Knowledgeable about maintaining organized inventories and handling custodial requirements of Pulbic buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Diligen Personable Janitor and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Reliable Warehouse professional offering 19+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Proactive Warehouse Associate recognized for 19 years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 45 pounds at once. Skilled at working efficiently, correctly and quickly. Diligent Warehouse Associate offering 19 years of comprehensive experience working as Warehouse Associate in Waldorf area. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual, focused and able to lift up to 45 pounds. Abile to communicate with customers and at all organizational levels.
Janitorial Worker, 02/2014 to Current
PinPoint Cleaning Service – New Carollton, MD
Cleaned, vacuumed and dusted all areas of work building to maintain organized, professional appearance for employees and clients.
Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests. Used approved cleaning products on various surfaces, including sprays and liquids to reduce bacterial P S
growth and prevent spread of viruses.
Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness. Supervised supplies in inventory, including paper and liquid products and submitted lists to supervisor for items requiring immediate reorder.
Established and maintained clean and comfortable environments in work buildings by vacuuming, cleaning windows and dusting.
Maintained optimal supply levels to meet daily and special cleaning needs. Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency. Assisted with special facility events by preparing rooms, installing decorations and transporting supplies. Wiped down tabletops, chairs and condiment containers. Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls. Dusted all furniture and fixtures thoroughly and carefully. Customer Service Associate Front End, 02/2012 to 01/2014 HomeDepot – Upper Marlboro, MD
Researched and resolved account discrepancies.
Set up, tested and balanced registers for front-end employees. Prepared bank deposits and corporate cash shipments. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Performed research to collect and record [Type] data. Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Protected purchase items with proper bagging and wrapping to prevent damage. Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Kept on top of changes to store products and promotions to maintain strong sales. Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
Approached browsing customers to initiate conversations to determine buying preferences. Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
Answered customer questions regarding merchandise and pricing. Greeted customers, helped locate merchandise and suggested suitable options. Balanced and organized cash register by handling cash, counting change and storing coupons. Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Shipping And Receiving Clerk, 04/1992 to 11/2011
Tasco,Inc. – Waldorf, MD
Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
Coordinated efficient storage areas to optimize materials movements and minimize labor hours. Received incoming shipments, compared contents against associated records and transmitted to proper department.
Handled high-volume paperwork and collaborated with Order Processing department to resolve invoicing and shipping problems.
Orchestrated efficient routing by producing accurate shipping documentation and package labels. Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Operated equipment such as forklifts and balers in safe manner. Worked with vendors to schedule more than 4 daily pickups and 40 weekly deliveries. Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
Compared shipping orders and invoices against contents received to verify accuracy. Communicated with carrier representatives, arranging for special deliveries and shipment receipts. Packed, secured, labeled and applied postage to materials to prepare items for shipment. Moved shipment materials to and from designated areas using lift and hand trucks. Compared shipments received with purchase orders to cross-reference goods ordered with goods received. Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction. Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds. Checked packages and merchandise for damage and quickly notified vendors to request replacements. Alternated goods in inventory by observing “first in, first out” approach to keep shelves organized and properly stocked.
Prepared 85-100 orders per day by placing items listed on packing list in boxes. Managed timely and effective replacement of damaged or missing products. Removed all debris and packaging from boxes and separated for recycling or disposal. Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Completed physical inventory counts each month .
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
High School Diploma
Thomas Stone High School - Waldorf, MD