Summary of Qualifications:
With more than ** years of extensive experience in Secretarial/Administration/Document Control field.
Excellent in providing secretarial/administrative/Project Assistant/Document Control support for various departments/divisions and resolving a range of administrative problems and inquiries.
Well experienced in processing and control of all project document types to-and-from the Client & PMC on day to day basis in an accurate and timely manner through proper security, storage and retrieval as per the set standard of document control/Quality procedures.
Experienced and trained in Office Management and providing assistance and support to top level and Director of the company. Flexible and keen to learn more and maximize my ability to take on a more challenging role in an organization
Developed the ability to communicate with people at all levels, manage and maintain all kinds of professional administration/secretarial works, fast learner, a good team player, reliable and efficient in dealing with others.
Proven success in establishing/generating programmed reporting system
Work Experiences:
Thales Gulf/Anotech Energy
Qatar Railways Project
Project Management Office
Doha, Qatar
27 May 2018 - Present
Project Assistant reporting to the Delivery Manager
Coordinate with the site installation team for daily reports, weekly reports and progress reports
Maintains tracker of cable management system and coordinate Station/Tunnel requirements
Maintains tracker of devices/materials requisitions and delivery notes
Preparing weekly permit to work (General Permits/CCRM Permits), acquire approval and provide to installation team in order to proceed their task at the station/tunnel/track
Coordinate/support and assist the installation team with their drawings/documents/diagrams requirements
Raised NCR for damage materials/devices in order to provide replacement
Management of correspondence and documents, maintains electronic filing system
Take the initiative to ensure that work processes, procedures and systems are effective and efficient.
Schedule meetings
Coordination with the logistics team for the stations device/material requirements
Cooperation with other members of the project administration team
Performs other duties as required by the team.
Aktor, Larsen & Toubro, Yapi Merkezi, STFA & Al Jaber Engineering Joint Venture (ALYSJ JV) Goldline Metro Project
Qatar Railways Project
Quality Department
Doha, Qatar
November 2014 – 26 May 2018
QA Coordinator reporting to Senior Quality Manager
Establish/generates programmed reporting system - Weekly Reports, Monthly Progress Reports, and Monthly Quality Reports.
Maintain material test register and prepare reports.
Maintain Engineer’s assistant Observation register
Maintain non-conformances (NCR) register Corrective Action Request (CAR), device calibration certificates register and monitor the status by ensuring that issues were addressed by Senior Site Quality Control Engineers before the its due date.
Maintain inspection requests (IRE) registers, monitor the “Right First Time” and failed IRE’s
Coordinate with QC department for compilation of Lesson Learnt presentation and transmit via Aconex.
Upload and transmit via Aconex Document Control System the reports and documents.
Prepares Quality Managers weekly meeting reports.
Promote Quality principles at every opportunity.
Assure that any activity undertaken is compliant with the traceable guiding document.
Laisse with site QC personnel for administration and any quality related issues.
Organize calendar and meeting arrangement.
Provide assistance to the departments’ Senior Quality Manager/Quality Managers and overall admin/secretarial assistance to the QA/QC Department
Driver Management.
Performs other tasks that may be assigned to ensure efficient reporting system for QA/QC department.
Parsons Brinckerhoff
Qatar Railways Project
QHSE Department
Doha, Qatar
July 2012 – 31 October 2014
Executive Assistant (Secondee to Qatar Railways Company) reporting to the QR QHSEE Director
Providing overall administrative support to Qatar Rail QHSE Department; e.g. meeting arrangement, meeting room bookings, etc.
Take the initiative to ensure that work processes, procedures and systems are effective and efficient.
Upload and maintenance of CMS documents onto the QHSE division intranet site.
Coordinate all activities related to Company Management System Document Control procedure.
Maintain an action log arising from QHSE Team meetings/forum, ensuring that they are followed up and dealt with.
Create and distribute agendas and distributes minutes of meetings. Taking and preparing minutes of the meeting.
Provide Executive support for high level meetings including provision of supporting papers and other meeting
materials
Respond to communications and enquiries from internal and external stakeholders in a professional manner.
Prepare/format Company Management System (CMS) documents, processes, procedures, plans, forms etc. according to Quality procedure.
Prepare transmittal of CMS Documents, update CMS log/folders and CMS Intranet page.
Management of correspondence and documents in compliance with the requirements of the document control procedures
Cooperation with other members of the project administration team
Preparation of required correspondence/memos.
Completion of administrative tasks in compliance with the requirements of the Quality Management System
Assist the Administration Manager with the arrangement of transportation and accommodation for Project Team staff on temporary assignment to the Project Office
Support the Project Team as reasonably required by the Administration Manager/direct supervisor
Providing support to QHSE Department for the successful completion of deliverables.
Assist the QHSE Department for collating and preparing of monthly report
Support the Corporate Planning Division for reports and organising workshops
Al Khayyat Trading and Development
Doha, Qatar
February 2012 – July 2012
Document Controller reporting to the Senior Document Controller
Receive document submittal/material submittal from sub-contractors and handles processing
Logging all documents
Track document activities. Track who is doing what, when, where and how. Track the number of individuals reading documents, related user information, date, time and document status (if approve, not approve etc.) This applies to all drawings, submittals etc
Preparing correspondences
Track document revisions. Complete version control. Track all review and revision histories, approval histories, distribution histories and change requests associated with documents.
Responsible for proper filing of all documents
Attends to some other duties assigned from time to time
Hill International
Doha, Qatar
September 2008 – February 15, 2012 – Office Administrator/Personal Assistant reporting to Vice President
September 2007 – August 2008 – Document Control for Private Beach Villa Project reporting to the
Project Manager
November 7, 2005 – August 2007 – Secretary reporting to Senior Vice President
Responsibilities as Secretary/Office Administrator
Handles mobilization process of new appointments
Coordination with the Public Relation Officer for business visas, work visas and residence visas, exit permits, Urban Planning Development Authority Certificate application and other government issues.
Prepare and track NOCs, Exit permits, residence permits in liaison with HR and the company Vice President
Welcome new hirers, ensures that basic working tools (phones, stationery etc) are available and allocation of their seats
Office Assistant and Driver Management to ensure work is produced to a high standard free of errors, whilst limiting duplication of effort and encouraging ownership
Professionally liaise and communicate with other stakeholders groups such as HR, Finance, Ops, Office Managers, BD, etc
Maintains proper and up to date filing system both company correspondence and staffs personal file.
Prepare and distribute notices, agendas, information packets, progress reports, and meeting minutes correctly, professionally and accurately
Preparing of correspondence and memos.
Property lease and insurance certificate co-ordination and logging
Maintain relationships with suppliers and vendors and obtain quotations as required and propose recommendations. Ordering office supplies (for project and office) and gaining necessary approvals. Oversees, coordinates, maintains and/or process purchasing document
Ensuring submittal of all employees’ time sheets on time.
Keeping track of vacation times. Maintaining employee files and employee contracts.
Manages daily administrative operations including establishing work priorities, assists in resolving daily issues related to day to day operations of the project unit/department.
Handles telephone calls, dealing with complex queries and complaints on telephone, by mail and in personand directing / managing the caller and the enquiry in a welcoming, professional and courteous way. Taking accurate messages as necessary
Handles airline booking / hotel booking for employees and visitors
Assists in the preparation of proposal/tender to prospective clients.
Oversees of Office maintenance (repairs/tidiness etc.) and office renovation
Arrangements with IT for Technicians for office equipment maintenance and repair
Coordinating office mail and faxes to be forward to the appropriate parties ensuring that important mail/correspondence are not delayed or missed.
Coordinates department programs, seminars, workshops, travel arrangements, special projects, and/or events for
Attends to any enquiries and handles the front office reception
Performs other duties assigned by superiors from time to time.
Responsibilities as Document Controller:
Prepare correspondence
Upload an unlimited amount of documents in the server where they are easily searched and accessed by employees across the organization
Make sure that all correspondence received from Client, Contractors, and Sub contractors were logged accordingly
Track Document Activities. Complete version control. Track all review and revision histories, approval histories, distribution histories and change requests associated with documents
Track who is doing what, when, where and how. Track the number of individuals reading documents, related user information, date, time and document status (if approve, not approve etc.) This applies to all drawings, submittals etc.
Archive Historical Files. Automatically archive old versions of documents and maintain a secure historical record of all documents
Following the company’s standard operating procedures in submissions of documents.
Ensure that all project documents are well checked and submitted on time prior to the documents submission due date.
Responsible for coordinating with all the project departments in order to assure that all documents are kept in the right place and in the right department file archive.
Responsible for the overall control of all the project documents.
As Personal Assistant:
Provide secretarial support to Vice President
Travel arrangements, including personal travel arrangements, air ticket, entry visa and hotel
Submit insurance and expense claims and follow up
Maintain meeting schedules
Set up appointments
Generate internal and external correspondences (letters/memos)
Organizes company social event
Record keeping of clients/vendors and partners name cards with the help of a name card scanning tool
Performs miscellaneous job-related duties as assigned
November 2004 – November 2005
Crown Trading & Contracting Co. Doha, Qatar
Secretary
Responsibilities:
Coordinate travel and accommodation requirements in connection with others and ensure arrangements are in place.
Filter general information, queries, phone calls and invitations to the General Manager by redirecting such contact as appropriate.
Maintains proper and up to date filing system. Preparing of business correspondence / memos and quotations.
Arrange appointments/meetings for the General Manager.
Preparing invoices. Counter Checking of payment vouchers.
Updating computerized stock inventory - Pioneer Plus Accounting Package.
Meet & greet clients and visitors
Supervise support staff
Performs other related secretarial/accounting jobs assigned from time to time.
January 2004 – November 2004
Bon Appetite Dubai, U.A.E.
Secretary/Supervisor
Responsibilities:
Performs daily routine Secretarial jobs, correspondence, fax, e-mails and others.
Arrange appointments/meetings for the CEO.
Supervise delivery crews.
Preparing weekly purchase orders.
Control the proper delivery of food to various customer’s location
June 2001 – January 2004
Al Hakeem Catering Services, Doha – Qatar
Secretary
Responsibilities:
Preparing business correspondence/memos.
Arrange meetings / appointments for the General Manager/chairman.
Taking down minutes of the meeting / preparing minutes of the meeting.
Preparing purchase orders/purchase requests.
Handles basic accounting works.
Maintain an order and up-to-date filing system for the company
October 2000 – May 2001
One Stop Source Inc. Banawe, Quezon City, Philippines
Warehouse Supervisor
Responsibilities:
Reporting directly to company CEO.
Processing customer’s purchased order
Arrange deliveries of customer’s order both local and provincial (all over Philippines).
Receiving of stock deliveries both local and international.
Supervise Warehouse staffs.
Assists warehouse staffs in conducting physical stock inventories.
Checking movements of stock (slow moving and fast moving items).
Preparing of purchase order for both local and international suppliers.
September 1997– September 2000
One Stop Source, Inc. “Sport Plus” Robinson’s Galleria, Ortigas
Banawe Quezon City, Phil.
Accounting Secretary
Sports Plus is one of the shops operated by One Stop Source Inc.
Responsibilities:
Performs daily office routine secretarial job
Handles reconciliation of the outlet’s daily sales.
Handles Accounts Payables, Receivables and daily bank transactions, both cash and check deposits.
Handles payroll.
Encoding and updating data in the computer by the use of Computerized Accounting System –Quickbooks Accounting.
Preparation of purchase orders and sales invoices.
Conducting outlet stock inventory.
Attends to customer’s complaints.
July - August 1997
Magnon Travel 79 Matutum St., Q.C. Philippines
Secretary
Magnon Travel is a local travel agent dealing with travel arrangement and ticketing.
Responsibilities:
Booking for passengers and taking airline rates
Performs daily routine secretarial job.
May 1997 - June 1997
Flashprint Desktop Publishing Banawe Quezon City, Phil.
Secretary
Flashprint is a printing company dealing with design and printing of any kind of invitation cards, business cards etc.
Responsibilities:
Performs all secretarial jobs for the company.
Customer service.
Telephone Operator.
Assist customers.
General filing and preparing of correspondence.
September 1995 – May 1997
DilimanMart Diliman, Q.C. Philippines
Secretary
Performs all secretarial jobs for the company. Collecting rental payments from tenants. Preparing bank deposit.
January 1994 – September 1995
Balt Towing Services Corumi St., Q.C. Phil.
Receptionist/Secretary
Performs all around secretarial works for the company
May 1993 – January 1994
Calacja 11 Day Care Center Calacja 11, Hamtic Antique Philippines
September 1991 – 1992
Singapore
Saleslady
Education:
Certificate in Business Administration
Cengage Education, Australia
2008
Computer Secretarial
STI College, Systems Technology Institute
Munoz, Quezon City, Philippines
1998
Computer Programming,
STI College, Systems Technology Institute
Munoz, Quezon City, Philippines
1995
Diploma in Agricultural Technology,
University of Antique
Hamtic, Antique, Philippines
1991
Skills:
Proficient in the use of MS-Windows, MS-Office (Word, Excel, PowerPoint & Outlook, Access, Visio), Internet, Email
Well experienced with Accounting Softwares (Peachtree, QuickBooks and Tally)
Proficient in use of Aconex (Document Management System)
Excellent in office administration, organizing and planning skills.
In-depth administrative and document management skills
Excellent interpersonal and teamwork skills.
Ability to analyse and solve problems
Possess cultural awareness, flexible and with sound work ethics.
Well organize, resourceful and efficient.
Able to coordinate well, multi tasks skills, discipline and goal-oriented
Ability to work under pressure with minimal supervision, be able to handle workload with tight deadlines and can work with a wide range of sensitive and confidential issues.
With a strong computer application skills and a self-motivated worker, confident and systematic at work.
Skills in organizing, prioritizing, and scheduling personal workflow.
Keen attention to detail, and quality in work
Holding a valid Qatar driving license
Nationality: Filipino
Date of Birth: 31 July 1972
Seminars & training attended:
Fire Warden Course
Emergency First Aid Plus CPR
ACONEX (Introduction, Advance, Organization and Project Administration)
Personality Development
Award/Recognition:
Star Awardee - Award Recognition Scheme (Parsons Brinckerhoff)