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Social Media Customer Service

Location:
Woodstock, GA
Posted:
September 28, 2019

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Resume:

JULIANNA KNOWLES

S K I L L S

Active listening, perseverance, team work, creativity &

problem solving, written & oral communication, time management

Windows & OSX Operating Systems, Microsoft Office – Word, Excel & PowerPoint, Google Drive/Docs, Adobe Photoshop & Illustrator

E XPERIENCE

Assistant Manager Dress Up 11.18-09.19

Visual merchandiser of the Woodstock location, assign and oversee daily tasks for employees, handle customer service issues, keep track of damages/markdowns & send monthly reports, run individual store social media accounts, organize & facilitate inventory counts

E-Commerce Internship Dress Up 05.18-11.18

Posted content for all social media accounts, produce content for social media, product naming & descriptions for website, upload photos & map products through

BigCommerce + Shopify

Sales Associate Dress Up 06.16-11.18

Greet customers, give full experience for shoppers, keep store organized & fully stocked, operate cash wrap

References Available Upon Request

EDUCATION

The King’s Academy Graduated May 2015

Graduated with a 4.0 GPA + a Diploma with Distinction Involved in Beta Club

Kennesaw State University Graduating May 2020

Majoring in Apparel & Textiles

Jeknowles79@

gmail.com

404-***-****

https://www.linkedin.

com/in/julianna-

knowles-776308193/

@juliannaek

Link to other online properties:

Portfolio/Website/Blog

VOLUNTEER

EXPERIENCE OR

LEADERSHIP

High School Varsity Cheerleading

coach for three years. Lead practices,

monitored games, and competitions.

Instilled sense of competition while

also teaching value of teamwork.



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