David Devore, MBA, SSGB, LBC, SCM
Indian Land, SC 330-***-**** firstname.lastname@example.org linkedin.com/in/dcdevore
Continuous Improvement Manager
Analytical leader with history of planning strategies and implementing both technical and non-technical processes to streamline business operations and facilitate continuous goal achievement while complying with internal and external rules and regulations. Adept at identifying needs and opportunities and leveraging Lean, Six Sigma, Kaizen, and other improvement methodologies to optimize functionality. Extensive hands-on experience designing, developing, and implementing complex training initiatives. Proven ability to effectively contribute to organizational planning by initiating, growing, and maintaining communications and relationships with C-level (CEO, CFO, COO, etc.) leaders.
Areas of Expertise
Strategic Planning / Execution
Lean, Six Sigma, Kaizen, Kanban
Project / Project Portfolio Mgmt.
Certified Scrum Master
TWI: JI, JR, JM
SOPs / SLAs
Team Leadership / Building
Executive Coaching / Mentoring
Value Stream / Process Mapping
A3, 8D, 4D
Training Program Development
Continental – Fort Mill, SC 2012 – Present
Continental Business System Coach for the Americas / Corporate Training Manager
Fulfill all functions of business coach, facilitator, and trainer to HQ offices across the Americas.
oAlign and support strategic and long-range goals by conducting organizational reviews to identify strengths and weaknesses.
oEvaluate operational effectiveness and provide recommendations / proposals based on internal client needs, emerging trends, expansion opportunities, competitive threats, and viability of business partners.
oStreamline operations by developing and executing internal business process improvements.
Establish project / department milestones and goals and ensure alignment with market strategies.
Supervise and mentor teams of up to 25 staff to optimize job performance and project results.
Drive innovation by leading programs that incorporate cutting-edge technology in integrated and mobile systems, data analytics, and experimental development.
Effectively collaborated with executive management team during troubled time in CaMexCa and Canadian market.
Co-developed vision and mission statement, identified and tracked market KPIs, creates strategic initiatives & cascaded projects, and identified critical processes for optimization.
Led implementation of Lean methodologies and cultural change for markets across the Americas.
oAnalyzed market needs, developed method, created training program, and implemented 18-month plan.
oProvided coaching, facilitated multiple projects, and currently continue to support plan.
Analyzed new hire on-boarding needs, crowd-sourced “design-thinking” workshop, and co-led external team to develop functional agnostic prototype through Agile / Scrum methodologies, Kanban, and traditional waterfall project management.
oProject nominated for multiple awards and subsequently adopted in-house for future development.
Self-Employed –Youngstown, OH & Western, NC 2010 – 2012
Advised companies on best practices to enhance operations via interactive development of business strategies, operational techniques, Lean implementations, competency development, and problem-solving.
Provided project portfolio management; delivered coaching and developed internal project managers / teams via structured charters, SMART goals, clear objectives, and standardized / structured reporting.
Implemented continuous improvement by delivering coaching / training on Kaizen / Lean methodologies.
Developed and trained diverse groups; leveraged formal training and hands-on experience to design, develop, and implement complex training programs.
Facilitated development and implementation of cross-departmental processes, SOPs, and documentation for allocation / auditing of two government grants exceeding $2.5M.
•Provided low-cost consulting and process improvement guidance to small businesses in northeast Ohio and Pennsylvania; led projects that reduced costs, streamlined processes, and created growth opportunities.
Auburn Technical Assistance Center / Alabama Technology Network (MEP) –Auburn, AL 2006 – 2010
Consulted and trained manufacturers and small businesses on Lean manufacturing, production principles, Training Within the Industry (TWI), job relations, instructions, methods, safety, and problem-solving.
Improved performance and productivity for companies across multiple industries (automotive, supply chain, and technologies) by up to 30% by delivering classroom and hands-on training, leading Kaizen events, and implementing value-added strategies.
Instructed / co-instructed Lean Certificate Series courses.
•Analyzed training and process improvement methodologies of wire harness manufacturer and assembly company.
oReduced costs / training times and optimized uptime of new hires by developing analytic onboarding practice.
oReviewed manufacturing processes and implemented Lean practices, standardized work, visual management tools, and leaders’ standard work to improve production.
oResolved struggle with initial Company launch; company subsequently aligned and growing steadily.
•Co-authored $80K grant to create multipliers in four key Alabama industries; provided all aspects of TWI: job instruction, methods, and relations.
oLed training, follow-up coaching, and projects to save total of $250K+.
•Implemented Lean methodologies and TWI within a rotorcraft manufacturer.
oFacilitated growth of workforce from 88 to 800 while guiding process improvements and scrap / rework reduction programs.
oEnsured organizational success by training / coaching key multipliers.
Education & Professional Development
Masters of Business Administration - Walden University, Minneapolis, MN
Dual B.S. Sociology & Criminology - Kent State University, Kent, OH
Lean Bronze Certification
Six Sigma Green Belt
Certified Scrum Master
Seven Habits of Highly Effective People - Certified Internal Trainer / Facilitator through Franklin Covey
Certified Business Coaching Specialist - Business Training Institute
Certified TWI: Training Within Industry JI, JR, JM Trainer through the TWI Institute
Military History Development
Army United States National Guard (USNG), E4 - Stow, OH