Web Developer Analyst

Objective

Highly motivated, goal-driven professional with overall experience of 7.6 years in Banking & Financial domain. Experienced Business Analyst with 5 years in successfully delivering projects for Banking & Financial clients. Have improved productivity across projects via process changes, customization, development, and implementation procedures.

Professional Summary

Over 5 years of rich, end-to-end Business Analysis experience in the Banking & Financial industries; expertise in full software life-cycle implementation, upgrades, production support, rollout & enhancement from business analysis, testing, cut-over & migration, go-live assistance till post implementation support. Excellence in designing solutions for wide range of market for the client American Express. Proficiency in working across multiple markets in EMEA and LAC regions of American Express. Expert understanding of SDLC processes and Agile flavored development methodologies (Waterfall, Scrum, Agile Framework). Proficiency in SQL language.

Proficiency in creating analysis artifacts like Business Requirement Document (BRD), Functional / Non-Functional Specification documents, Software Requirement Specification (SRS). Expertise in Agile methodologies and worked closely with Product Owners / Scrum Masters and Business to define the scope of a project and assisting Product Owners with Backlog grooming, creation of User Stories and their prioritization. Expertise in developing Use cases and Traceability matrices. Proficient with tools such as Rally and JIRA for Backlog management. Expertise in performing GAP/ impact analysis. Experience with performing end-to-end testing in validating requirements, formulating Test plans and Test case scenarios, executing Test scripts to support quality deliverables and in conducting SIT and UAT. Well versed with HP Quality Center. Facilitated JAD sessions and Brainstorming sessions between IT team and the Business. Participated in Workflow Analysis.

Experience

Senior Business Analyst Consultant 09/2017 to 10/2018

NYS ITS

Followed Agile with Scrum SDLC

Organized Workshops for Requirement Gathering for Business Intelligence reports with business users

Provided vision and direction to the Development team and Stakeholders throughout the project and create requirements

Worked on backlog management, iteration planning and elaboration of the User stories

Analyze and identify features to be implemented and prioritize the implementation based on the dependencies

Measure and report the success and the progress of the project execution

Provides data analysis and recommendations for the correction, enhancement and/or development of ad-hoc and canned end-user reports

Formulated specifications and requirements for reporting and analytical purposes

Played an active role in mitigating impediments impacting successful completion of Release/Sprint goals

Interacted with admin team, production support team for issue resolutions

Conducted feasibility studies and GAP analysis for the improvement areas

Conducted review meetings to coordinate with other teams and close the pending items and clarifications

Analyzed Business Requirements from Black Box testing perspective. Reviewed Test Strategy, Traceability matrices and Test Plans to ensure that test cases reflect user needs for the functional, perfomance, usability and security requirements

Executed SQL queries for verification and validation of data in the database

Senior Business Analyst 04/2013 to 02/2014

Cognizant (American Express)

Facilitated all the meetings and communications between the Application team and the Business

Collect and analyze business requirments to provide end-to-end solution design for implementation of application by development teams

Worked as a liason between business stakeholders and development teams to successfully build processes, enhance existing systems to deliver results

Creation of User stories in Jira and Rally and co-ordination with Application team and product owners to deliver individual sprints

Lead across functional teams and work with business partners to determine and translate requirments into tasks, deliverables and solutions.

Conducting dialy status meetings with the application teams to mitigate and resolve issues found during testing

Constant communication and collaboration with business stakeholders and ensured that all the stakehodlders agree to the project deliverables

Played active role in communicating with respective teams to improve the Accessibility and SEO performance of the webpages under American Express site

Resolving functional issues at offshore, identifying defects and performing root cause analysis.

Performed Gap Analysis, Operational Risk Analysis and analyzed AS IS and TO BE conditions.

Conducting UAT training sessions and making sure the functionality is well understood by business users

Established empathy and rapport with the business users & ensured hight customer satisfaction levels

Business Analyst

Cognizant (American Express) 01/2010 to 03/2013

Involved throughout the business Solution Development Life Cycle (SDLC).

Followed Agile with Scrum SDLC.

Formulated clear and well-defined Business Requirement Document (BRD), Software Requirement Specification (SRS) for the application team to work on

Followed the UML methodology to generate Activity Diagrams, Sequence Diagrams, Class Diagrams using UML notations

Involved in biggest initiatives such as European Cookie Compliance and American Express Global Merchant Section Redesigning projects

Involved extensively in the inception phase for understanding the Scope of the Project, feasibility of the implementation.

Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements

Interaction with engagement team and business for requirements finalization and closure and documented enhancements and functionality changes from product owners

Involved in communication with business users and SMEs to identify and gather various functional and non-functional requirements.

Collaborated with scrum masters, product owners and application development teams for Product enhancements

Involved in End to End testing and conducting review meetings across application teams involved

Performed cross browser testing and Mobile device testing for the adaptive responsiveness.

UI Web Developer 11/2007 to 12/2009

Cognizant (American Express)

Involved in Requirements elicitation, Analysis and preparation of Functional/ Non-Functional specification documents

Developed Use Case, Activity and Sequence diagrams using UML notations

Prepared design flow, logical flow and application flow diagrams for new Prospect Journey and Card Member Journey across American Express site to serve as a reference for the support to development teams using MS Visio

Developed Rollover and Slider modules using JavaScript and CSS and updated the consent layer as per the individual market requirements

Developed new website pages using DHTML and JavaScript

Expertise in designing, developing, implementing and maintaining web pages for American Express using VB programs

Analyzed MS SQL Server databases to determine needed data.

Working knowledge of Visual Basic 6.0, VB6 Database and MS Visual Studio and OOPS concepts

Identified test scenarios and performed Unit Testing for functionality, bugs and errors for the application and documented the test results in QC

Handled Cross Browser compatibility issues, CSS and Java Script issues to make application UI matching in different browser versions set as requirement

Used link relevancy for Search Engine Optimization (SEO), Indexing strategy and Search Engine Registration for web searches

Active participation with Clients in aid to understand the necessity for Accessibility and SEO compliance with respect to Amex iGuide standards on all the web pages generating more business

Handled Client side validation and Tab Navigation using Java Script

Education

Andhra University 2001-2004

Bachelors of Science

Andhra University 2004-2007

Masters of Computer Applications

Skills

SDLC Methodologies

Waterfall, Agile (Scrum)

Front end Technologies

HTML, CSS, Java Script

Design Tools

MS Visio (UML), JIRA, Rally

Content Management Tools

Vignette, Tridion

Languages

SQL, Core Java, Visual Basic 6.0

Computer Proficiency

MS Office Suite

QA/Testing

HP Quality Centre, Integration Testing, User Acceptance Testing

Reporting Tools

Omniture tracking, Google Analytics, OBIEE

Certifications

Sun Certified Web Component Developer (SCWCD)

Sun Certified Programmer for Java Platform (SCJP)

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