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Accounting Customer Service

Indio, California, United States
September 27, 2019

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Amparo Cuddy

Indio, CA 818-***-****


Account Payable/Receivable

Payroll Processing

Discrepancies Research

Invoice Research

Account Adjustments

Account Reconciliation

Bank Reconciliation

Journal Entries

Customer Service

Customer Invoices

Cash Application

Internal Control


Air-Sea Forwarders, Inc. – Inglewood, CA 1985-2018

Freight Forwarder provider of air /ocean import/export worldwide with several gateways nationwide.

Accounting Supervisor: 2014-2018

30 year plus company employee, well versed in coordinating efforts with management to achieve operations and financial goals. Skilled in priority, multitasking and adhering to internal accounting control guidelines.

Supervised accounting department personal: attendance, training and monitored deadline.

Oversaw daily bank balance (prior day and current day). Checked for unknown debits and credits on

the account.

Processed payments by wire transfer to our international and domestic customers.

Prepared the month end balance.

Assisted the CFO with payroll process (ADP) such as hire employee/termination, change of salaries,

manual checks, commissions, timecards, personal information.

Input new customers into the accounting system. Input payment terms and credit limits.

Checked vendor statements for accuracy and resolved issues. Processed adjustments.

Applied income/losses/expenses to proper general ledger account.

Accounting Collection Clerk: 1987-2014

Collected funds and kept accounts current. Researched discrepancies, applied payments, effected payments to customer in a timely manner.

•Collection of funds from customers. Followed up with customers via e-mail regarding past due invoices.

Prepared statements for monthly collection.

Researched discrepancies when applying cash.

Applied daily ACH, wire transfer payment to account receivable.

Recorded income/losses to the proper general ledger account.

Checked customer invoice for accuracy and process payment promptly.

Contact customers to resolve problems and provide information.

Administrative Clerk: 1985 - 1987

Maintained documentation in proper organizational folders and filed properly. Creation of invoices in the accounting system. Answered phones.

Assembled air export consolidation documents and accounting set. Filed documents.

Calculated profit/loss share due customer.

Followed customer’s agreement when calculating profit-share.

Approved customer invoices for payment. Checked for accuracy of charges.

Generated customer invoices into the accounting system.


BA in Social Communication – University of Helio Alonso, Rio de Janeiro, Brazil 1


Monica Villavicencio – CFO – Air-Sea Forwarders, Inc. 310-***-**** Ext #: 1601

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