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Manager Project

Hyderabad, Telangana, India
September 27, 2019

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Certified Management Professional with extensive knowledge and experience in implementing various Information Technology Solutions, proven expertise in business development and client partnerships, a trailblazer in creating strategic solutions and driving cost effective initiatives. A result-oriented individual with strong customer service attitude, exceptional organizational ability and win-win negotiation skills. Strengths and Expertise from Sixteen years of experience creating business opportunities and working with fortune 61 clients (Johnson & Johnson, Bank of America, PepsiCo, Pfizer) include:

• Business/Client Relationship • Project Planning & Execution • Consultative Selling

• P&L Management • Service Delivery & Support • Marketing & Sales Strategies

• Procurement & Vendor Management • Quality & Compliance • RFP & RFI responses

• Resource & Cost Management • Organizational Governance • IT Operations EDUCATION

Bachelor of Technology, Indian Institute of Technology (IIT), Madras CERTIFICATIONS AND TRAININGS

• Project Management Professional (PMP)

• ITIL Foundation for Service Management

• Six Sigma Lean & DFSS

• Six Sigma Green Belt


Entrepreneur/Business Owner, NJ 01/14 – till date

Create and develop new companies from scratch, organic growth of business assets, growth by merger and acquisitions:

§ Develop new client relationships and full-fill resource requirements

§ Manage talent acquisition, recruitment and staffing services

§ Oversee daily operations, AR, AP, sales and costs of a small business

§ Raise capital for acquisitions and business development

§ Generate periodic reports and manage investor expectations

§ Negotiate with vendors and service providers on existing deals and new services Photon Infotech, NJ 10/13 – 12/13

Role: Account Manager

Manage client relationship with east coast clients (Estee Lauder, Loreal, Merck) and develop customized products:

§ Delivery and new opportunity mining within all the accounts

§ Bottom line accountability for revenues and joint responsibility for other key metrics

§ Ensure gross margin, bulge mix and attrition rates are maintained with the Solution Centers

§ Manage all current opportunities and work on new business with client managers

§ Contract negotiations, RFP’s and collections for all accounts in the portfolio

§ Scheduling and running the executive dashboard meetings across projects for stakeholders Cognizant Technology Solutions

Client: Johnson & Johnson, NJ 10/10 – 10/13

Role: Account Manager

Responsible for over $10MM of revenue of three portfolios including Commercial Sales, Professional Education and IT Shared Services

§ Identify and pursue new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business. Individually closed opportunities worth more than $5.5MM e-mail:


§ Participate in new business pitches, build presentations and respond to RFIs/RFPs. Authored & Co-Authored detailed proposal responses for opportunities worth more than $35MM

§ P&L responsibilities including forecasting, profitability monitoring and reporting, and end-of-month reconciliation

§ Author and administer SOWs, addendums and other contract documents. Obtain timely approvals from business, finance and procurement

§ Attend client Quarterly Business Review (QBR) meetings and present portfolio’s current status & performance, value additions and account road map

§ Align with client’s global business strategy and provide multiple solutions that meet all the requirements

§ Partner with product vendors and facilitate client with cost effective and compelling delivery models

§ Work closely with horizontal heads & alliance leads and develop scope of effort, resource plans and cost estimates for all initiatives

§ Work closely with Client Partner and Business Unit head to develop quarterly and yearly goals of the account Cognizant Technology Solutions

Client: Advanced Sterilization Products, a J&J company, CA 07/10 – 10/10 Role: Senior Manager – Projects

Carry out a detailed analysis of the client's entire IT Business and develop a Work Product model to optimize project streams and support teams leveraging Global Services processes and governance structure

§ Review current resourcing model, IT inventory, technology stack and application support requirements

§ Interview and interact with IT managers & Leads and capture business support & maintenance costs

§ Analyze application support metrics & reports and perform gap analysis

§ Develop ‘To-Be’ work product models through optimization of current support framework and effective resource utilization methods

§ Recommend improvements to existing process flows, approval systems, SOPs and support structure

§ Propose Business as Usual metrics, SLAs and resource utilization goals

§ Develop transition plan, delivery plan and risk/issues matrix with mitigation strategies

§ Adhere to J&J’s Global Services value pillar matrix Bank of America, NJ 04/10 – 07/10

Role: Sr. Project Manager

Integrate banking (BAC) & brokerage systems (MyMerrill) and facilitate clients with a common platform to provide immediate/real-time money movement capabilities

§ Manage enhancement projects associated with Move Money initiative within GWM organization

§ Develop project plans for Dress Rehearsal releases and manage the array of activities executed by multiple teams

§ Review and update milestones of SLDC for different projects associated with asset conversion

§ Work with test managers to review and facilitate data requirements for various account type relationships/scenarios

§ Review System Requirement Specifications (SRS), High Level and Low Design deliverables with various stakeholders and obtain sign-off to initiate code changes

PepsiCo, NY 06/09 – 03/10

Role: Project Manager

Manage new project initiatives of Business + Information Solutions (BIS), a global IT division of PepsiCo and support Corporate Systems business group

§ Manage concurrent projects driven by pursuit, function funded and new product launch

§ Develop use cases, flow charts and process flow diagrams to demonstrate functionality to the business

§ Review RFPs and assist management in selecting external vendor

§ Schedule and chair monthly meetings with key business contacts and senior management to provide status updates

§ Conduct stage gate meetings for respective Project Life-Cycle Methodology (PLM) phases. Create and acquire sign- off on all relevant deliverables from intended stakeholders Pfizer, CT 10/07 – 05/09

Role: Business Manager

Develop strategic, customized and cost effective IT solutions and manage delivery of application development, infrastructure management and support of R&D applications (Budget: $9MM; Teams: Infosys, Satyam, CTS, and TCS)

§ Create delivery models for different portfolios leveraging SAMS (Shared Application Management Services) onsite/ offshore services model

§ Gather requirements from business, architects and technical team to provide cost estimates for all required shared services



§ Work with Vendor Management, review RFI/RFP/RFQ’s and facilitate vendor selection based on portfolio rationalization

§ Manage multiple transition and new application delivery projects working with vendor transition managers, portfolio managers and support managers

§ Review SOW and Change Orders submitted by the vendor partners

§ Present weekly & monthly portfolio reports to all stakeholders and review application performance and SLAs

§ Create monthly financial reports for business and review accruals and actual cost incurred Pfizer, CT 03/07 – 09/07

Role: Project Manager

Serve as a shared Project Manager for two groups in the same portfolio. Manage and execute in-house developed applications, environment migrations and application change controls

§ Manage project, resources, cost and schedule using iPM Project Schedule

§ Update PMO with project milestones, achievements, and provide CPI & SPI data on a regular basis

§ Install third-party vendor products (COTS), test and coordinate UAT with business

§ Responsible for iSLC documentation and all project deliverables including updates to CMDB

§ Develop Compliance Impact and Risk Analysis (CIRA) and IPP Levels (Confidentiality, Integrity and Availability) for all commercial-of-the-shelf (COTS) and in-house developed products following Information Protection Management Guidelines (IPMG)

§ Obtain existing license information and future user requirements, negotiate deals with external vendors and provide strategic plans to management on license consolidation Pfizer, CT 09/05 – 02/07

Role: Release Manager

At PGRDi-WTE actively involved in building ITIL based Change, Release and Configuration management framework. Facilitate release planning and deployment related activities for 75 initiatives

§ Work with project managers and tech leads to facilitate deployments on test, stage and production environments

§ Conduct application release meetings with tech leads and project stakeholders. Capture all tasks to be executed for the release in the deployment schedule and update the same on a regular basis

§ Perform the role of ‘Change Authorizer’ on behalf of Change Advisory Board

§ Instrumental in enhancement of change, release and configuration management processes, SOP’s and WI’s

§ Train newly hired release, change and configuration managers Americaninfoserv, NJ 05/03 – 09/05

Role: Business Development Manager

Responsible for identifying growth opportunities, developing new client relationships and establishing alliances with vendor partners

§ Generate sales leads by reaching out to account managers and demonstrating IT consulting services offered by the company

§ Manage relationship with current clients, understand their business needs and support their business strategies

§ Negotiate bill rates, contractual terms and draft agreements & purchase orders

§ Evaluate vendor partner capabilities and identify synergy opportunities to work in a collaborated environment TECHNICAL SKILLS

Microsoft Office Suite (Project, Excel, Word, Power Point, Visio, Outlook,OneNote, OCS), Adobe Solutions, BO Business Intelligence, HP (Service Manager, Service Center), Borland (CaliberRM, StarTeam), IBM ClearQuest, CA Clarity, Remedy ITSM, ServiceNow


SAP, Java, J2EE, C#, .Net, ASP, VB, XML, PHP, API, RSS, Flex, WebLogic, Tomcat, Apache, Webmethods, IIS, Citrix Server, SOA, SAS, DMS, Oracle DB, SQL DB, MySQL, Topaz, Hedgehog, Sitescope, Business Objects, Informatica, Composite, Documentum, Plumtree, eRoom, Wiki, Sharepoint, Drupal, ColdFusion, Vignette, Unix, Linux

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