Employee Relations Personal Assistant
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
Name : Chwayita Zikhona
Surname : Busakwe
Home Address : Room5 Block C Silver Ridge Building
Klein Street
Louis Trichardt, 0920
Date of birth : 26/10/1991
Id number : 911**********
Gender : Female
Race : Black
Nationality : South African
Languages :English,isiXhosa,IsiZulu,Afrikaans,Sesotho,Setswana, Sepedi
Cell phone number : 062*******/ 071*******
Email address : *****************@*****.***/*************@*****.***
. HIGH SCHOOL EDUCATION
Last school attended : Aliwal North High School
Year : 2009
Highest standard passed : Grade 12
Subjects passed : English, Afrikaans, Mathematical Literacy, Life
Orientation, Geography, History, Tourism
WORK EXPERIENCE
Company : LIPCO Law for All
Branch : Pretoria
Occupation : Sales Administrator & Complaints Analyst
Period : 01 March 2016 – 30 Nov 2018
DUTIES
Provide high-quality advice and support to management on daily employee relations and performance management issues
Completion of Company property(including company cars) register and inspections for OM reporting purposes
Ensure spot-checks/ quality checks are done daily of all client administration staff
Handle client queries telephonically
Ensure the manual for department is continuously updated
Sales Reports( weekly and monthly)
Data Capturing
Taking of minutes
Completion of requisitions
Stand in for Manager, Business Administration or Team Leaders during absence.
Assist with HR documents and requests from National HR
Capture and Investigate internal complaints for our offices nationally.
Assist with Walk- In clients
PREVIOUS WORK EXPERIENCE
Company : The Foschini Group
Branch : Cape Town
Occupation : Sales & Customer Service Agent
Period : 09 September 2013 – 29 February 2016
DUTIES
Telephonic liaison with customers regarding queries with their accounts and the airtime
Telemarketing the One 2 One MTN airtime to the Foschini Group customers within 18 branches
Achieve all productively standards within the department
Telephonically updating and capturing customers current details on the system ( multitasking)
Always maintained Quality Assessment standards of 100% on all assessments conducted
PREVIOUS WORK EXPERIENCE
Company : Goodwood Magistrates Court
Branch : Cape Town
Occupation : Admin Assistant/Personal Assistant
Year : 01 June 2015 –01 December 2015
DUTIES:
Assisting the Prosecutor draw up the Court Roll
Photocopying, faxing
Take phone calls from attorneys when the Prosecutor is in court
Run errands for Prosecutor and Interpreters
PERSONAL SKILLS AND QUALITIES
Ability to work independently and with team
Ability to work effectively and efficiently under pressure
Reliability and time management; hard working
Good communication skills and interpersonal skills
Computer Literate (Microsoft word, Excel, Power Point and Outlook)
Knowledge and understanding of the legal framework
Excellent telephone etiquette
Organizing skills, Leadership skills
REFERENCE
1.Mr. Bob Khuzwayo (Sales Manager)081*******
2.Ms. Nwabisa Makinana ( Office Management) 073*******
LIPCO Law for All
2. Vanesa Titus
The Foschini Group
One2One Supervisor
3. King Gubuza
LACAP
Secretary
4. Lindiswa Joni
Goodwood Magistrates Court
Prosecutor
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