Social Media Customer Service
Resume:
JULIANNA KNOWLES
S K I L L S
Active listening, perseverance, team work, creativity &
problem solving, written & oral communication, time management
Windows & OSX Operating Systems, Microsoft Office – Word, Excel & PowerPoint, Google Drive/Docs, Adobe Photoshop & Illustrator
E XPERIENCE
Assistant Manager Dress Up 11.18-09.19
Visual merchandiser of the Woodstock location, assign and oversee daily tasks for employees, handle customer service issues, keep track of damages/markdowns & send monthly reports, run individual store social media accounts, organize & facilitate inventory counts
E-Commerce Internship Dress Up 05.18-11.18
Posted content for all social media accounts, produce content for social media, product naming & descriptions for website, upload photos & map products through
BigCommerce + Shopify
Sales Associate Dress Up 06.16-11.18
Greet customers, give full experience for shoppers, keep store organized & fully stocked, operate cash wrap
References Available Upon Request
EDUCATION
The King’s Academy Graduated May 2015
Graduated with a 4.0 GPA + a Diploma with Distinction Involved in Beta Club
Kennesaw State University Graduating May 2020
Majoring in Apparel & Textiles
Jeknowles79@
gmail.com
https://www.linkedin.
com/in/julianna-
knowles-776308193/
@juliannaek
Link to other online properties:
Portfolio/Website/Blog
VOLUNTEER
EXPERIENCE OR
LEADERSHIP
High School Varsity Cheerleading
coach for three years. Lead practices,
monitored games, and competitions.
Instilled sense of competition while
also teaching value of teamwork.
Contact this candidate