email@example.com 1-647-***-**** 5584, whistler cr Mississauaga, Ontario L4Z 3R5
Motivated and ambitious Supply Chain professional with advanced logistics and Exceptional customer service skills. I am capable of leading and working with a team as well individually. Hard worker with a desire to use my skills and knowledge in the field to assist with achieving goals and objectives.
Stocking and replenishing
Point of sale knowledge
Excellent team leader and flexible in adapting the team environment
A team-player who is recognized for providing exceptional customer service.
Functional expertise in warehousing and inventory management
Well versed in MS office and a valuable experience in Tally ERP 9
Strong judgement and decision-making skills
Teamwork and collaboration
Problem solving and conflict management
Color Powder Coating Inc - Mississauga, Ontario, 02/2019 - Current
Maintained and organized, presentable merchandise to drive continuous sales.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Processing bill of ladings and proof of deliveries.
Billing containers, scheduling appointments, tracking movements and load planning
Helping in shipping and receiving goods.
Retail Hourly Associate/Customer service representative
Panera Bread - Mississauga 05/2017 - Current
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Handles incoming calls or inquiries from prospective customers or clients Assists
Log nightly sales and operational issues in Manager Log Book, either manually or online.
Provides customer additional information or explains services
Tactfully handles confrontational or stressful interactions with the public
Processed cash and credit payments rapidly and accurately.
Production Specialist/ Inventory control
Panera Bread - Mississauga, Ontario 04/2018 - 08/2019
Reviewed café's Food Safety Audit results and local inspection results and look for areas of improvement
Conducted quality inspections of finished products and made minor repairs to meet project expectations
Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations
Physically counts weekly inventory items with manager with the use of the inventory worksheet. Enter information in Clearview
Lambton College - Mississauga, ON 08/2018
Post Graduate Degree: Supply Chain Management
Bishop Vayalil Memorial Holy Cross College - Kottayam, KL 03/2016
Bachelor of Commerce: Commerce
Diploma in SAP
Certification in Tax