Customer Service Medical

Victoria K. Grammont

*** **** ***** **. *******@*****.***

Pahrump, NV 89048 775-***-****

Highlights of Qualification

Receptionist Answering Phones

Making Appointments Filing

Customer Service Fax/Printer/Copier

Medical Billing CPR Certification

Employment History

Patient Account Representative II

Consolidate Business Office-Valley Health Systems Las Vegas, NV 2014-2019

Customer service. Process commercial primary and

secondary medical claims for billing. Calculated discounts

and applied to accounts. Collection on selected insurances,

field patient phone calls, process patient payments,

process correspondence, maintain patient database

with outside vendor,

Medical Office Receptionist

Death Valley Health Center Shoshone, CA 2013-2014

Schedule patients, manage patient charts,

collect patient payments, maintain medical records,

process referrals, triage patients.

Patient Access Services

Sturgis Hospital Sturgis, MI 2012-2013

Register patients, verify insurance, collect patient

demographics, and collect patient co-pays.

Medical Records Clerk

Jasper Research Clinic Kalamazoo, MI 2012-2013

Data entry, maintain chain of custody of patient

medical records.

Field Reviewer

Outcomes Health Information Solutions Alpharetta, GA 2012-2013

Access selected patient medical records, scan records,

upload records to secure website.

Insurance Verification Specialist

Accretive Health Inc. Kalamazoo, MI 2007-2009

Pre-register surgical patients, verify insurance and

benefits, collect patient co-pays and co-insurance.

Patient Access-Registration

Cameron Memorial Hospital Angola, IN 2004-2007

Register patients, collect patient demographics,

pre-register outpatients, collect patient payments and

co-pays, and maintain ER medical records.

Systems Analyst

Perot Systems Inc. Henderson, NV 1989-2004

Back-up computer system, generate financial reports,

process payroll, enter patient charges via 10-key.

Education

Glen Oaks Community College, Centreville, MI 2010-2012

Associate of Applied Science in Allied Health Degree

Medical Administration Specialist Certificate

University of Nevada, Las Vegas, NV Anthropology/Archaeology

Olivet College, Olivet, MI Liberal Arts

Affiliations

Las Vegas Hawaiian Civic Club Charter Member

Phi Theta Kappa Honor Society

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