Security Officer Customer Service

Julie M Molloy

*** ****** *****, **********, ** *6022

Cell 206-***-****

Email: *********@*****.***

Professional Profile

To secure a position where advancement opportunities exists. Utilizing my current skills and education and further to develop new ones. My past experience has allowed me to interface with government agencies, local, state, federal law enforcement, security and fire protection management. Qualifications

• Excel in Customer Service

• Strong verbal communication

• Conflict resolutions

• Supervisory Experience

• Automotive Quality Assurance & Manufacturing Field

• Computer - Microsoft Word, Excel, PowerPoint, Access

• Data management

• Risk management processes and analysis

Experience

Hantal Alabama - Montgomery, AL

June 2015 to June 2019 (laid off due to company re-locating) Quality Control Supervisor

• I lead/supervise a team of quality inspectors to insure incoming products, hood, deck lids, side seals etc are free from damage such as dents and scratches.

• Manufacturing leader who drives success and directs high-producing teams while developing employee loyalty

• Lead at team of quality inspectors who verifies that all finished products from our e-coat process are free of defects. Hoods, trunk lids, doors, ect.

• Plan/complete/requisition order of needed materials.

• Submit reports/participate in managerial meetings on performance and progress

• Identify issues in efficiency/employee concerns and suggest improvements.

• Responsible for the Quarantine/Hold process, filling out the form and archival of the documents.

• Give employees opportunities to improve performance/correct deficiency.

• Organize workflow by assigning responsibilities and schedules.

• Check production outputs according to specifications and quality.

• Track Quality alerts, failures and incidents on a Quality Failure Tracker spreadsheet. Johnson Control, Inc. - Clanton, AL

January 2015 to May 2015 (laid off do to Economy Downturn) Quality Tech - Gemini Program

• Knowledge of Quality methods and investigational techniques.

• Read and interpret technical drawings, traditional inspection equipment.

• Familiar with personal computers and related software.

• Familiar with MRP and shop floor control systems.

• Conducted PPAP inspection on seat tracks for new program.

• Measured parts and recorded data for reporting to customer.

• Gage R&R inspections.

• Performed lineside and product audits in production.

• Used heigth gage, calipers, various depth gages, push force gage and various other test equipment. BHS Harrex, Inc. – Montgomery, AL

July 2012 to November 2014 (company locating to Tuscaloosa, AL) Hyundai Motor Manufacturing Plant, On-Site Supervisor

• Interview and hire Quality Inspectors

• Perform company orientation to new hires to include training classes, badging and job assignments.

• Set-up 3rd party Inspectors to inspect for defective or automobile parts that are out of specification.

• I compile reports to Hyundai management using Word and Excel

• Prepare and sign employee timesheets for payroll.

• I perform Quality inspections and rework of automobile parts.

• Containment and rework for support of suppliers’ sub-assembly and sequencing.

• On-site support @ HMMA as a supplier liaison.

Unemployed: February 2011 to July 2012

I relocated to Alabama after my husband was laid off from Boeing and began employment with Hyundai Motor Manufacturing as Asst. Manager with Parts Quality. I began seeking employment. Boeing Company – Seattle, WA

February 2002 to February 2011 (relocated to Alabama) Armed Security Officer

• Responsibilities: Develop, administer and provide physical security services for the purpose of safeguarding people, property, and company information consistent with government requirements and regulations.

• Responsible for employee access control, emergency communication and response.

• Administrating investigations of reported incidents by preparing security reports .

• Control access to company facilities, arrange visitor escort and controlling removal of company property.

• Protected classified areas; respond to alarms and emergencies, directing evacuations.

• Identify potentially hazardous situations.

• Ensure compliance with written policies and procedures relevant to the security of people, assets, and information.

• Access to badging office for employees and visitors. Assisting office personnel with administration duties.

Boeing Company – Seattle, WA

September 2001 to December 2001 (laid off due to Economy downturn) Airplane Mechanic

• Responsibilities: As an airplane mechanic working in the 737 final assemblies of the fuselage.

• I installed wire harness assemblies, clamping provisions and the supporting brackets.

• I performed final QA inspection for customer buyoff and airplane delivery.

• I performed sealing of wiring, and worked with a number of various hand and air tools.

• I worked well with customers, inspection and management. Full time student

September 1999 to December 2001 (Graduated with degree) Green River Comm – Auburn, WA

• I attended college after my layoff from The Boeing Co.

• I earned my AA Degree along with my Criminal Justice Degree.

• I earned a Fingerprinting Certificate, completed my Corrections Certificate. Boeing Company – Seattle, WA

April 1997 to September 1999 (laid off due to Economy downturn) Airplane Mechanic

• Responsibilities: I worked on the 757 final assembly in the forward cargos area measuring and installing side and overhead panels.

• I measured and cut to fit the leading edge wing panels and back fairing panels.

• I installed the APU along with its associated wire bundles and clamping provisions.

• Working with customers I assisted with QA buyoff procedures for final inspection. Work References:

Stephanie Moore 334-***-****

Shannon Waldrop 334-***-****

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