Administrative Assistant Customer Service

Janet Noller

Hudson, FL 303-***-**** ***********@*****.***

ADMINISTRATIVE PROFESSIONAL

Skills & Abilities

Management

· With outstanding professional and organizational skills the ability to develop events that are truly memorable. Assisting the professional as well as the novice in planning large parties to intimate dinners streamlining the event for continued success. Communications

· Communicate with clients on an as needed basis making sure they are aware of how their special event is progressing in my relationships with the various vendors to complete the task of scheduling time frames for their needs especially on the day of the planned event. Recent Experience

Event Coordinator / Assistant Office Manager 2014-2018 St. Joan of Arc Catholic Church, Arvada, CO

Assist parishioners and customers with special events

Database management

Promote our facility as well as outside venues

Prepared confidential documents for the Archdiocese of Denver

Events of up to 800 people

Coordinated venue room set up, bar set up, food, music, decorations and any other special requests by clients

Metro Brokers 2008-2013

Administrative Assistant

Excelled in role requiring the ability to handle a variety of administrative tasks and resolve customer issues with expediency.

Met security requirements to handle highly confidential documents

Demonstrated proficiencies in phone system and front-desk reception within a high- volume environment

Researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts

Assisted new employees with paperwork and answered questions relating to benefits.

Led streamlining of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

·Consistently received special recognition by management and staff for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team- player attitude

Served as first point of contact for incoming calls and visitors to the main administrative office. Efficiently operated switchboard and provided prompt, courteous and knowledgeable assistance

Star Promotions & Marketing 2001-2008

President

Owner of successful promotions and marketing company for name brand spirits

Recruited, hired and trained professional models for spirit and beer promotions throughout the state of Colorado

Managed a contract staff of 50

Payroll administration

Organized and maintained operational supplies for multiple national suppliers

Communication with high level executives and scheduling meetings for high profile accounts

Clients included:

Guinness Beer

Stolichnaya Vodka

Sauza Tequila

20 National Major Brands

Education

AA in Business

Barnes Business College, Denver Colorado

Office Skills:

MS Office Suite * Records Management Data Base * Windows Vista/XP

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