Graham Smith
**** ****** ****** #*** ****** FL **113 978-***-**** *.*****.*@****.***
Objective
·To use my skills and experience to enhance your customer service and increase annual revenue
Education
FITCHBURG STATE COLLEGE
·Business Administration and Sales
MANAGEMENT
·I have experience as General Manager, Bar Manager and Service Manager for both independently owned establishments and Corporate Casual Dining Establishment
·I have worked my way from an hourly employee to salaried manager
SALES
·I am experienced in up selling and enhancing the guest experience through new item introduction and suggestive selling
LEADERSHIP
· Coming from a management background and having the responsibility of running a million dollar business I possess the indefinable quality employers look for in a leader
Experience
STORE MANAGER ALDI GROCERY MARKET FEBRUARY 2018-PRESENT
·Schedule Employees
·Inventory, Ordering
·Labor Forecasting, Labor Management
·Product Cost
SELF EMPLOYED – MARCH 2015-FEBRUARY 2018
GENERAL MANAGER CHIPOTLE MEXICAN GRILL MARCH 2013-FEBRUARY 2015
·Hire, train staff
·Schedule Employees
·Inventory, Food Order
·Labor Forecasting, Labor Management
·Food Cost
·Creating uniquely empowering restaurant experience for staff and guests
CLASSROOM INSTRUCTOR SEPTEMBER 2011-MARCH 2013
·Teach students on Biomechanics, Nutrition, Human Movement
·Grade, evaluate and score students
·Uphold a nationally accredited standard of education
BARTENDER/SERVER NOT YOUR AVERAGE JOE’S JANUARY 2008-SEPTEMBER 2011
·Take drink/food orders
·Mix Drinks
·Side work duties
BAR/SERVICE MANAGER CHILI’S GRILL AUGUST 2004- JUNE 2007
·Hire, train staff
·Schedule Employees
·Inventory, Food Order
·Labor Forecasting, Labor Management
·Food Cost
GENERAL MANAGER PANNE E. VINO SEPTEMBER 1999-AUGUST 2004
·Hire, train staff
·Schedule Employees
·Inventory, Food Order
·Labor Forecasting, Labor Management
·Food Cost
·Bartend
References Upon Request