Systems Management, credentialed Lean Six Sigma Black Belt, and working toward completion of Project Management Professional (PMP) Certification Program.
• Air Force Veteran with 24 years of Aircraft Maintenance experience, demonstrated proficiency in the areas of production, demand scheduling, quality control, inspection, process and product improvement and Program Management.
• 20 years of supervisory/management experience with diverse workforces to include employees from various ethnic, cultural, economic, and social backgrounds. Ability to drive change and prevent interpersonal conflicts.
Ability to employ logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems.
AREAS OF EXPERTISE
• Production/Demand Scheduling • Process Improvement
• Quality Assurance/Compliance • Equipment Management
• Training/Safety Management • Employee Development/Management
• Logistics • Audit/Inspection
Management & Leadership
• Managed and coordinated all maintenance and quality control activities for 7-ship helicopter fleet worth $616 million.
• DETAILED ORIENTED, mobilized 550,000 tons of maintenance and aircraft equipment worth $150 million and 5,000 military personnel to support 10 global conflicts and seven humanitarian missions. Deadlines met 100% on-time with less than 5% defects. Strong Communication skills, verbal and written.
• CNOTINIOUS IMPROVEMENT MAMAGER, recouped $1 million on faulty aircraft parts through quality deficiency reporting program, minimized defects by 25%.
PROCESS IMPROVEMENT, Black Belt Project team lead; initiated, Supervised and monitored DMAIC Process for 71st Maintenance Rescue Squadron, minimized aircraft downtime by 20% and reduced manhours by 45%. (1,080 project hours)
Proficient with MICROSOFT OFFICE with excellent TIME MANAGEMENT SKILLS.
Operations & Support
• Oversaw daily production schedules for expediters and 219 maintainers, aligned capabilities to forecasted priorities.
• Monitored 10,000 repair assets, identified critical items and assembled teams/equipment to reach 95% support rate.
• Directed inspections, testing, and corrective actions for 500 aircraft engines supporting nine combat and support airframes. Scheduled 3,750 aircraft and corrosion control inspections, 15,000 sorties generated with zero casualties.
Green Belt team member; collected analyzed and monitored supply chain data for the 723 Maintenance Squadron, efforts saved $220 thousand in excess aircraft and engine parts and over 600 manhours. (1,250 project hours)
Sonoran Technology, Moody Air Force Base, Georgia November 2017 – Present
Unit Training Manager
• PLANED, DEVELOPED, and PROVIDED training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Create budget and examined unit training requirements; establish, modify, and improve existing initiatives to increase program value.
• GENERATED reports regarding nonconformance with training deadlines, processes, or program quality. Report results of root cause analyses or adverse quality trends to senior leadership, RECOMMENED and implement corrective actions.
• Verified training tools, operating systems and databases, processes and procedures, and end results meet established business standards and projected goals. Evaluate training/testing methods or technologies to determine usefulness
• Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or discrepancy forms. Audit current policies and write/revise standard quality control operating procedures as necessary.
TRACKED and SCHEDULED unit deployment training to ENSURE unit REDINESS to meet wartime and peacetime mobility taskings.
Jamieo F. Carter – Page 2
United States Air Force, Moody Air Force Base, Georgia February 2015 – November 2017
Aircraft Maintenance Production Superintendent
• Conducted routine/non-routine analyses of in-work materials, environmental samples, finished goods, or spare part samples. Inspected work of aircraft mechanics performing maintenance, modification, or repair and overhaul of aircraft and their mechanical systems to ensure full compliance to quality standards and aviation safety guidelines.
• Analyzed repair forecasts, proposals, or engineering data to determine feasibility, producibility, cost, or production time needed to return aircraft to serviceable status. Maintained records of performance reports for future reference.
• Controlled engine testing procedures to ensure that all runs were performed according to Air Force technical order guidelines, standard test methods, or protocols. Isolated and troubleshot engine failure problems, led product failure investigations, performed root-cause analyses, identified repair options, and recommended corrective actions.
United States Air Force, Yokota Air Base, Japan November 2013 – February 2015
Programs Manager/Unit Deployment Manager
IDENTIFIED and EXCUTED manpower requirements for seven deployments/four real world rescue missions across three commands. VETTED 1,100 personnel for administrative, medical, financial and personnel matters affecting overall unit war readiness. ACHIVED 100% mission complete rate with zero discrepancies.
MOBILIZED 120 tons aircraft and support equipment valued at $90 million in support of Combat Command requirements. PARED and TAILORED UTC equipment requirements to efficiently meet mission requirements.
PILOTED unit AF-IT, DRRS and ART programs, postured 450 personnel and $90 million of aircraft and support equipment against 12 UTC’s. Briefed leadership of mission readiness.
EVALUATED and REVIEWED weekly Individual Medical Readiness (IMR) status for 450 personnel to unit commander and senior staff. CONFIGURED and MAINTAINED UTC’s as postured by Higher Headquarters
RESEARCHED and EXAMINED tasking line remarks and reporting instructions for unit mobility requirements. ANALYZED Commander’s Toolkit (CCTK) Air Force Reporting Instruction Tool. and daily Time Phased Deployment Data (TPFDD). AUTHENTICATED 37 taskings and 25,000 AEF line items, process yielded zero discrepancies. Provided TECHINACAL GUIDENANCE and RECOMMENDATIONS to senior leadership regarding the units deployment program.
United States Air Force, Yokota Air Base, Japan January 2011 – October 2013
Senior Maintenance Operation Controller
Developed Quick Response Checklist (QEC), reduced maintenance activities by 40% and increased cross functional efficiency by 60%.
Organized /coordinated Maintenance Recovery Team, used quick problem-solving skill to secured and recovered four C-130 aircraft.
Maintained, tracked and monitored real time aircraft status, highlighted/briefed improvements and deficiencies to senior leadership.
United Sates Air Force, Kunsan Air Base Republic of Korea January 2010 – January 2011
Assistant Flight Chief, Engine back shop / Engine test facility
Lead Tiger Team of six engine test cell maintainers, coordinated with engineers to troubleshoot and restore aircraft/engine test facility to full mission capable status.
Developed Value Stream Map for maintenance engine inspection, identified and eliminated non value added maintenance processes, saved over seventy-five man hours per inspection.
Sole Focal Point/System Matter Expert (SME) for fifty three installed/uninstalled War Readiness Equipment Engines, reports and briefs senior leadership of status/ maintenance issues.
Lead first ever cross culture training activity, trained eight Republic of Korea maintenance personnel on critical Time Compliance Technical Order achieving Joint total Readiness Force goal.
Jamieo F. Carter – Page 3
United States Air Force, McConnell Air Force Base, Kansas January 2009 – January 2010
Isochronal Inspection Supervisor
Implement DMAIC process to improve/streamline isochronal aircraft phase inspection, defined/identified excessive maintenance processes/waste highlight on pareto charts.
Developed data collection plan, collected and measured maintenance inspection discrepancies reported findings to leadership.
Provided/piloted recommendations used to improve/trim Isochronal Maintenance inspections,
Increased inspection effectiveness and cut inspection process by four
United States Air Force, Kadena Air Base, Japan
Aerospace Propulsion Craftsman June 2000- January 2009
Lead and trained 5 technicians in F100-PW-100/-220E Jet Engine Intermediate Maintenance, improved unit knowledge effectiveness.
Recovered over $1M on faulty aircraft parts through the quality deficiency reporting program using control process maps.
Managed largest equipment accounts in PACAF valued at $3.2M, revamped equipment tracking/turn-in process, saved 650K in equipment assets and reduced equipment turn-in process by 25%.
OSHA 30 HOUR General Industry Certification
Villanova Uni, Villanova Pennsylvania Anticipated December 2019
Project Management Professional Certification
Applied Project Management Certification June 2019
Project Management Capstone June 2019
New England College of Business and Finance, Falmouth, Massachusetts February 2018
Master of Science, Quality Systems Management
Juran, Southington, Connecticut February 2018
Lean Six Sigma Black Belt Certification
National Graduate School of Quality Management, Falmouth, Massachusetts March 2016
Bachelors of Science, Quality Systems Management
Juran, Southington, Connecticut March 2016
Lean Six Sigma Green and Belt Certification
Community College of the Air Force, Maxwell Air Force Base, Alabama November 2008
Associate in Applied Science, Aircraft Maintenance Technology
inspection, repair, modification, and supply processes. of production data, technical manuals, and directives to determine