Pharmacy Manager
Resume:
Dawn Roberts-Medina
New Market, Maryland
***************@*****.***
Professional Profile
• Pharmacist and Immunization Licensed
• Lean Six Sigma Green Belt Certification
• CPR and First Aid Certified
• Educational Content Analyst at Beckers Hospital Review Leadership and IT 2018 Conference
Professional Experience
Weis Pharmacy Frederick, Maryland
10/11/06 to present
Staff Pharmacist, Pharmacy Manager and Pharmacy Floater
Responsibilities:
• Properly filled and dispensed prescriptions
• Effectively resolved insurance rejections and other billing issues.
• Managed drug and supply inventories.
• Helped achieve pharmacy business objectives by increasing sales and gross margins by closely
monitoring department performance metrics.
• Complied with all federal laws, state regulations and company policies and procedures
• Hosted successful annual flu clinics.
• Provided medication therapy management to patients using Outcomes and Mirixa.
Giant Pharmacy
6/01 to 9/06
Staff Pharmacist, Pharmacy Manager, Pharmacy Floater
Responsibilities:
• Develop and implement in-store programs to increase sales.
• Coordinated the pharmacy staff schedule and performance evaluations.
• Directly supervised Pharmacy Technicians, interns and support staff
• Trained new Pharmacist and Technicians in operations, policy and procedure
• In charge of KPI weekly and monthly KPI
• Open new stores and build business while training future Pharmacy Managers
CVS Pharmacy, New York and Indiana
6/1994 to 4/1999
Intern, Staff Pharmacist, Acquisition and Pharmacy Work Flow Models, Beta Team in Revco Pharmacy Acquisition, Regional Manager of Pharmacy Training of the Indianapolis and Illinois Markets which included 146 stores
Responsibilities:
• Gave seminars on policy and procedure
• Helped write and revise CVS Policy and Procedure Handbook for Pharmacy
• Did in-store training for pharmacists and technicians on many topics including computer
operations, business models to increase and maintain pharmacy clientele, in-store patient
education on health issues and outreach programs in communities to promote healthier living
• Involved in many independent pharmacy acquisitions
• Involved in redesigning independent pharmacy into CVS Pharmacy’s which included prescription work flow models
• Beta-Team in Revco Acquisition it included both computer trouble shooting, policy and procedures responsibilities
Education
St. John’s University Jamaica Queens New York
Bachelor In Pharmacy
May, 1994
Mount St. Mary’s University Emmitsberg, Maryland
Master in Healthcare Administration (GPA 3.5)
December, 2018
Accepted into the MBA program with Project Manager Certificate Mount St Mary’s University
Start date January 2019
Organization Memberships
Maryland Pharmacy Association
American Association of Healthcare Administrative Management Maryland Chapter (AAHAM)
American College of Healthcare Administrators (ACHCA)
American Pharmacy Purchasing Alliance (APPA)
Healthcare Information and Management Systems Society (HIMSS)
References
References are available upon request.
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