Data Entry Customer Service Accounts Receivable Collections

MONICA HARRIS

SUMMARY

I am seeking a new opportunity for growth and advancement. Dedication, initiative and an eagerness to learn is some of what I have to offer. 10+ years of experience in Account Receivables/Credit and Collections. A strong passion for working with and for people. Seeking to be a member of a team. WORK EXPERIENCE

LipSense July 2018 – Present

Self Employed / Distributor for Senegence

Directed LLC – Vista, CA January 2014 – July 2018

Accounts Receivable Specialist / Credit and Collections

• Maintained accounts for the Western region

• Responsible for maintaining and reconciling Big Box Accounts including Fry’s Electronics and O’Reilly Auto Parts

• Maintained GETPAID program for follow ups for upcoming payments

• Responsible for assuring accounts remain in good standings

• Reconciled payments and shipping issues

• Reported weekly to upper management regarding changes in cash flow

• Updated accounts with new ownership and information

• Kept track of credit reports of customers’ payment history

• Build good rapport with reps in territories you are responsible for

• Processed payments over the phone

• Assured payments were posted and applied correctly

• Worked closely with Customer Service, Finance, and Shipping Data entry/ Chargebacks January 2014 - May 2014

• Responsible for running credit batches for Smart Start renewals Bergelectric – Escondido, CA August 2011 – March 2013 Accounting Data Entry Clerk

• Data entry for accounts payables and credit & collections

• Validated and uploaded hundreds of invoices and backups daily both U.S Mail and Virtual Distributing mail to the proper departments according to vendors and project managers

• Completed weekly and monthly check runs

• Responsible for shredding private documentation of company billing information

• Filing company documentation according to policy

• Various clerical needs for department

National Pen Company – San Diego, CA October 2007 – July 2011 Accounts Receivable Clerk/ Credit and Collections

• Provided excellent customer service by responding to customer-related issues effectively and efficiently

• Fielded 150+ incoming calls per day

• Maintained and facilitated payments on high dollar Big Box Accounts including Sea World and Target

TECHNICAL SKILLS

• QuickBooks

• Excel

• SAGE / ACCPAC

• Get Paid

• Dynamics / NAV

• SAP Business ByDesign

• WorkflowAR

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