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Customer Service Manager

Location:
Odessa, Odessa Oblast, Ukraine
Posted:
September 28, 2019

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Resume:

Hello, my name is Oleksandr Zarichanskyi. I am ** years old. I’m from Ukraine. I’ve SSN and USA bank account.

I would like to offer my candidacy for work in your company. I have experience like H2B worker in the USA.

After finishing work in American companies, I received positive characteristics (references).

Here is information about the companies where I worked during my stay in the United States:

Trident Seafoods Corp, 5303 Shilshole ave NW, Seattle, Washington, 98107-4000, USA

6/30/2018 – 08/25/2018

Seafood processor.

I worked on the line, in the warehouse, in a large refrigerator and freezer. I can lift up heavy objects (to 75 lbs). In some weeks, work reached 100 hours a week, 16 hours a day.

Six Flags Great Adventure LLC, 1 Six Flags Boulevard, Jackson NJ, 08527, USA

08/28/2018 - 11/12/2018

Food department. I have experience in customer service at this place of work. I worked as a cook, served customers on the line, cashier, worked in a warehouse. On some days, work reached 16 hours a day.

I worked in more than 10 different restaurants with different menus.

Grannys chiken

Johnny rockets

Johnny Rockets Nitro Pizza

Yum yum café and etc.

Duties:

- Customer service on line;

- Acceptance of the order and organization of its issuance;

- Cooking: Chicken Tenders (Strips), Fried Chicken, French Fries, Hamburgers, Pizza, Hot Dogs, Fish & Chips, - - Onion Rings, Salads, Wraps, Drinks, Desserts;

- Provision of everything necessary for the restaurant (preparations, products, drinks, sauces, napkins, etc.);

- Work on register;

I know the standards of service in American fast food restaurants, I attended a training course on the sale of alcohol.

Before working in the USA, I worked in the restaurant business in Ukraine for more than 10 years as a restaurant manager.

- Creating a menu in conjunction with the chef.

- Search and training (education) of personnel.

- Organization and control of a huge restaurant (staff up to 80 people, up to 18 banquets per day).

- Planning of financial and economic activities.

- Work with counterparties (suppliers, etc.)

Achievements:

- Improved quality of service for restaurant guests.

- Leading positions in banquets in the region.

- Increase financial results.

- Award "Best Restaurant of Odessa"

At the end of the period of work allotted to me, I received a letter of thanks (Reference) from the company.

In 2001-2006, I studied at Odessa National University of Economics and I have a Master Degree.

I also have experience working on a forklift.

I am available for any job.

Kind regards, O. Zarichanskyi!



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