Sales Associate/ Shipper

JISS MARIA

THOMAS

*****************@*****.*** 1-647-***-**** 5584, whistler cr Mississauaga, Ontario L4Z 3R5

PROFESSIONAL SUMMARY

Motivated and ambitious Supply Chain professional with advanced logistics and Exceptional customer service skills. I am capable of leading and working with a team as well individually. Hard worker with a desire to use my skills and knowledge in the field to assist with achieving goals and objectives.

SKILLS

Stocking and replenishing

Point of sale knowledge

Excellent team leader and flexible in adapting the team environment

A team-player who is recognized for providing exceptional customer service.

Shipment processing

Interpersonal skills

Functional expertise in warehousing and inventory management

Well versed in MS office and a valuable experience in Tally ERP 9

Strong judgement and decision-making skills

Teamwork and collaboration

Problem solving and conflict management

WORK HISTORY

Sales Associate/Shipper

Color Powder Coating Inc - Mississauga, Ontario, 02/2019 - Current

Maintained and organized, presentable merchandise to drive continuous sales.

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.

Evaluated inventory and delivery needs, optimizing strategies to meet customer demands

Processing bill of ladings and proof of deliveries.

Billing containers, scheduling appointments, tracking movements and load planning

Helping in shipping and receiving goods.

Retail Hourly Associate/Customer service representative

Panera Bread - Mississauga 05/2017 - Current

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

Handles incoming calls or inquiries from prospective customers or clients Assists

Log nightly sales and operational issues in Manager Log Book, either manually or online.

Provides customer additional information or explains services

Tactfully handles confrontational or stressful interactions with the public

Processed cash and credit payments rapidly and accurately.

Production Specialist/ Inventory control

Panera Bread - Mississauga, Ontario 04/2018 - 08/2019

Reviewed café's Food Safety Audit results and local inspection results and look for areas of improvement

Conducted quality inspections of finished products and made minor repairs to meet project expectations

Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations

Physically counts weekly inventory items with manager with the use of the inventory worksheet. Enter information in Clearview

EDUCATION

Lambton College - Mississauga, ON 08/2018

Post Graduate Degree: Supply Chain Management

Bishop Vayalil Memorial Holy Cross College - Kottayam, KL 03/2016

Bachelor of Commerce: Commerce

CERTIFICATIONS

Diploma in SAP

Certification in Tax

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