Store Manager Customer Service

Veronica Perez

**** ******* ****** *******, **•361-***-****•***************@*****.***

OBJECTIVE

To obtain a managerial positon to utilize my skills with opportunities for advancement SKILLS

Excellent interpersonal skills

Critical thinking and problem solving skills

Reliable and Flexible

Excellent time management skills

Works well under duress

Able to process and apply new skills quickly.

EXPERIENCE

Store Manager Oct.2004-2018

Stripes, Corpus Christi, TX

Build efficient employee schedules

Monitor cash over/short, inventory shrinkage, and drive offs daily.

Supervise, and discipline all store employees according to company policy.

Implement and enforce established daily operating procedures including to ensure store is cle adequately stocked, organized, and well kept.

Assist in the recruiting of, recommend for hire, and train, positive individuals to

become members of the Stripes Team, ensuring excellent customer service.

Resolve customer complaints, in a timely and professional manner.

Basic data entry into enterprise system

Landscaper Mar. 2003- Oct.2

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Store Manager Oct.2004-2018

Stripes, Corpus Christi, TX

Build efficient employee schedules

Monitor cash over/short, inventory shrinkage, and drive offs daily.

Supervise, and discipline all store employees according to company policy.

Implement and enforce established daily operating procedures including to ensure store is cle adequately stocked, organized, and well kept.

Assist in the recruiting of, recommend for hire, and train, positive individuals to

become members of the Stripes Team, ensuring excellent customer service.

Resolve customer complaints, in a timely and professional manner.

Basic data entry into enterprise system

Landscaper Mar. 2003- Oct.2

Robs lawn service, Corpus Christi, TX

Cut lawn using hand, power or riding mower and trim and edge around walks, flower beds

Cut down tree limbs that are posing a danger.

Trim shrubs and pull weeds.

Rake, mulch, and prune the grounds as needed.

EDUCATION

Miller High school

GED

REFERENCES

Upon Request

2

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