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Administrative Assistant Sales

Location:
Saint Paul, MN
Posted:
September 27, 2019

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Resume:

LORING EYO

EAGAN, MN

952-***-****

E-MAIL: adagre@r.postjobfree.com

Professional Summary

Professional senior administrative support with extensive years of experience working in fast-paced environments demanding strong organizational, technical and interpersonal skills with a commitment to superior customer service. Effective in multitasking, attentive to details, as well as successful in meeting deadlines for completing projects.

Strengths

Detail oriented and ability to mufti-task effectively

Possess superior verbal and written communication skills

Possess advanced management and organizational skills

Proficient in customer service/negotiation skills

Proficient in Microsoft 2013 Word, Excel, PowerPoint, Visio, Access, Publisher, Outlook, Adobe Reader XI, SAP software, SWIFT accounting software, Share Point, Lotus Notes 6.5, Campus, Schoology, & Preschool, Microsoft Dynamics GP, Microsoft Dynamics CRM database, Microsoft eOne, Replicon, Sales Force, etc.

Type 65-70 wpm

Professional Experience

November 2018 – Current Prime Therapeutics

Clinical Review Technician

Review criteria to determine if the request can be approved

Accurately enter Prior Authorization in claims system to ensure appropriate claims will adjudicate

Respond to completed requests by creating written communication of the clinical outcome to the member and the member’s physician within client specific turnaround times

Research and respond to calls and emails

Perform outreach to pharmacies and physician’s offices related to the department process across multiple clients to obtain all necessary information related to UM requests, including occasional member assistance

Provide all relevant clinical information specific to a UM request to a department Pharmacist and the Physician

Manage work queue and volumes to meet client specific turnaround times

June 2018 – October 2018 Voca (Thomson Reuters)

Sales Assistant/Trial Admin

Created product registration keys for the sales force to help drive usage of products for both new and existing customers.

Performed administrative duties that required strong communication skills, problem solving skills, and technical ability to work with internal and external customers

Assisted with demo requests that enabled the customer make an informed decision regarding to buy product

December 2017 – January 2018 Opusing LLC (Cargill)

Sales Operations Specialist

Provided assistance to global sales team by preparing proposals, auditing pricing, and processing new orders which included monitoring daily cash receipts to ensure payment terms are met by using tools like Microsoft Excel, Microsoft Dynamics CRM database, Microsoft Dynamics GP, Access, etc.

Created, revised, and distributed license files to fill new orders, upgrades, or demo requests

Deleted activations and ensured that licenses were issued in a secure manner to protect organization’s IP and maintained customer’s website access. Updated Microsoft Dynamics CRM database as needed when distributing licenses, by monitoring license time bombs and working with customers to get license(s) updated upon contract renewal

Ordered software from third party suppliers (Microsoft, eOne, etc.) to fill new orders and software enhancement renewals

Analyzed repeat orders in Microsoft Dynamics GP to license files to ensure accuracy in billing.

Provided information to account executives and resellers renewal processes, daily cash receipts and updated contracts in CRM when paid

Created, updated, and tracked all projects in Replicon

May 2017 - June 2017 Prostaff (Questar Assessment)

QC Operator

Inspected, edited, scanned, and printed assessments

Prepared and packed assessment kits for shipping

Provided quality control to scanned and edited documents to be sent to next phase

October 2016 – December 2016 Kelly Services (Blue Cross Blue Shield MN)

Sales Support Analyst (Contract)

Entered small group applications into Sales Force database

Analyzed and audited and information in various databases like Excel and Access

Used Sales Force and Access to manage and adjust clients’ accounts

November 2015 – May 2016 St. Paul Public Schools

Clerk 3

Organized and prepared complex documents that required the integration of multiple software applications

Prepared detailed reports, invoices, letters, newsletters, memos, PowerPoint presentations, Excel spreadsheets, etc.

Managed information on website by adding or creating content, links, and or videos on website

Provided Individual Growth and Development Indicators (IGDIs) reports to teachers and staff

Submitted tabulated grades and progress reports to coaches and teachers

Registered, enrolled, and tracked attendance of participants for courses created online

March 2013 – May 2015 Minnesota Department of Health

Office Administrative Specialist Principal

Scheduled, managed, and arranged meetings, conferences, travel for staff, internal and external partners, and clients

Maintained records of management systems

Resolved issues or complaints regarding grantees or the community in diverse populations

Created and edited various documents using Share Point

On boarded new-hires and contractors

Processed expense reports, check requests, invoices, and other miscellaneous forms for payment

Coordinated events which includes registration, securing event spaces and caterers, hosting, and managing day of event operations

Engaged with grantees and community events and other projects as assigned

Created, analyzed, and edited proposals and contracts for grantees and vendors

Collaborated with advisory committee, planning team committee, and stakeholders for effective center engagement

October 2011 – December 2011 Kelly Services (Blue Cross Blue Shield MN)

Executive Assistant (Contract)

Scheduled appointments, managed arrangements for meetings, conferences, and travel

Maintained records of management systems

Processed expense reports, invoices, and check requests

January 2010 – April 2010 Ewings Associates (UnitedHealth Group)

Administrative Assistant (Contract)

Organized and prepared complex documents that required the integration of multiple software applications such as creating and editing documents using Share Point

Served as a liaison in operational issues and resolution of day-to-day administrative tasks

November 2005 – September 2008 Blue Cross Blue Shield MN

Administrative Assistant III

Scheduled appointments, managed arrangements for meetings, conferences, and travel

Prepared detailed reports, invoices, letters, memos, financial statements, PowerPoint presentations, spreadsheets, etc.

Organized and prepared complex documents that required the integration of multiple software applications

Provided on boarding of new-hires & contractors

Facilitated and coordinated moves for the department, management, new hires, and contractors

Created and negotiated proposals and contracts with internal and external vendors

Served as a liaison in operational issues and resolution of day-to-day administrative tasks

Provided general office duties: ordered supplies and maintained the records of management systems

Processed expense reports, invoices, and check requests

Developed reports and monitored costs for annual budget

Education

June 2013 Cardinal Stritch University

Attained a degree in Bachelor of Science in Business Management

Attained a certificate in HR



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