Executive Assistant Customer Service

ABIGAIL R. MARTINEZ

Doha Qatar

Mobile #: +974********

Email: **********@*****.***

Own Visa

Doha Qatar Addres: Al Aziziya

Doha, Qatar

Mobile: +974********

CAREER OBJECTIVES:

Seeking a position in any field for interaction with people from different lifestyle to be of service with an opportunity for advancement in keeping phase with the social and technological evolution and to share my knowledge and skills in highly competitive nature of work.

PERSONAL OBJECTIVES:

To work in a milieu where I can bestow my wisdom and proficiency

To be in an environment where enhancement of personality and self-reliance is natural flowing

WORK EXPERIENCE:

EZDAN HOTEL & SUITES

Accounting Clerk/Admin Assistant

West Bay, Al Dafna Doha, Qatar

October 07, 2008 until October 12, 2018

Jobs Description:

To monitor all the refunds process to the clients based on the reason and the type of payment, along with supporting documents is completed (CASH, CREDIT CARD, BANK TRANSFER)

Follow up with the in-house guest direct payment with the FO or Sales Team versus Bank Transfer

To monitor the payments which received by bank transfer and shown in bank statement and communicate accordingly to the concerned department for posting in guest ledger

Checking the Reimbursement for Paid out / Cash refund

Postdated cheques posting in the due dates as bank statement

Monitor and report the bank returned cheques in guest ledger

Monthly reconciliation for Security Deposit Ledger

Preparing Invoice

Preparing Vacation & Final Settlement payment

ANISSEM & ETNALAG, INC.

Personal Secretary

4/F MG Building, Amorsolo St. Legaspi Village,

Makati City, Philippines

December 01, 2005 – July 31, 2008

Job Description:

Prepare list of clients for database collection conduct inventory of account due for collection

Conduct bank transactions for accounts of clients

Deposit cash collected from bank accounts of clients

Receive calls and entertain clients in the office

Perform generally routine clerical duties to include operation of standard office machines

Inspect various records for completeness and accuracy; arrange and file a variety of materials

FIRST QUADRANT PHIL. INC.

Customer Service

Pagadian Branch

Pagadian City, Philippines

October 13, 2003 – January 20, 2004

Job Description:

Handle incoming calls to customer service

Assist in order entry

Assist in daily receiving updating.

Responsible for follow through to all customers’ calls or inquiries

Perform other related duties incidental to the work described herein.

Deposit Cash & Cheque to the Bank

SAN ROQUE BARANGAY COUNCIL

Clerk

Barangay San Roque,

Zamboanga City, Philippines

January 2002 to October 2003

Job Description:

Prepare communications (Letters, Memorandum, Travel Order, Endorsements, Certification and other related matters) for the Barangay Official and Executive Assistant's perusal and signature.

Preparing Barangay Clearance, Cedula.

Assist in the event of the City as Secretariat; Receive and Make Telephone calls for Official Business.

Attend to the needs of Barangay Officials, employees and constituents coming in the City Mayor’s

Office.

EDUCATIONAL ATTAINMENT:

BACHELOR OF SCIENCE IN COMMERCE

Major in ECONOMICS

ZAMBOANGA A.E. COLLEGES

Zamboanga City, Philippines

April 02, 2000

LIVE-IN CAREGIVER SKILLS DEVELOPMENT PROGRAM

VGB Center for Training and Development Corporation Quezon City, Philippines

JUNE 06, 2000 TO DECEMBER 06, 2000

PERSONAL CIRCUMSTANCES:

Date of Birth : June 14, 1980

Place of birth : Zamboanga City

Sex : Female

Civil Status : Married

Citizenship : Filipino

AFFILIATED ORGANIZATION:

ECONOMICS ORGANIZATION

Board of Director

1999-2000

TRAININGS/SEMINARS ATTENDED:

OFFICE JOB TRAINING WORKSHOP

Zamboanga Bureau of Lands

December 8, 1999-March 2, 2000

I hereby certify that the above information is true and correct to the best of my knowledge, belief and ability.

Contact this candidate